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Brother International MFC 845CW Users Manual - English - Page 151

Network Difficulties, Difficulty, Suggestions, Start, Control Panel, Windows Firewall, General - ports 54925

UPC - 012502615828

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Troubleshooting and Routine Maintenance Network Difficulties Difficulty Suggestions Cannot print over the Network. Make sure that your machine is powered on and is online and in Ready mode. Print a Network Configuration list (see Reports on page 88.) and check the current Network settings printed in this list. Reconnect the LAN cable to the hub to verify that the cabling and network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable. If the connections are good, the machine shows LAN Active for 2 seconds. (If you are using a wireless connection (MFC-665CW and MFC-845CW only) or are having Network problems, see the Network User's Guide on the CD-ROM for more information.) The network scanning feature does not work. The network PC-Fax Receive feature does not work. (For Windows® users only) A Firewall setting on your PC may be rejecting the necessary network connection. Follow the instructions below to configure the Firewall. If you are using a personal Firewall software, see the User's Guide for your software or contact the software manufacturer. 1 Click the Start button, Control Panel and then Windows Firewall. Make sure that Windows Firewall on the General tab is set to On. 2 Click Advanced tab and Settings button in Network Connection Settings. 3 Click Add button, and in the "Description of service" field, enter any name. In the "Name or IP Address" field enter "localhost". In the internal and external port numbers fields enter "54925" for network scanning. Choose UDP and click OK. Repeat this step adding Port 54926 for network PC-FAX receiving and Port 137 for both network scanning and network PC-FAX receiving. 4 Make sure the new settings are added and the box is checked, and then click OK. Your computer cannot find your machine. Firewall setting on you PC may be rejecting the necessary network connection. For detail, see the instruction above. Re-select your machine in the DeviceSelector application located in Macintosh HD/Library/Printers/Brother/Utilities or from the model of ControlCenter2. 135

