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Brother International MFC 620CN Users Manual - English - Page 151

Printer jam or paper jam, Paper is jammed inside the paper tray

UPC - 012502610854

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Printer jam or paper jam Remove the jammed paper depending on where it is jammed in the machine. Paper is jammed inside the paper tray 1 Pull the paper tray out of the machine. Paper Tray 2 Pull out the jammed paper to remove it. Jammed paper 12 - 6 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Section	Page
USER'S GUIDE FAX-2440C/MFC-620CN	1
Brother numbers	3
Register your product	3
Frequently asked questions (FAQs)	3
For Customer Service	3
Brother fax back system (USA only)	4
Ordering accessories and supplies	4
Notice - Disclaimer of Warranties (USA and Canada)	5
Compilation and Publication Notice	5
Brother® One Year Limited Warranty and Replacement Service (USA only)	6
Brother® One Year Limited Warranty and Replacement Service (USA only)	7
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only)	8
Safety precautions	9
To use the machine safely	9
Choosing a location	11
Quick Reference Guide	12
Sending faxes	12
Storing numbers	12
Dialing operations	13
Making copies	13
Table of Contents	14
1 Introduction	22
Using this Guide	22
Finding information	22
Symbols used in this Guide	22
Control panel overview	23
Turning the machine on and off	26
On/Off Setting	27
Load documents	28
Using the automatic document feeder (ADF)	28
Using the scanner glass	30
About paper	31
Recommended Paper	31
Handling and using special paper	32
Paper type and size for each operation	33
Paper weight, thickness and capacity	34
Paper capacity of the output paper tray	34
Printable area	35
How to load paper, envelopes and post cards	36
To load paper or other media	36
To load envelopes	38
To load post cards	39
About fax machines	40
Custom features	40
Do you have Voice Mail on the phone line?	40
Why should there be problems?	40
How can you avoid possible problems?	40
Fax tones and handshake	41
ECM (Error Correction Mode)	42
2 Getting started	43
Initial Setup	43
Setting the Date and Time	43
Setting Tone and Pulse dialing mode	43
Setting the Station ID	44
General Setup	45
Setting the Mode Timer (MFC-620CN only)	45
Setting the Mode Timer (FAX-2440C only)	45
Setting the Paper Type	46
Setting the Paper Size	46
Setting the Ring Volume	47
Setting the Beeper Volume	47
Setting the Speaker Volume	48
Setting the Handset Volume	49
Choosing the Handset Volume (For Volume Amplify)	50
Setting Volume Amplify	51
Turning on Automatic Daylight Savings Time	52
Setting the LCD Contrast	52
3 Setup Send	53
How to enter Fax mode	53
How to dial	53
Manual dialing	53
One-Touch dialing (FAX-2440C only)	54
Speed-Dialing	54
Search	55
Manual and automatic fax Redial	55
How to Fax (B&W and Color)	56
Color fax transmission	56
Faxing from the ADF	56
Faxing from the scanner glass	57
Automatic transmission	58
Manual transmission	58
Sending a fax at the end of a conversation	59
Out of Memory message	59
Basic sending operations	60
Sending faxes using multiple settings	60
Contrast	60
Fax Resolution	61
Dual Access (Not available for color faxes)	62
Real Time Transmission	63
Checking job status	64
Canceling a fax in progress	64
Canceling a scheduled job	64
Advanced sending operations	65
Broadcasting (Not available for color faxes)	65
Overseas Mode	66
Delayed Fax (Not available for color faxes)	67
Setting up Polled Transmit (Not available for color faxes)	67
Delayed Batch Transmission (Not available for color faxes)	68
Faxing A4 size documents from the scanner glass	68
4 Setup Receive	69
Basic receiving operations	69
Choosing the Receive Mode	69
To select or change your Receive Mode	70
Setting the Ring Delay	71
Setting Toll Saver (Msg Ctr mode)	72
Setting the F/T Ring Time (Fax/Tel mode only)	73
Setting the Fax/Tel Announcement	73
Easy Receive	74
Printing a reduced incoming fax (Auto Reduction)	75
Receiving a fax at the end of a conversation	75
Printing a fax from the memory	76
Polling	76
Setting up Polling Receive	76
Setting up Sequential Polling Receive	77
5 Quick-Dial numbers and dialing options	78
Storing numbers for easy dialing	78
Storing One-Touch Dial numbers (FAX-2440C only)	78
Storing Speed-Dial numbers	79
Changing One-Touch (FAX-2440C only) and Speed-Dial numbers	80
Setting up Groups for Broadcasting (FAX-2440C only)	81
Setting up Groups for Broadcasting (MFC-620CN only)	82
Dialing options	84
Access codes and credit card numbers (MFC-620CN only)	84
Access codes and credit card numbers (FAX-2440C only)	85
Pause	85
Tone or Pulse	86
Telephone (voice) operations	87
How to dial	87
Making a telephone call	87
Answering calls with the Speaker Phone	88
Hold	88
6 Remote Fax Options (Not available for color faxes)	89
Setting up Fax Forwarding	89
Programming your pager number	90
Setting Fax Storage	91
Setting PC Fax Receive (MFC-620CN only)	91
Turning off Remote Fax Options	92
Setting your Remote Access Code	93
Remote Retrieval	94
Using your Remote Access Code	94
