Brother International MFC-J5930DW Basic Users Guide

Brother International MFC-J5930DW Manual

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  • Brother International MFC-J5930DW | Basic Users Guide - Page 1
    Basic User's Guide MFC-J5830DW MFC-J5930DW Brother recommends keeping this guide next to your Brother machine for quick reference. Online User's Guide This Basic User's Guide contains basic instructions and information for your Brother machine. For more advanced instructions and information, see the
  • Brother International MFC-J5930DW | Basic Users Guide - Page 2
    need to call Customer Service Please complete this information for future reference: Model Number: (Circle your model number) MFC-J5830DW/MFC-J5930DW Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the machine. Retain this User's Guide with your sales
  • Brother International MFC-J5930DW | Basic Users Guide - Page 3
    your Fax Machine/Multi-Function Center needs. Download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product. support.brother.com • Check here for Brother driver updates. • To keep your machine's performance up-to-date, check
  • Brother International MFC-J5930DW | Basic Users Guide - Page 4
    In USA: 1-877-552-MALL (1-877-552-6255) 1-800-947-1445 (assistance via fax) www.brothermall.com In Canada: www.brother.ca Order Information Description Ink Cartridge Super High Yield Premium Plus Glossy Photo Paper (Ledger size / 20 sheets) (Letter
  • Brother International MFC-J5930DW | Basic Users Guide - Page 5
    FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT
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    your computer. (MFC-J5930DW) If your Android™ device supports Near Field Communication (NFC), you can print and scan just by touching your device to the NFC symbol on the control panel. For more information, see the Online User's Guide: solutions.brother.com/manuals Scanning For more information
  • Brother International MFC-J5930DW | Basic Users Guide - Page 7
    and basic machine maintenance. See troubleshooting tips. This guide includes the additional contents of the Basic User's Guide. In addition to information about the PC-Print, Direct Print, Scan, Copy, Fax, Internet services, Mobile Functions and Brother ControlCenter operations, useful information
  • Brother International MFC-J5930DW | Basic Users Guide - Page 8
    device (Brother iPrint&Scan) Save scanned data to a cloud service Error messages Troubleshooting Specifications Guide Basic User's Guide Quick Setup Guide Quick Setup Guide Basic User's Guide Online User's Guide Basic User's Guide Basic User's Guide Basic User's Guide Mobile Print/Scan Guide Online
  • Brother International MFC-J5930DW | Basic Users Guide - Page 9
    Navigation 3. Summary 4. Step-by-Step Instructions To View Online User's Guides To view the Online User's Guide and other available guides, visit solutions.brother.com/manuals. (Windows®) You can also access your machine's guides using Brother Utilities. The Brother Utilities tool is included in the
  • Brother International MFC-J5930DW | Basic Users Guide - Page 10
    Questions or Problems? Take a Look at our FAQs, Solutions, and Videos Online. Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com • Provides several ways to search • Displays related questions for more information • Receives regular updates based on
  • Brother International MFC-J5930DW | Basic Users Guide - Page 11
    this User's Guide show the MFC-J5930DW. • The screens in this User's Guide are for illustration purposes only and may differ from the actual screens. For the Latest Driver Updates Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download drivers. To keep
  • Brother International MFC-J5930DW | Basic Users Guide - Page 12
    Overview 3 New Information from Brother 6 Access Brother Utilities (Windows 6 Uninstall the Brother Software and Drivers (Windows 7 2 Paper 24 Other Copy Options 24 5 Scan...25 Before Scanning ...25 Scan from Your Computer (Windows 25 Scan Using ControlCenter4 Advanced Mode (Windows 25 x
  • Brother International MFC-J5930DW | Basic Users Guide - Page 13