Section	Page
USER’S GUIDE MFC-440CN/MFC-665CW/MFC-845CW	1
Brother numbers	3
Register your product	3
FAQs (frequently asked questions)	3
For Customer Service	3
Brother fax back system (USA only)	4
Ordering accessories and supplies	5
Compilation and Publication Notice	6
Table of Contents	10
Section I:General	17
1 General Information	18
Using the documentation	18
Symbols and conventions used in the documentation	18
Accessing the Software User’s Guide and Network User’s Guide	18
Viewing Documentation	18
Viewing Documentation (For Windows®)	18
How to find Scanning instructions	19
How to find Network setup instructions (MFC-665CW and MFC-845CW only)	19
Viewing Documentation (For Macintosh®)	20
How to find Scanning instructions	20
How to find Network setup instructions (MFC-665CW and MFC-845CW only)	20
Accessing Brother Support (For Windows®)	21
Control panel overview	22
LCD display screen	25
Basic Operations	26
2 Loading documents and paper	27
Loading documents	27
Using the ADF	27
Recommended environment	27
Document Sizes Supported	27
How to load documents	27
Using the scanner glass	28
Document Sizes Supported	28
How to load documents	28
Scannable area	28
Acceptable paper and other media	29
Recommended media	29
Handling and using media	29
Paper capacity of the output paper tray	30
Choosing the right media	31
Paper type and size for each operation	31
Paper weight, thickness and capacity	32
Loading paper and other media	33
Loading envelopes and post cards	35
About envelopes	35
How to load envelopes and post cards	36
Loading photo paper	37
Removing small printouts from the machine	38
Printable area	39
3 General setup	40
On/Off key	40
Turning the machine off	40
Turning the machine on	40
On/Off setting	40
Mode Timer	42
Paper settings	42
Paper Type	42
Paper Size	43
Volume Settings	43
Ring Volume	43
Setting the Ring Volume from the menu	43
Beeper Volume	43
Speaker Volume	44
Handset Volume (MFC-665CW only)	44
Choosing the Handset Volume (For Volume Amplify) (MFC-665CW only)	45
Setting Volume Amplify (MFC-665CW only)	46
Automatic Daylight Savings Time	46
LCD display	47
LCD Contrast	47
Setting the backlight brightness	47
Setting the Dim Timer for the backlight	47
Setting the Off Timer	47
Setting the Wallpaper	48
4 Security features	49
TX Lock (MFC-440CN only)	49
Setting and changing the TX Lock password	49
Setting up the password	49
Changing the TX Lock password	49
Turning the TX Lock on/off	50
Turning TX Lock on	50
Turning TX Lock off	50
Memory Security (MFC-665CW and MFC-845CW only)	50
Setting and changing the memory security password	51
Setting a password for the first time	51
Changing your memory security password	51
Turning the memory security on/off	52
Turning on the memory security lock	52
Turning off the memory security	52
Section II:Fax	53
5 Sending a fax	54
Entering Fax mode	54
Faxing from the ADF	54
Faxing from the scanner glass	55
Faxing A4 size documents from the scanner glass	55
Color fax transmission	55
Canceling a fax in progress	55
Broadcasting (Black & White only)	56
Canceling a Broadcast in progress	56
Additional sending operations	57
Sending faxes using multiple settings	57
Contrast	57
Changing fax resolution	57
Dual access (Black & White only)	58
Real time transmission	58
Overseas Mode	59
Delayed Faxing (Black & White only)	59
Delayed Batch Transmission (Black & White only)	59
Checking and canceling waiting jobs	59
Setting your changes as a new default	60
Restoring all the settings to factory settings	60
Sending a fax manually	60
Sending a fax at the end of a conversation (MFC-440CN and MFC-665CW only)	60
Out of Memory message	61
6 Receiving a Fax	62
Receive modes	62
Choosing the Receive Mode	62
Using receive modes	64
Fax only	64
Fax/Tel	64
Manual	64
Message Center (MC) (MFC-665CW and MFC-845CW only)	64
External TAD (MFC-440CN only)	64
Receive mode settings	65
Ring Delay	65
F/T Ring Time (Fax/Tel mode only)	65
Easy Receive	66
If Easy Receive is On:	66
If Easy Receive is Semi: (MFC-665CW and MFC-845CW only)	66
If Easy Receive is Off:	66
Additional receiving operations	67
Printing a reduced incoming fax	67
Receiving a fax at the end of a conversation (MFC-440CN and MFC-665CW only)	67
Printing a fax from the memory	67
7 Telephone Services and External devices	68
Voice operations	68
Making a telephone call (MFC-665CW and MFC-845CW only)	68
Answering calls with the Speaker Phone (MFC-665CW and MFC-845CW only)	68
Hold (MFC-665CW and MFC-845CW only)	68
Tone or Pulse (Canada only)	69
Fax/Tel mode when the power key is on	69
Fax/Tel mode when the power key is off	69
Telephone services	70
Distinctive Ring	70
What does your telephone company's ‘Distinctive Ring’ do?	70
What does Brother's ‘Distinctive Ring’ do?	70
Do you have Voice Mail?	70
Before you choose the ring pattern to register	71
Registering the Distinctive Ring pattern	71
Turning off Distinctive Ring	71
Caller ID	72
Setting up your area code (USA only)	72
Viewing Caller ID List	72
Printing Caller ID List	73
Connecting an external TAD (telephone answering device)	73
Connections	74
Recording outgoing message (OGM) on an external TAD	75
Special line considerations	75
Roll over phone lines	75
Two-line phone system	75
Converting telephone wall outlets	76
Installing machine, external two-line TAD and two-line telephone	76
Multi-line connections (PBX)	77
External and extension phones	77
Connecting an external or extension telephone	77
Using external and extension telephones	77
If you answer a call and no one is on the line:	78
Using a Non-Brother cordless external telephone (MFC-440CN and MFC-665CW only)	78
Using remote codes	78
Fax receive code	78
Telephone answer code	78
Changing the remote codes	78
8 Dialing and storing numbers	79
How to Dial	79
Manual dialing	79
Speed-Dialing	79
Search	79
Fax Redial	80
Outgoing Call	80
Caller ID history	81
Storing numbers	82
Storing a pause	82
Storing Speed-Dial numbers	82
Storing Speed-Dial numbers from Outgoing Calls	82
