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Brother International MFC-820CW Users Manual - English - Page 54

Phone Services and External devices, Voice operations, Tone or pulse - service mode instructions

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6 Phone Services and External devices 6 Voice operations 6 Voice calls can be made either with an extension or external telephone. Tone or pulse 6 If you are using an external phone and have a pulse dialing service, but need to send tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals. a Lift the handset of the external phone. b Press # on the control panel of your machine. Any digits dialed after this will send tone signals. When you hang up, the machine will return to the pulse dialing service. Operation from extension telephones 6 If you answer a fax call on an extension or an external telephone connected to the EXT. jack of the machine, you can make your machine take the call by using the Fax Receive Code. When you press the Fax Receive Code l 5 1, the machine starts to receive the fax. If the machine answers a voice call and pseudo/double-rings for you to take over, use the Telephone Answer Code # 5 1 to take the call at an extension phone. (See Setting the F/T Ring Time (Fax/Tel mode only) on page 35.) If you answer a call and no one is on the line: 6 You should assume that you're receiving a manual fax. Press l 5 1 and wait for the chirp or until the LCD shows Receiving, and then hang up. Note You can also use the Easy Receive feature to make your machine automatically take the call. (See Easy Receive on page 36.) Fax/Tel mode when the power key is on 6 When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/doubleringing) to alert you to pick up a voice call. If you are at an extension phone, you'll need to lift the handset during the F/T Ring Time and then press # 5 1 between the pseudo/double rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing l 5 1. Fax/Tel mode when the power key is off 6 You can change the default setting of the On/Off key to Fax Receive:On so that you can receive faxes when the power key is off. (See On/Off setting on page 20.) Fax/Tel mode will work in the following ways. Fax/Tel mode does not work when the power key is off. The machine will not answer telephone or fax calls and will keep ringing. If you are at an external or extension phone, lift the handset and talk. If you hear fax tones, hold the handset until Easy Receive activates your machine. If the other party says they want to send you a fax, activate the machine by pressing l 5 1. 38