    31 Change or Delete Address Book Names or Numbers 31 Telephone Services and External Devices 32 Voice Mail ...32 Caller ID...32 Brother Machine 38 B Troubleshooting 39 Identify the Problem 39 Error and Maintenance Messages 40 Transfer Your Faxes or Fax Journal Report 46 Troubleshooting
  • Brother International MFC-J5930DW | Basic Users Guide - Page 14
    Printer Jam or Paper Jam 56 C Appendix ...65 Enter Text on Your Brother Machine 65 Check the Machine Information 65 Reset Your Brother Machine 66 Reset Functions Overview 66 Supply Specifications 67 D Index ...68 xii
  • Brother International MFC-J5930DW | Basic Users Guide - Page 15
    1. NFC (Near Field Communication) symbol (MFC-J5930DW) You can use card authentication by touching the IC card to the NFC symbol on the control panel. If your Android™ device supports the NFC feature, you can print from your device or scan documents to your device in the same way. 2. Touchscreen
  • Brother International MFC-J5930DW | Basic Users Guide - Page 16
    you turn off the machine using , it will still clean the print head periodically to maintain print quality. To prolong print head life, provide better ink efficiency, and maintain print quality, keep your machine connected to a power source at all times. 2
  • Brother International MFC-J5930DW | Basic Users Guide - Page 17
    access Shortcuts, Wi‑Fi setup, Settings and Ink levels screens. Home Screen 1 1 2 3 Guide: Set the Ready Screen. Home Screen 1 provides access to [Fax], [Copy] and [Scan print speed becomes slower. (MFC-J5830DW in USA only) While fax, copying, scanning, Web Connect and Apps services. 3 4
  • Brother International MFC-J5930DW | Basic Users Guide - Page 18
    ] Press to access Copy mode. • [Scan] Press to access Scan mode. • [Web] Press to connect the Brother machine to an Internet service. For more information, see the Online User's Guide. • [Apps] Press to connect the Brother machine to the Brother Apps service. For more information, see the
  • Brother International MFC-J5930DW | Basic Users Guide - Page 19
    1 General Information 9. [New Fax(es):] 9 • This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD. • DO NOT touch the LCD immediately after plugging in the power cord or turning on the machine. Doing this may cause an error. When [Fax Preview] is set to [On], [New Fax(es)] displays how many
  • Brother International MFC-J5930DW | Basic Users Guide - Page 20
    installed on your computer. 1 Do one of the following: • Windows Vista® and Windows® 7 Click (Start) > All Programs > Brother > Brother Utilities. • Windows® 8 Tap or click (Brother Utilities) either on the Start screen or the desktop. • Windows® 8.1 Move your mouse to the lower left
  • Brother International MFC-J5930DW | Basic Users Guide - Page 21
    want to use. Uninstall the Brother Software and Drivers (Windows®) 1 Launch (Brother Utilities). 2 Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left navigation bar, and then click Uninstall. Follow the instructions in the dialog box to
  • Brother International MFC-J5930DW | Basic Users Guide - Page 22
    (Plain paper and Recycled paper only) How to Load Paper Adjust the paper guides. Landscape orientation A5 A6 Photo Photo L Photo 2L Index card Envelopes Ledger only) 1 Tray #2 is available only for MFC-J5930DW. Adjust the paper guides. Portrait orientation Extend the tray using the green
  • Brother International MFC-J5930DW | Basic Users Guide - Page 23
    2L Index card Envelopes Portrait orientation 2 1 Adjust the MP tray paper guides. ♦ See the details in this chapter. For more information about other paper sizes, see the Online User's Guide: Load Paper. 2 Unfold the paper support flap. 2 1 3 Change the paper size setting in the machine's menu
  • Brother International MFC-J5930DW | Basic Users Guide - Page 24
    Tray Select has been set in the machine or printer driver. These instructions describe how to load paper in Tray #1. The steps for Tray #2 are very similar. (MFC-J5930DW) 3 Gently press and slide the paper width guides (1) and then the paper length guide (2) to fit the paper size. Make sure the
  • Brother International MFC-J5930DW | Basic Users Guide - Page 25
