Brother International MFC 8670DN Users Manual - English - Page 130
Error messages - cartridge
UPC - 012502620686
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Error messages C As with any sophisticated office product, errors may occur. If this happens, your machine will identify the error and display an error message. The most common error messages are shown below. Error Message Cause Action Check Paper Size Paper is not the correct size. Load the correct size of paper (Letter, Legal, A4 or Folio) and then set the "Paper size" (Menu, 1, 3) and "Tray Use in Fax Mode" (Menu, 1, 7, 2), See Paper Size on page 19 and Tray use in Fax mode on page 20. Comm.Error Poor phone line quality caused a communication error. Send the fax again or connect the machine to another telephone line. If the problem continues, call the telephone company and ask them to check your phone line. Connection Fail Cooling Down Wait for a while You tried to poll a fax machine that is not in Polled Waiting mode. The temperature of the drum unit or toner cartridge is too hot. The machine will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the LCD shows Cooling Down, and Wait for a while. Check the other fax machine's polling setup. Make sure that you can hear the fan in the machine spinning and that the exhaust outlet isn't blocked by something. If the fan is spinning, remove any obstacles that surround the exhaust outlet, and then leave the machine turned on but do not use it for several minutes. If the fan is not spinning follow the suggestions below. Turn off the machine's power switch and then turn it on again. If the error message continues leave the machine for several minutes and then try it again. (The machine can be turned off for up to 4 days without losing faxes stored in the memory.) Cover is Open The front cover is not closed completely. Close the front cover of the machine. The fuser cover is not closed completely or the paper is jammed at the fuser unit. Open the back cover, and then open the fuser cover. Remove the jammed paper if there is any, and then close the fuser cover and the back cover. Disconnected The other person or other person's Try to send or receive again. fax machine stopped the call. Document Jam The document was not inserted or fed properly, or the document scanned from the ADF was too long. See Document jams on page 121 or Using the ADF on page 11. 116