Brother International HL-5470DWT User's Guide - English - Page 158
abcde, Ghost, Reduce Ghosting, In USA, In Canada, Toner specks, Hollow print, Thick Paper
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Troubleshooting Examples of poor print quality Recommendation Make sure that you use paper that meets our specifications. Rough-surfaced paper or thick paper may cause this problem. uu Acceptable paper and other print media uu page 2 Make sure that you choose the appropriate media type in the printer driver or in the machine's Media Type menu setting. uu Acceptable paper and other print media uu page 2 Ghost Choose Reduce Ghosting mode in the printer driver. uu Other Print Options uu page 36 (For Windows®) uu Print Settings uu page 61 (For Macintosh) Put in a new drum unit. uu Replacing the drum unit uu page 111 Put in a new toner cartridge. 6 uu Replacing the toner cartridge uu page 104 The fuser unit may be contaminated. Call Brother Customer Service at: In USA: 1-877-BROTHER (1-877-276-8437) In Canada: 1-877-BROTHER ABCDEFGH abcdefghijk ABCD abcde 01234 Make sure that you use paper that meets our specifications. Rough-surfaced paper may cause the problem. uu Acceptable paper and other print media uu page 2 Clean the corona wire of the drum unit. uu Cleaning the corona wire uu page 118 The drum unit may be damaged. Put in a new drum unit. Toner specks uu Replacing the drum unit uu page 111 The fuser unit may be contaminated. Call Brother Customer Service at: In USA: 1-877-BROTHER (1-877-276-8437) In Canada: 1-877-BROTHER Make sure that you use paper that meets our specifications. uu Acceptable paper and other print media uu page 2 Choose Thick Paper mode in the printer driver, choose Thick Paper in the machine's Paper Type menu setting or use thinner paper than you are currently using. Hollow print Check the machine's environment. Conditions such as high humidity can cause hollow print. uu Product Safety Guide: Choosing a location The drum unit may be damaged. Put in a new drum unit. uu Replacing the drum unit uu page 111 152