    paper. 9 Replace the tray top cover. 1 10 Slowly push the paper tray completely into the machine. 7 Gently adjust the paper width guides (1) to fit the paper. Make sure the paper guides touch the edges of the paper. 1 8 Make sure the paper is flat in the tray and below the maximum paper mark
  • Brother International MFC-J5930DW | Basic Users Guide - Page 26
    11 Pull out the paper support until it locks into place. 12 Change the paper size Tray Select has been set in the machine or printer driver. These instructions describe how to load paper in Tray #1. The steps for Tray #2 are very similar. (MFC-J5930DW) 1 Pull the paper tray completely out of the
  • Brother International MFC-J5930DW | Basic Users Guide - Page 27
    and misfeeds. 2 Paper Handling 4 Gently press and slide the paper width guides (1) and then the paper length guide (2) to fit the paper size. Make sure the triangular mark (3) on the paper width guide (1) and paper length guide (2) line up with the marks for the paper you are using. 1 3 Always
  • Brother International MFC-J5930DW | Basic Users Guide - Page 28
    sure the paper guides touch the edges of the paper. 1 11 Slowly push the paper tray completely into the machine. 9 Make sure the paper is flat in the tray and below the maximum paper mark (1). Overfilling the paper tray may cause paper jams. 1 12 Pull out the paper support (1) until it locks
  • Brother International MFC-J5930DW | Basic Users Guide - Page 29
    . Change the Paper Size and Paper Type settings if needed, following the LCD instructions. • Load only one size and type of paper in the paper tray at machine or printer driver. When using Letter or A4 size paper: 1 Open the MP tray. 2 Gently press and slide the MP tray paper guides to match the
  • Brother International MFC-J5930DW | Basic Users Guide - Page 30
    . Landscape orientation 5 Using both hands, gently adjust the MP tray paper guides to fit the paper. If you are having difficulty loading paper in the of the machine, and then load the paper. 1 6 Pull out the paper support until it locks into place. 7 Change the paper size setting in the machine
  • Brother International MFC-J5930DW | Basic Users Guide - Page 31
    type option you want. Use plain paper only in Tray #2. (MFC-J5930DW) 5 Press [Paper Size]. Related Information • Error and Maintenance message asking if you want to change the Paper Size and Paper Type settings. The default setting is [On]. 1 Press [Settings] > [All Settings] > [General Setup
  • Brother International MFC-J5930DW | Basic Users Guide - Page 32
    best print quality, we recommend using the Brother paper listed in the table. Brother paper Paper Type Item Premium Plus Glossy fluid or written in ink are completely dry. (MFC-J5930DW) Your 2-sided documents can be copied up to Letter size, and can be faxed or scanned up to Legal size using
  • Brother International MFC-J5930DW | Basic Users Guide - Page 33
    paper guides (1) to fit the document size. 1 If you loaded a small size document and cannot remove it, lift the ADF document support (1), on the Scanner Glass Use the scanner glass to fax, copy, or scan one page at a time. Document Sizes Supported Length: Width: Weight: Up to 11.7 in. (297 mm)
  • Brother International MFC-J5930DW | Basic Users Guide - Page 34
    2 Place the document face down in the upper left corner of the scanner glass as shown in the illustration. 3 Close the document cover. IMPORTANT If you are scanning a book or thick document, DO NOT slam or press on the document cover. 20
  • Brother International MFC-J5930DW | Basic Users Guide - Page 35
    sure you have installed the Brother software and drivers. • For USB or command in your application. 2 Select Brother MFC-XXXX Printer (where XXXX is the name of Brother MFC-XXXX (where XXXX is the name of your model). 3 Click Print. For Windows®: For more information, see the Online User's Guide
  • Brother International MFC-J5930DW | Basic Users Guide - Page 36
    settings after printing is complete. You can save the print settings you use most often by setting them as the default. For more information, see the Online User's Guide. 4 Press to display the keyboard on the Touchscreen, and then enter the number of copies using the Touchscreen keyboard. Press
  • Brother International MFC-J5930DW | Basic Users Guide - Page 37