Remote commands	95
Retrieving fax messages	97
Changing your Fax Forwarding number	97
7 Message Center	98
Message Center mode	98
Setting up the Message Center	98
Recording Message Center Outgoing Message	99
Listening to Outgoing Message (OGM)	100
Erasing Outgoing Message (OGM)	100
Activating Message Center mode	101
Message indicator	101
Playing voice messages	102
Printing a fax message	102
Erasing incoming messages	103
To erase voice messages individually	103
To erase messages all at once	103
Setting Maximum Time for incoming messages	104
Setting Toll Saver	104
ICM Recording Monitor	104
Recording a conversation	105
Record Fax/Tel Outgoing Announcement (F/T OGM)	105
8 Printing reports	106
Fax settings and activity	106
Customizing the Transmission Verification Report	106
Setting the Journal Period	107
Printing reports	108
How to print a report	108
9 Making copies	109
Using the machine as a copier	109
Enter Copy mode	109
Making a single copy	110
Making multiple copies	110
Stop copying	110
Using the Copy Options key (Temporary settings)	111
Changing the temporary copy settings	112
Increasing copy speed or quality	113
Enlarging or reducing the image copied	114
Setting paper type	115
Setting paper size	116
Adjusting brightness	116
Adjusting contrast	117
Sorting copies using the ADF	117
Making N in 1 copies or a poster (Page Layout)	118
Changing the default copy settings	121
Increasing copy speed or quality	121
Adjusting brightness	121
Adjusting contrast	121
Adjusting color saturation	122
Out of Memory message	122
Legal limitations	123
10 Walk-Up PhotoCapture Center™ (MFC-620CN only)	124
Introduction	124
PhotoCapture Center™ requirements	125
Getting started	126
Printing the Index (Thumbnails)	128
Printing images	129
DPOF printing	131
Changing the default settings	132
Increasing print speed or quality	132
Setting the paper & size	132
Adjusting brightness	132
Adjusting contrast	133
Color enhancement (True2Life®)	133
Cropping	135
Borderless	135
Understanding the Error Messages	136
Using PhotoCapture Center™ from your PC	137
Using PhotoCapture Center™ for scanning documents	137
11 Important information	138
Standard telephone and FCC Notices These notices are in effect on models sold and used in the United States only.	138
Federal Communications Commission (FCC) Declaration of Conformity (USA only)	140
Important	141
Industry Canada Compliance Statement (Canada only)	141
For your safety	141
LAN connection (MFC-620CN only)	141
International ENERGY STAR® Compliance Statement	142
Important safety instructions	143
Trademarks	145
12 Troubleshooting and routine maintenance	146
Troubleshooting	146
Error messages	146
Document jams	150
Document is jammed in the top of the ADF unit.	150
Document is jammed inside the ADF unit.	150
Printer jam or paper jam	151
Paper is jammed inside the paper tray	151
Paper is jammed inside the machine	152
If you are having difficulty with your machine	154
Compatibility	158
How to improve print quality	159
Cleaning the print head	159
Checking the print quality	160
Checking the printing alignment	162
Checking the ink volume	163
Packing and shipping the machine	164
Routine maintenance	167
Cleaning the scanner	167
Cleaning the machine printer platen	168
Replacing the ink cartridges	169
Appendix A	173
Setting up telephone services	173
Distinctive Ring	173
What does your telephone company’s ‘Distinctive Ring’ do?	173
What does Brother’s ‘Distinctive Ring’ do?	174
Do you have Voice Mail?	174
Before you choose the ring pattern to register	175
Registering the Distinctive Ring pattern	176
Turning off the Distinctive Ring	176
Caller ID	177
Viewing Caller ID List	178
Printing Caller ID List	178
Advanced receiving operations	179
Operation from extension telephones	179
For Fax/Tel mode when power key is On	180
Fax/Tel mode when power key is Off	180
Using a cordless external handset	181
Changing the remote codes	181
Connecting an external device to your machine	182
Connecting an external telephone	182
Connecting an external telephone answering device (TAD)	183
Sequence	183
Connections	185
Recording outgoing message (OGM) on an external TAD	185
Special line considerations	186
Roll over phone lines	186
Two-line phone system	186
Converting telephone wall outlets	187
Installing machine, external two-line TAD and two-line telephone	188
Multi-line connections (PBX)	189
If you are installing the machine to work with a PBX	189
Custom features on your phone line	189
Appendix B	190
On-screen programming	190
Menu table	190
Memory storage	190
Navigation keys	191
Entering Text	201
Inserting spaces	201
Making corrections	201
Repeating letters	201
Special characters and symbols	202
Glossary	203
Specifications	209
Product description	209
General	209
Print media	210
Copy	211
PhotoCapture Center™ (MFC-620CN only)	212
Fax	213
Scanner (MFC-620CN only)	214
Printer	215
Interfaces	216
Computer requirements	217
Consumable items	218
Network (LAN) (MFC-620CN only)	219
Optional External Wireless Print/Scan Server (NC-2200w) (MFC-620CN only)	220
Index	221
Remote Retrieval Access card	227