Brother International MFC-9010CN Users Manual - English - Page 77

Replace PF Kit, Replace Toner, Replace WT Box, Scan Unable XX, Short paper, Size mismatch, Small paper

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Troubleshooting and routine maintenance Error Message Cause Action Replace PF Kit It is time to replace the paper feeding kit. Call Brother Customer Service or a Brother Authorized Service Center to replace the PF Kit. To replace PF Kit call Brother Customer Service at: 1-877-BROTHER (1-877-276-8437) (in USA) 1-877-BROTHER (in Canada) or to locate a Brother Authorized Service Center, visit us at: http://www.brother-usa.com/service/ Replace Toner The toner cartridge is at the end of its life. Replace the toner cartridge for the color indicated on the LCD. (See Replacing a Toner cartridge on page 86.) Replace WT Box It is time to replace the waste toner box. Replace the waste toner box. (See Replacing the waste toner box on page 100.) Scan Unable XX The machine has a mechanical problem. Do one of the following: „ Disconnect the machine from the power for several minutes, then reconnect it. „ If the problem continues, call Brother Customer Service. C Short paper The paper size detected is shorter than the paper size defined in the print job and the paper size being used requires the back cover to be open. Open the back cover (back output tray) and remove any printed pages. Leave the back cover open and press Black Start or Color Start. Size mismatch The paper in the tray is not the correct size. Load the correct size of paper in the tray and set the "Paper Size" (Menu, 1, 1, 2 (See Paper Size on page 22)). Small paper The paper size defined in the printer driver requires the back cover to be open. Open the back cover (back output tray) and press Black Start or Color Start. (See Printing on thick paper, labels, envelopes or small paper on page 12.) Toner Low The toner cartridge is near the end of its life. Buy a new toner cartridge for the color that is indicated on the LCD before you get a Replace Toner message. WT Box End Soon The waste toner box is almost full. Buy a new waste toner box before you get a Replace WT Box message. 1 (X) shows the toner cartridge or drum unit color that is near the end of its life. (K)=Black, (Y)=Yellow, (M)=Magenta, (C)=Cyan. 65

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Troubleshooting and routine maintenance
65
C
1
(X) shows the toner cartridge or drum unit color that is near the end of its life. (K)=Black, (Y)=Yellow, (M)=Magenta,
(C)=Cyan.
Replace PF Kit
It is time to replace the paper
feeding kit.
Call Brother Customer Service or a Brother
Authorized Service Center to replace the PF
Kit.
To replace PF Kit call Brother Customer
Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
1-877-BROTHER (in Canada)
or to locate a Brother Authorized Service
Center, visit us at:
Replace Toner
The toner cartridge is at the end
of its life.
Replace the toner cartridge for the color
indicated on the LCD. (See
Replacing a
Toner cartridge
on page 86.)
Replace WT Box
It is time to replace the waste
toner box.
Replace the waste toner box. (See
Replacing the waste toner box
on page 100.)
Scan Unable XX
The machine has a mechanical
problem.
Do one of the following:
Disconnect
the machine from the power
for several minutes, then reconnect it.
If the problem continues, call Brother
Customer Service.
Short paper
The paper size detected is
shorter than the paper size
defined in the print job and the
paper size being used requires
the back cover to be open.
Open the back cover (back output tray) and
remove any printed pages. Leave the back
cover open and press
Black Start
or
Color Start
.
Size mismatch
The paper in the tray is not the
correct size.
Load the correct size of paper in the tray and
set the “Paper Size” (
Menu
,
1
,
1
,
2
(See
Paper Size
on page 22)).
Small paper
The paper size defined in the
printer driver requires the back
cover to be open.
Open the back cover (back output tray) and
press
Black Start
or
Color Start
. (See
Printing on thick paper, labels, envelopes or
small paper
on page 12.)
Toner Low
The toner cartridge is near the
end of its life.
Buy a new toner cartridge for the color that is
indicated on the LCD before you get a
Replace Toner message.
WT Box End Soon
The waste toner box is almost full.
Buy a new waste toner box before you get a
Replace WT Box message.
Error Message
Cause
Action