    Print a PDF File Directly from a USB Flash Drive Related Models: MFC-J5930DW You can print a PDF file directly from a USB flash drive. PDF files that are 2 GB or more cannot be printed. 7 Press [Black Start] or [Color
  • Brother International MFC-J5930DW | Basic Users Guide - Page 38
    the copy settings for the next copy only. When you have finished changing settings, press [OK]. 2-sided Copy For more information, see the Online User's Guide: Copy. 24
  • Brother International MFC-J5930DW | Basic Users Guide - Page 39
    5 Scan 5 Scan Before Scanning Before attempting to scan, confirm the following: • Make sure you have installed the Brother software and drivers. • For USB or network cable users: Make sure the interface cable is inserted correctly. Scan from Your Computer (Windows®) There are several ways you can
  • Brother International MFC-J5930DW | Basic Users Guide - Page 40
    without changing additional settings. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. 8 To scan both sides of the document (for MFC-J5930DW only), press [2-sided Scan], and then select the document type. 9 Change the
  • Brother International MFC-J5930DW | Basic Users Guide - Page 41
    date and time and Set your Station ID. For more information, see the Online User's Guide. 1 Press [Settings] > [All Settings] > [Initial Setup] > [Station ID]. problem on your telephone line, you may prefer to use it only when needed. To improve compatibility with most VoIP services, Brother
  • Brother International MFC-J5930DW | Basic Users Guide - Page 42
    • Error and Maintenance Messages on page 40 • Fax and Telephone Problems on page 52 Receive Modes Overview Some receive modes answer automatically ([Fax F/T ring is a pseudo/double-ring made by your machine. Manual [Manual] mode turns off all automatic answering functions (unless you are using the Distinctive
  • Brother International MFC-J5930DW | Basic Users Guide - Page 43
    and telephone subscriber services (Voice Mail, Distinctive Ring and so on) you will be using on the same line as the Brother machine. Will [External TAD] or [Manual] option. 3 Press . Related Information • Fax and Telephone Problems on page 52 • Troubleshooting for Other Fax Problems on page 53 6
  • Brother International MFC-J5930DW | Basic Users Guide - Page 44
    option. When you hear the F/T ring, it means that a voice caller is on the line. Because the F/T ring is a setting only on your Brother machine, extension and external telephones will not ring; however, you can still answer the machine's call on any telephone. 1 Press [Settings] > [All Settings
  • Brother International MFC-J5930DW | Basic Users Guide - Page 45
    as needed to increase the length of the pause. • If you downloaded Internet Fax: To store an E-mail address to use with Internet Fax or Scan to E-mail server, press and enter the E-mail address and press [OK]. e. To store the second fax or telephone number, press [Address 2]. Enter the second
  • Brother International MFC-J5930DW | Basic Users Guide - Page 46
    , see the Online User's Guide. Voice Mail If you have a Voice Mail service and your Brother machine on the same line, Brother machine to share a single line with your Voice Mail, you must either put the Brother machine in Manual Mode or subscribe to your telephone company's Distinctive Ring service
  • Brother International MFC-J5930DW | Basic Users Guide - Page 47
    number in one of the following ways: • Dial Pad (Enter the fax number manually.) Press all digits of the number using the dial pad. • [Redial] (Redial the following: • If you are using the ADF, the machine starts scanning and sending the document. • If you are using the scanner glass and selected
  • Brother International MFC-J5930DW | Basic Users Guide - Page 48
    : • Press [No] when finished scanning pages. The machine starts sending the document. • Press [Yes] to scan another page. Place the next page document is sent to the Brother machine and then faxed to the recipient. Contact the application's vendor if you need more support. 1 From your application
  • Brother International MFC-J5930DW | Basic Users Guide - Page 49
