Brother International MFC 495CW Users Manual - English - Page 157
Stop/Exit, Error Message, Cause, Action, Cannot Detect, Cannot Print, Comm.Error, Connection Fail - ink problems
UPC - 012502623175
View all Brother International MFC 495CW manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 157 highlights
Troubleshooting and Routine Maintenance Error Message Cannot Detect Cannot Print Comm.Error Connection Fail Cover is Open Data Remaining Disconnected Document Jam DR Mode in Use High Temperature Cause Action You installed a new ink cartridge Take out the new ink cartridge and too quickly and the machine did re-install it slowly until it clicks. B not detect it. If you are not using Genuine Brother Innobella™ ink the machine may not detect the ink cartridge. Use a new Genuine Brother Innobella™ Ink Cartridge. If the error is not cleared, call Brother Customer Service. An ink cartridge is not installed correctly. Take out the new ink cartridge and reinstall it slowly until it clicks. (See Replacing the ink cartridges on page 151.) One or more of the ink cartridges have reached the end of their life. The machine will stop all print operations. While memory is available, black and white faxes will be stored in the memory. If a sending machine has a color fax, the machine's 'handshake' will ask that the fax be sent as black & white. If the sending machine has the ability to convert it, the color fax will be stored in the memory as a black & white fax. Replace the ink cartridge. (See Replacing the ink cartridges on page 151.) Poor telephone line quality caused a communication error. Send the fax again or connect the machine to another telephone line. If the problem continues, call the telephone company and ask them to check your telephone line. You tried to poll a fax machine Check the other fax machine's polling that is not in Polled Waiting mode. setup. The scanner cover is not closed Lift the scanner cover and then close it completely. again. The ink cartridge cover is not completely closed. Firmly close the ink cartridge cover until it clicks. Print data is left in the machine's memory. Press Stop/Exit. The machine will cancel the job and clear it from the memory. Try to print again. The other person or other Try to send or receive again. person's fax machine stopped the call. The document was not inserted or fed properly, or the document scanned from the ADF was too long. See Using the ADF on page 21. See Document jam on page 147. The machine is set to Distinctive Ring mode. You cannot change the Receive Mode from Manual to another mode. Set Distinctive Ring to Off. (See Turning off Distinctive Ring on page 56.) The print head is too warm. Allow the machine to cool down. 141