Brother International MFC 7820N Users Manual - English - Page 100
Printer Difficulties, Start, Printers and Faxes, DIFFICULTY, SUGGESTIONS, - drum replacement
UPC - 012502612810
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Chapter 11 DIFFICULTY SUGGESTIONS Printer Difficulties The MFC does not print. Please make sure: • The MFC is plugged in and the power switch is turned On. -OR- • The toner cartridge and drum unit are installed properly. (See Replacing the drum unit (DR-350) on page 11-28.) -OR- • The interface cable is securely connected between the MFC and computer. (See the Quick Setup Guide.) -OR- • The correct printer driver has been installed and selected. -OR- • Check to see if the LCD is showing an error message. (See Error messages on page 11-1.) -OR- • The MFC is online. Click Start and then Printers and Faxes. Select 'Brother MFC-7420 or MFC-7820N,' and right-click. Make sure that "Use Printer Offline" is unchecked. The MFC prints unexpectedly or it prints garbage. (For MFC-7420) When you turn off the MFC's power switch its memory will be cleared. To check whether the MFC has faxes in its memory see Checking if the MFC has faxes in its memory on page 11-5. If there are faxes you need to save them before following the suggestions below (See Transferring faxes to your PC on page 11-5 or Forwarding faxes to another fax machine on page 11-5). Turn off the MFC's power switch and then turn it on again. If the error message continues, leave the MFC for several minutes and try it again. Check the settings in your application software to make sure it is set up to work with your MFC. (For MFC-7820N) Turn off the MFC's power switch and then turn it on again. If the error message continues leave the MFC for several minutes and then try it again. (The MFC can be turned off for up to 4 days without losing faxes stored in the memory.) The MFC prints first couple of pages correctly, then some pages have text missing. Check the settings in your application software to make sure it is set up to work with your MFC. Your computer is not recognizing the MFC's input buffer full signal. Please make sure you connect the MFC's cable correctly. (See the Quick Setup Guide.) The MFC cannot print full pages of a document. Out of Memory message occurs. Reduce the printing resolution. (See Advanced tab in the Software User's Guide on the CD-ROM.) Reduce the complexity of your document and try again. Reduce the graphic quality or the number of font sizes within your application software. My headers or footers appear when I view my document on the screen but do not appear when I print them. Your MFC can print 62 lines per page. The top two lines and bottom two lines are a restricted area that will not accept print. Adjust the top and bottom margins in your document to allow for this. 11 - 13