    the PC-Fax Receive software runs, your MFC transfers your faxes to your computer automatically. • For PC-Fax Receive to work, the PCFAX Receive software must be running on your computer. • Before you can set up PC-Fax Receive, you must install the Brother software and drivers on your computer. Make
  • Brother International MFC-J5930DW | Basic Users Guide - Page 50
    MFC-J5930DW) Open the scanner glass cover (1), and clean the white bar (2) and the glass strip (3) with a soft lintfree cloth moistened with water. 1 2 3 Related Information • Troubleshooting for Other Print Problems on page 50 • Troubleshooting for Other Fax Problems . 1 Press [Ink] > [Improve
  • Brother International MFC-J5930DW | Basic Users Guide - Page 51
    a new Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head again. If the print has not improved, contact Brother Customer Service. IMPORTANT DO NOT , the lines are gone. Related Information • Troubleshooting for Other Print Problems on page 50 37
  • Brother International MFC-J5930DW | Basic Users Guide - Page 52
    paper size that needs a print alignment adjustment, and then press it. 4 Press [Basic alignment] or [Advanced alignment]. 7 Press . Related Information • Troubleshooting for Other Print Problems on page 50 5 Load the selected paper size in the tray, and then press [Start]. The machine prints the
  • Brother International MFC-J5930DW | Basic Users Guide - Page 53
    with your machine, you can correct most problems yourself. First, check the following: • The machine's power cord is connected correctly and the machine's power is on. • All of the machine's orange protective parts have been removed. • The ink cartridges are installed correctly. • The Scanner Cover
  • Brother International MFC-J5930DW | Basic Users Guide - Page 54
    detailed information, see the Online User's Guide. You can correct most errors and perform routine maintenance yourself. If you need more tips, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. (MFC-J5930DW) If the Touchscreen displays errors and
  • Brother International MFC-J5930DW | Basic Users Guide - Page 55
    Ink Use a new Genuine Brother Ink Cartridge. If the error is not cleared, Volume call Brother Customer Service Manual to another mode. Set Distinctive Ring to Off. For more information, see the Online User's Guide ink cartridges of the same color have been replaced 12 times. B Troubleshooting 41
  • Brother International MFC-J5930DW | Basic Users Guide - Page 56
    it slowly and firmly until it locks into place. For more information, see the Online User's Guide: Replace the Ink Cartridges. Jam Front/Rear Remove the jammed paper. Jam Front See Related Information: Printer Jam or Paper Jam at the end of this Jam Rear section. Jam MP Tray If there
  • Brother International MFC-J5930DW | Basic Users Guide - Page 57
    LCD instructions. See Guide: Turn Off Memory Receive. • Print the faxes stored in the memory. For more information, see the Online User's Guide: Print a Fax Stored in the Machine's Memory. Paper Low Tray #1 Refill the paper in the paper tray indicated on the LCD. Paper Low Tray #2 B Troubleshooting
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    Scraps at the end of this section. Replace Ink One or more of the ink cartridges have reached the end of their lives. Replace the ink cartridges. For more information, see the Online User's Guide: Replace the Ink Cartridges. • You can still scan even if the ink is low or needs to be replaced
  • Brother International MFC-J5930DW | Basic Users Guide - Page 59
    the cartridge model number will work with your machine. See Related Information: Supply Specifications at the end of this section. Wrong Ink Color Check which ink cartridges are not matched by color to their ink cartridge positions and move them to their correct positions. B Troubleshooting 45
  • Brother International MFC-J5930DW | Basic Users Guide - Page 60
    setting for the tray according to the LCD instructions. Related Information • Load Paper on page on page 27 • Document Jams on page 55 • Printer Jam or Paper Jam on page 56 • Paper is XX] • [Unable to Print XX] • [Unable to Scan XX] We recommend transferring your faxes to another fax machine or