Section	Page
USER’S GUIDE MFC-820CW	1
Brother numbers	3
Register your product	3
FAQs (frequently asked questions)	3
For Customer Service	4
Brother fax back system (USA only)	4
Ordering accessories and supplies	5
Notice - Disclaimer of Warranties (USA and Canada)	6
Compilation and Publication Notice	6
Brother® One Year Limited Warranty and Replacement Service (USA only)	7
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only)	9
Table of Contents	10
General	17
1 General Information	18
Using this guide	18
Finding information	18
Symbols used in this guide	18
How to access the complete User’s Guide	19
To view Documentation (For Windows®)	19
How to view Documentation from the CD-ROM main menu	19
How to find Scanning instructions	19
How to find Network setup instructions	19
To view Documentation (For Macintosh®)	20
How to find Scanning instructions	20
How to find Network setup instructions	20
How to access Brother Support (For Windows®)	21
Control panel overview	22
LCD display screen	24
Basic Operations	24
About fax machines	25
Custom features	25
Do you have Voice Mail on the phone line?	25
Why should there be problems?	25
How can you avoid possible problems?	25
Fax tones and handshake	25
ECM (Error Correction Mode)	26
2 Loading documents and paper	27
Loading documents	27
Using the ADF	27
Recommended environment	27
Document Sizes Supported	27
How to load documents	27
Using the scanner glass	27
Document Sizes Supported	27
How to load documents	28
Scanning area	28
About paper	29
Recommended paper	29
Handling and using special paper	29
Paper type and size for each operation	30
Paper weight, thickness and capacity	31
Paper capacity of the output paper tray	31
Printable area	32
Loading paper, envelopes and post cards	33
Loading paper or other media	33
Loading envelopes	34
How to load post cards	35
3 General setup	36
Turning the machine on and off	36
Turning the machine off	36
Turning the machine on	36
On/Off setting	36
Mode Timer	37
Setting the Mode Timer	37
Paper settings	37
Setting the Paper Type	37
Setting the Paper Size	37
Volume Settings	38
Setting the Ring Volume	38
Setting the Ring Volume from the menu	38
Setting the Beeper Volume	38
Setting the Speaker Volume	38
Automatic Daylight Savings Time	39
LCD display	39
Setting the LCD Contrast	39
Setting the backlight brightness	40
Setting the Dim Timer for the backlight	40
Setting the Off Timer	40
Fax	41
4 Sending a fax	42
Entering Fax mode	42
Faxing from the ADF	42
Faxing from the scanner glass	43
Faxing A4 size documents from the scanner glass	43
Canceling a fax in progress	43
Color fax transmission	43
Broadcasting (Black & White only)	44
To stop a Broadcast in progress	44
Additional sending operations	45
Sending faxes using multiple settings	45
Contrast	45
Fax Resolution	45
Dual access (Black & White only)	46
Real Time Transmission	46
Overseas Mode	47
Delayed Fax (Black & White only)	47
Delayed Batch Transmission (Black & White only)	47
Setting your changes as new default	47
Restoring all the settings to factory settings	48
Checking job status or canceling a scheduled job	48
Sending a fax manually	48
Sending a fax at the end of a conversation	48
Out of Memory message	49
5 Receiving a Fax	50
Basic Receiving Operations	50
Choosing the Receive Mode	50
Choosing or changing your Receive Mode	50
Setting the Ring Delay	51
Setting the F/T Ring Time (Fax/Tel mode only)	51
Easy Receive	52
If Easy Receive is On:	52
If Easy Receive is Off:	52
Printing a reduced incoming fax (Auto Reduction)	52
Receiving a fax at the end of a conversation	53
Printing a fax from the memory	53
6 Phone Services and External devices	54
Voice operations	54
Tone or pulse	54
Operation from extension telephones	54
If you answer a call and no one is on the line:	54
Fax/Tel mode when the power key is on	54
Fax/Tel mode when the power key is off	54
Phone line services	55
Distinctive Ring	55
What does your telephone company's ‘Distinctive Ring’ do?	55
What does Brother's ‘Distinctive Ring’ do?	55
Do you have Voice Mail?	55
Before you choose the ring pattern to register	56
Registering the Distinctive Ring pattern	56
Turning off Distinctive Ring	56
Caller ID	57
Viewing Caller ID List	58
Printing Caller ID List	58
Connecting an external device to your machine	59
Connecting an external or extension telephone	59
Connecting an external TAD (telephone answering device)	59
Connections	60
Recording outgoing message (OGM) on an external TAD	60
Special line considerations	61
Roll over phone lines	61
Two-line phone system	61
Converting telephone wall outlets	61
Installing machine, external two-line TAD and two-line telephone	61
Multi-line connections (PBX)	62
If you are installing the machine to work with a PBX	62
Custom features on your phone line	62
Using a cordless phone	62
Changing the remote codes	63
7 Quick-Dial Numbers and Dialing Options	64
Dialing Options	64
Manual dialing	64
Speed-Dialing	64
Search by Alphabetical Order	64
Search by Numerical Order	65
Fax Redial	65
Outgoing Call	65
Caller ID history	66
Pause	66
Storing numbers for easy dialing	66
Storing Speed-Dial numbers	66
Storing Speed-Dial numbers from Outgoing Calls	67
Storing Speed-Dial numbers from the Caller ID history	67
Changing Speed-Dial names or numbers	68
Setting up Groups for Broadcasting	68
Changing Group name	69
Deleting a Group	69
Deleting a number from a Group	70
Access codes and credit card numbers	70
8 Advanced Fax Operation (Black & White only)	71
Fax Operations	71
Fax Forwarding	71
Paging	71
Fax Storage	72
Fax Preview	73
Setting Fax Preview	73
How to preview a fax	73
How to delete all faxes in the list	73
How to print all faxes in the list	74
PC Fax Receive	74
Changing the destination PC	74
Turning off Advanced Fax Operation	75
Changing Advanced Fax Operation	75
Remote Retrieval	76
Setting a Remote Access Code	76
Using your Remote Access Code	76
Remote Fax commands	77
Retrieving fax messages	78
Changing your Fax Forwarding number	78
9 Printing Reports	79
Fax reports	79
Transmission Verification Report	79
Fax Journal (activity report)	79
Reports	80
How to print a report	80
10 Polling	81
Polling receive	81
Sequential polling	81
Polled transmit (Black & White only)	82
Set up for polled transmit	82
Copy	83
11 Making copies	84
How to copy	84
Entering Copy mode	84
Making a single copy	84
Making multiple copies	84
Stop copying	84
Changing copy settings	85
Print quality	85
Enlarging or reducing the copied image	85
Setting Paper Type	86
Setting Paper Size	86
Adjusting Brightness	86
Adjusting Contrast	87
Adjusting Color Saturation	87
Sorting copies using the ADF	87
Making N in 1 copies or a poster (page layout)	88
Poster (3 x 3)	88
Setting your changes as new default	89
Restoring all the settings to factory settings	89
‘Out of Memory’ message	89
Legal limitations	90
PhotoCapture Center™	91
12 Walk-Up PhotoCapture Center™	92
Introduction	92
PhotoCapture Center™ needs	92
Getting started	93
Entering PhotoCapture mode	94
Print Images	94
View Photo(s)	94
Print Index (Thumbnails)	95
Print All Photos	95
Print Photos	95
DPOF printing	96
Changing print settings	97
Print Quality	98
Setting Paper Type and Size	98
Adjusting Brightness	98
Adjusting Contrast	98
Color Enhancement (True2Life®)	98
Cropping	99
Borderless	99
Setting your changes as new default	100
Restoring all the settings to factory settings	100
Scan to Card	100
Entering Scan mode	100
How to scan to card	101
Understanding the Error Messages	102
Using PhotoCapture Center™ from your computer	102
Software	103
13 Software and Network features	104
Appendixes	105
A Safety and Legal	106
Safety precautions	106
To use the machine safely	106
Choosing a location	109
Important information	110
Important safety instructions	110
Standard telephone and FCC Notices (These notices are in effect on models sold and used in the United States only.)	111
Federal Communications Commission (FCC) Declaration of Conformity (USA only)	113
Industry Canada Compliance Statement (Canada only)	113
LAN connection	113
International ENERGY STAR® Compliance Statement	114
Trademarks	114
B Troubleshooting and Routine Maintenance	115
Troubleshooting	115
Error messages	115
Transferring your faxes or Fax Journal report	118
Transferring faxes to another fax machine	118
Transferring faxes to your PC	118
Transferring Fax Journal report to another fax machine	118
Document jam	119
Document is jammed in the top of the ADF unit	119
Document is jammed inside the ADF unit	119
Printer jam or paper jam	120
Paper is jammed inside the machine	120
Paper is jammed inside the paper tray	121
If you are having difficulty with your machine	122
Dial Tone	127
Phone line interference	127
Improving print quality	128
Cleaning the print head	128
Checking the print quality	128
Checking the printing alignment	129
Checking the ink volume	130
Packing and shipping the machine	130
Routine maintenance	132
Cleaning the outside of the machine	132
Cleaning the scanner	132
Cleaning the printer platen	133
Cleaning the Paper Pick-up Roller	133
Replacing an ink cartridge	133
C Menu and Features	136
On-screen programming	136
Memory storage	136
Menu keys	136
Menu table	137
Menu	137
PhotoCapture	143
Copy	145
Fax	147
Scan	148
Entering Text	149
Putting spaces	149
Making corrections	149
Repeating letters	149
Special characters and symbols	149
D Specifications	150
Product description	150
General	150
Print media	152
Copy	153
PhotoCapture Center™	154
Fax	155
Scanner	156
Printer	157
Interfaces	157
Computer requirements	158
Consumable items	159
Network (LAN)	160
E Glossary	161
F Index	165