Storing Speed-Dial numbers from the Caller ID history	83
Changing Speed-Dial names or numbers	83
Setting up groups for broadcasting	84
Changing Group name	85
Deleting a Group	85
Deleting a number from a Group	86
Dialing Access codes and credit card numbers	86
9 Message Center (MFC-665CW and MFC-845CW only)	87
Message Center mode	87
Setting up the Message Center	87
Outgoing message (OGM)	87
Recording your OGM	87
Listening to your OGM	88
Erasing your OGM	88
Fax/Tel OGM (Announcement)	88
Activating Message Center mode	88
Managing your messages	89
Message indicator	89
Playing voice messages	89
Erasing incoming messages	89
To erase voice messages individually	89
To erase all of your messages	90
Additional Message Center operations	90
Setting maximum time for incoming messages	90
Setting toll saver	90
ICM Recording Monitor	91
Recording a conversation (MFC-665CW only)	91
10 Advanced fax operations (Black & White only)	92
Fax Forwarding	92
Paging	93
Fax Storage	94
Fax Preview (MFC-665CW and MFC-845CW only)	94
Setting Fax Preview	94
How to preview a fax	95
How to delete all faxes in the list	95
How to print all faxes in the list	95
PC Fax Receive	96
Changing the destination PC	97
Turning off Advanced Fax Operations	97
Changing Advanced Fax Operations	98
Remote Retrieval	98
Setting a Remote Access Code	98
Using your Remote Access Code	99
Remote Fax commands	100
Retrieving fax messages	102
Changing your Fax Forwarding number	102
11 Printing Reports	103
Fax reports	103
Transmission Verification Report	103
Fax Journal (activity report)	103
Reports	104
How to print a report	104
12 Polling	105
Polling overview	105
Polling receive	105
Setup to receive polling	105
Sequential polling (Black & White only)	105
Polled transmit (Black & White only)	106
Set up for polled transmit	106
Section III:Copy	107
13 Making copies	108
How to copy	108
Entering Copy mode	108
Making a single copy	108
Making multiple copies	109
Stop copying	109
Copy settings	109
Changing copy quality	109
Enlarging or reducing the image copied	110
Making N in 1 copies or a poster (page layout)	110
Sorting copies using the ADF	111
Adjusting Brightness, Contrast and Color	112
Brightness	112
Contrast	112
Color Saturation	112
Paper Options	113
Paper Type	113
Paper Size	113
Setting your changes as new default	113
Restoring all the settings to factory settings	113
‘Out of Memory’ message	114
Section IV:Walk-up Photo Printing	115
14 PhotoCapture Center®	116
PhotoCapture Center® Operations	116
Printing from a media card without a PC	116
Scanning to a media card without a PC	116
Using PhotoCapture Center® from your computer	116
Using media cards	116
Media card folder structure	116
Getting started	117
Entering PhotoCapture mode	118
Print Images	118
View Photo(s)	118
Print Index (Thumbnails)	119
Print All Photos	119
Print Photos	120
DPOF printing	120
PhotoCapture Center® print settings	121
Print Quality	122
Paper options	122
Paper Type	122
Paper and print size	122
Adjusting Brightness, Contrast and Color	122
Brightness	122
Contrast	122
Color Enhancement (True2Life®)	123
Cropping	124
Borderless printing	124
Setting your changes as new default	124
Restoring all the settings to factory settings	124
Scan to Card	125
Entering Scan mode	125
How to scan to card	125
Understanding the Error Messages	126
15 PictBridge	127
Before Using PictBridge	127
PictBridge requirements	127
Using PictBridge	127
Setting your digital camera	127
Printing Images	128
DPOF printing	128
Understanding the Error Messages	129
Section V:Software	131
16 Software and Network features	132
Section VI:Appendixes	133
A Safety and Legal	134
Choosing a location	134
To use the machine safely	135
Important safety instructions	139
Standard telephone and FCC Notices (These notices are in effect on models sold and used in the United States only.)	141
Federal Communications Commission (FCC) Declaration of Conformity (USA only)	142
Industry Canada Compliance Statement (Canada only)	143
LAN connection	143
Legal limitations for copying	144
Trademarks	145
B Troubleshooting and Routine Maintenance	146
Troubleshooting	146
If you are having difficulty with your machine	146
Error messages	152
Transferring your faxes or Fax Journal report	155
Transferring faxes to another fax machine	155
Transferring faxes to your PC	155
Transferring Fax Journal report to another fax machine	156
Document jam	156
Document is jammed in the top of the ADF unit	156
Document is jammed inside the ADF unit	156
Printer jam or paper jam	157
Dial Tone	158
Phone line interference	159
Routine maintenance	159
Replacing the ink cartridges	159
Cleaning the outside of the machine	161
Cleaning the scanner	162
Cleaning the machine printer platen	163
Cleaning the paper pick-up roller	163
Cleaning the print head	164
Checking the print quality	164
Checking the printing alignment	165
Checking the ink volume	166
Uninstalling and installing the handset and handset cradle (MFC-665CW only)	166
Uninstalling the handset and handset cradle	166
Installing the handset and handset cradle	167
Uninstalling and installing the cradle and the bracket (MFC-845CW only)	168
Uninstalling the cradle and the bracket	168
Installing the cradle and the bracket	168
Machine Information	170
Checking the serial number	170
Packing and shipping the machine	170
C Menu and Features	174
On-screen programming	174
Memory storage	174
Menu keys	174
Menu table	175
Menu	175
Fax	183
Scan	185
Copy	186
PhotoCapture	188
Entering Text	190
Putting spaces	190
Making corrections	190
Repeating letters	190
Special characters and symbols	190
D Specifications	191
General	191
Print media	193
Fax	194
Message Center (MFC-665CW and MFC-845CW only)	196
Digital Cordless Handset (MFC-845CW only)	197
Cordless handset	197
Battery	197
Battery cradle	198
AC adapter	198
Copy	199
PhotoCapture Center®	200
PictBridge	200
Scanner	201
Printer	202
Interfaces	203
Computer requirements	204
Consumable items	205
Network (LAN)	206
E Glossary	207
Index	211