  • Brother International MFC-J5930DW | Basic Users Guide - Page 61
    instructions in the table: Error Code TS-01 TS-02 TS-03 TS-04 TS-05 TS-06 TS-07 TS-08 Problem address filtering, confirm that the MAC address of the Brother machine is allowed in the filter. • Check that you , confirm that your wireless access point/router supports WPS and try again. Two or more
  • Brother International MFC-J5930DW | Basic Users Guide - Page 62
    machine and the computer. 3 The printer or scanner driver has been installed correctly. 4 (Scan problem only) Confirm the machine is assigned selected). Click Scan in the left navigation bar, and then click Scanners and Cameras. • Windows® 8 and Windows® 10 Launch (Brother Utilities), and then
  • Brother International MFC-J5930DW | Basic Users Guide - Page 63
    by pressing the wireless status button. If you cannot print on both sides of paper, check the following: 6 Change the paper size setting in the printer driver to Letter. 49 B Troubleshooting
  • Brother International MFC-J5930DW | Basic Users Guide - Page 64
    Troubleshooting for Other Print Problems Difficulties Poor print quality White lines appear in text or graphics. Suggestions Check the print quality. See Related Information: Check the Print Quality at the end of this section. Make sure the Media Type setting in the printer driver or the Paper
  • Brother International MFC-J5930DW | Basic Users Guide - Page 65
    adjust the paper feed. For more information, see the Online User's Guide: Correct the Paper Feed to Clear Vertical Lines. Related Information • Clean the Scanner on page 36 • Check the Print Quality on page 36 • Check the Print Alignment from Your Brother Machine on page 38 B Troubleshooting 51
  • Brother International MFC-J5930DW | Basic Users Guide - Page 66
    you can send and receive faxes when the telephone line is directly connected to the fax, the problem may be unrelated to the machine. Please contact your telephone service provider for connection issues. 2 Check the receive mode. See Related Information: • Receive Modes Overview • Choose the Correct
  • Brother International MFC-J5930DW | Basic Users Guide - Page 67
    Troubleshooting for Other Fax Problems services, call your service provider for connection instructions. with your Fax Receive Code for people sending manual faxes. For example: "After the beep, answering machine to answer calls. 6. Set your Brother machine's Receive Mode to External TAD. See
  • Brother International MFC-J5930DW | Basic Users Guide - Page 68
    Difficulties Suggestions Left and right margins are cut off or a single page is printed on two pages. Turn on Auto Reduction. Dialing does not work. Check all line cord connections. (No dial tone) Change Tone/Pulse setting. (Available only for some countries) Poor sending quality. Try
  • Brother International MFC-J5930DW | Basic Users Guide - Page 69
    in the Top of the ADF Unit 2 Lift the ADF document support, and remove the jammed paper. 1 Remove any paper that is not jammed from the ADF. 2 Open the ADF cover. 3 Remove the jammed document by pulling it upward. B Troubleshooting 3 Press . Document is Jammed inside the ADF Unit 4 Close the
  • Brother International MFC-J5930DW | Basic Users Guide - Page 70
    in the ADF 1 Lift the document cover. 2 Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. Printer Jam or Paper Jam Locate and remove the jammed paper. Related Information • Error and Maintenance Messages on page 40 Paper is Jammed in the Front
  • Brother International MFC-J5930DW | Basic Users Guide - Page 71
    repeat paper jam messages, for example [Repeat Jam Front/Rear], lift the paper support (1), and then pull it at an angle completely out of the machine as shown b. Make sure you look carefully inside (1) for any scraps of paper. B Troubleshooting 1 When finished, continue with the next step. 57
  • Brother International MFC-J5930DW | Basic Users Guide - Page 72
    5 Using both hands, use the finger holds on each side of the machine to lift the scanner cover (1) into the open position. 1 If your LCD error message was repeat paper jam messages, for example [Repeat Jam Front/Rear], move the print head (if necessary) to take out any paper remaining in this area.