Match case Limit results 1 per page

Voice operations

Voice calls can be made either with an

extension or external telephone.

Tone or pulse

If you are using an external phone and have

a pulse dialing service, but need to send tone

signals (for example, for telephone banking),

follow the instructions below. If you have

Touch Tone service, you will not need this

feature to send tone signals.

Lift the handset of the external phone.

Press

on the control panel of your

machine. Any digits dialed after this will

send tone signals.

When you hang up, the machine will

return to the pulse dialing service.

Operation from extension

telephones

If you answer a fax call on an extension or an

external telephone connected to the EXT.

jack of the machine, you can make your

machine take the call by using the Fax

Receive Code. When you press the Fax

Receive Code

, the machine starts to

receive the fax.

If the machine answers a voice call and

pseudo/double-rings for you to take over, use the

Telephone Answer Code

#51

to take the call at

an extension phone.

(See

Setting the F/T Ring

Time (Fax/Tel mode only)

on page 35.)

If you answer a call and no one is on

the line:

You should assume that you're receiving a

manual fax.

Press

and wait for the chirp or until the

LCD shows

Receiving

, and then hang up.

Note

You can also use the Easy Receive

feature to make your machine

automatically take the call. (See

Easy

Receive

on page 36.)

Fax/Tel mode when the power

key is on

When the machine is in Fax/Tel mode, it will

use the F/T Ring Time (pseudo/double-

ringing) to alert you to pick up a voice call.

If you are at an extension phone, you'll need

to lift the handset during the F/T Ring Time

and then press

#51

between the

pseudo/double rings. If no one is on the line,

or if someone wants to send you a fax, send

the call back to the machine by pressing

Fax/Tel mode when the power

key is off

You can change the default setting of the

On/Off

key to

Fax Receive:On

so that you

can receive faxes when the power key is off.

(See

On/Off setting

on page 20.) Fax/Tel

mode will work in the following ways.

Fax/Tel mode does not work when the power

key is off. The machine will not answer

telephone or fax calls and will keep ringing. If

you are at an external or extension phone, lift

the handset and talk. If you hear fax tones,

hold the handset until Easy Receive activates

your machine. If the other party says they

want to send you a fax, activate the machine

by pressing

Phone Services and External

devices