Brother International MFC-J425W Users Manual - English - Page 71
Error Message, Cause, Action, Ink Absorber Full, Ink low, Cannot Print - troubleshooting
View all Brother International MFC-J425W manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 71 highlights
Troubleshooting Error Message Ink Absorber Full Cause The ink absorber box or flushing box is full. These components are periodic maintenance items that may require replacement after a period of time to ensure optimum performance from your Brother machine. Because these components are periodic maintenance items, the replacement is not covered under the warranty. The need to replace these items and the time period before replacement is dependent on the number of purges and flushes required to clean the ink system. These boxes acquire amounts of ink during the different purging and flushing operations. The number of times a machine purges and flushes for cleaning varies depending on different situations. For example, frequently powering the machine on and off will cause numerous cleaning cycles since the machine automatically cleans upon power up. The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning. The more cleaning the machine requires the faster these boxes will fill up. Action The ink absorber box or flushing box will need to be replaced. Contact Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. (See Brother numbers uu page i.) Other reasons for cleaning are: 1 After a paper jam has been cleared, the machine automatically cleans itself before the next received fax is printed. 2 The machine automatically cleans itself after sitting idle for more than 30 days (infrequent use). 3 The machine automatically cleans itself after the ink cartridges for each color have been replaced 12 times. Note Repairs resulting from the use of non-Brother supplies may not be covered under the stated product warranty. B Ink Absorber NearFull Ink low The ink absorber box or flushing box is nearly full. One or more of the ink cartridges are near the end of their life. If a sending machine has a color fax to send, your machine's "handshake" will ask that the fax be sent as black & white. If the sending machine has the ability to convert it, the color fax will be printed at your machine as a black & white fax. The ink absorber box or flushing box will need to be replaced soon. Call Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. (See Brother numbers uu page i.) Order a new ink cartridge. You can continue printing until the LCD shows Cannot Print. (See Ordering accessories and supplies uu page ii and Replacing the ink cartridges uu page 49.) 57