  • Brother International MFC-J5930DW | Basic Users Guide - Page 73
    is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper. • If ink gets on your skin or clothing, immediately wash it off with soap or detergent. 1 b. Make sure you look carefully inside for jammed paper and slowly
  • Brother International MFC-J5930DW | Basic Users Guide - Page 74
    : Remove Paper Scraps. 10 If your LCD error message was repeat paper jam messages, for example [Repeat Jam Front/Rear], and you removed the paper support, put it firmly Related Information • Error and Maintenance Messages on page 40 • Remove Paper Scraps on page 64 Paper is Jammed in the Back of
  • Brother International MFC-J5930DW | Basic Users Guide - Page 75
    Clear Cover (1) at the back of the machine. 1 b. Slowly pull the jammed paper out of the machine. (MFC-J5930DW) If your LCD error message was [Jam Tray2] or [Repeat Jam Tray2], also pull Tray #2 (2) completely out the release lever (1) toward the back of the machine, and B Troubleshooting 61
  • Brother International MFC-J5930DW | Basic Users Guide - Page 76
    then slowly pull the jammed paper out of the MP tray. 7 Slowly pull the jammed paper (1) out of the machine. 1 1 6 Using both hands, use the finger holds on each side of the machine to lift the scanner cover (1) into the open position. If your LCD error message was repeat paper jam messages, for
  • Brother International MFC-J5930DW | Basic Users Guide - Page 77
    into the machine. B Troubleshooting • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper. • If ink gets on your skin or clothing, immediately wash it off with soap or detergent. (MFC-J5930DW) Slowly push Tray
  • Brother International MFC-J5930DW | Basic Users Guide - Page 78
    if you want to remove the scraps. Press [Yes] to return to the Home screen. 2 Press [Settings] > [Maintenance] > [Remove Paper Scraps]. 3 Follow the instructions on the LCD to locate and remove the jammed paper. During the procedure, you must insert the Maintenance sheet (included with your
  • Brother International MFC-J5930DW | Basic Users Guide - Page 79
    characters. to erase all Related Information • Set Your Station ID on page 27 Check the Machine Information Follow these instructions to check your Brother machine's serial number, firmware version and firmware update. • Press to cycle between letters, numbers and special characters. • Press
  • Brother International MFC-J5930DW | Basic Users Guide - Page 80
    remain. 2. [Network] Reset the print server back to its default factory settings (includes Password and IP Address information). 3. [Address Book & Fax] machine's settings to the settings originally set at the factory. Brother strongly recommends you perform this operation when you dispose of the
  • Brother International MFC-J5930DW | Basic Users Guide - Page 81
    Specifications Ink Service Life of Ink Cartridge Replacement Supplies The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. The first time you install the ink cartridges, the machine will use extra ink to fill the ink delivery
  • Brother International MFC-J5930DW | Basic Users Guide - Page 82
    Brother Brother numbers i Customer Service i FAQs (Frequently Asked Questions)..i product support i service document 55 paper 56 M Manual receive 28 N NFC Scan 25 Supplies 67 T TAD (Telephone Answering Device), external 28, 32 Transferring your faxes or Fax Journal report 46 Troubleshooting
  • Brother International MFC-J5930DW | Basic Users Guide - Page 83
    print or scan problems 48 V Voice Mail 32 VoIP systems 27, 32 W Warranty is in the box Notice of disclaimer iii Wireless LAN report 47 69 D Index
  • Brother International MFC-J5930DW | Basic Users Guide - Page 84
    -des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web www.brother.com These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries. Made from 100% recycled paper (excludes cover
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Basic User's Guide
MFC-J5830DW
MFC-J5930DW
Brother recommends keeping this guide next to your Brother machine for quick reference.
Online User's Guide
This
Basic User's Guide
contains basic
instructions and information for your Brother
machine.
For more advanced instructions and information,
see the
Online User's Guide
at
solutions.brother.com/manuals