Match case Limit results 1 per page

Troubleshooting and Routine Maintenance

135

Network Difficulties

Difficulty

Suggestions

Cannot print over the Network.

Make sure that your machine is powered on and is online and in Ready mode.

Print a Network Configuration list (see

Reports

on page 88.) and check the current

Network settings printed in this list. Reconnect the LAN cable to the hub to verify

that the cabling and network connections are good. If possible, try connecting the

machine to a different port on your hub using a different cable. If the connections

are good, the machine shows

LAN Active

for 2 seconds.

(If you are using a wireless connection (MFC-665CW and MFC-845CW only) or

are having Network problems, see the Network User’s Guide on the CD-ROM for

more information.)

The network scanning feature does

not work.

(For Windows

users only) A Firewall setting on your PC may be rejecting the

necessary network connection. Follow the instructions below to configure the

Firewall. If you are using a personal Firewall software, see the User’s Guide for

your software or contact the software manufacturer.

<Windows

XP SP2 users>

Click the

Start

button,

Control Panel

and then

Windows Firewall

. Make sure

that Windows Firewall on the

General

tab is set to On.

Click

Advanced tab

and

Settings

button in

Network Connection Settings

Click

Add

button, and in the "Description of service" field, enter any name. In

the "Name or IP Address" field enter "localhost". In the internal and external

port numbers fields enter "54925" for network scanning. Choose

UDP

and

click

. Repeat this step adding Port 54926 for network PC-FAX receiving

and Port 137 for both network scanning and network PC-FAX receiving.

Make sure the new settings are added and the box is checked, and then click

The network PC-Fax Receive

feature does not work.

Your computer cannot find your

machine.

<Windows

users>

Firewall setting on you PC may be rejecting the necessary network connection.

For detail, see the instruction above.

<Macintosh

users>

Re-select your machine in the DeviceSelector application located in Macintosh

HD/Library/Printers/Brother/Utilities or from the model of ControlCenter2.