Brother International MFC-J5945DW Online Users Guide HTML - Page 537
Error Message, Related Information, Replace the Ink, Cartridges, Printer Jam or, Paper Jam
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Error Message Ink Absorber NearFull Ink Absorber Pad Full Ink Low Install Ink Jam Front/Rear Jam Front Jam Rear Jam MP Tray Jam Front/MP Tray Jam Tray2 Repeat Jam XX Cause Action The ink absorber box is nearly full. The ink absorber box must be replaced soon. Call Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. The ink absorber box is full. These The ink absorber box must be replaced. components are periodic maintenance Call Brother Customer Service or a items that may require replacement after Brother Authorized Service Center to a period of time to ensure optimum have your machine serviced. performance from your Brother machine. Reasons for cleaning are: Because these components are periodic maintenance items, the replacement is not covered under the warranty. The need to replace these items and the time period 1. The machine automatically cleans itself after you remove the power cord and plug it back in. before replacement is dependent on the 2. After a paper jam has been cleared, number of purges and flushes required to the machine automatically cleans itself clean the ink system. These boxes before the next received page is acquire amounts of ink during the different printed. purging and flushing operations. The number of times a machine purges and flushes for cleaning varies depending on different situations. For example, frequently powering the machine on and off will cause numerous cleaning cycles since the machine automatically cleans 3. The machine automatically cleans itself after sitting idle for more than 30 days (infrequent use). 4. The machine automatically cleans itself after ink cartridges of the same color have been replaced 12 times. upon power up. The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning. The more cleaning the machine requires, the faster these boxes will fill up. Repairs resulting from the use of nonBrother supplies may not be covered under the stated product warranty. The ink level is low. If the sending machine has the ability to convert it, the color fax will be printed at your machine as a black & white fax. Order a new ink cartridge. You can continue printing until the touchscreen displays Replace Ink. See Related Information: Replace the Ink Cartridges. • You can still scan even if the ink is low or needs to be replaced. An ink cartridge is not installed correctly. Remove the ink cartridge and re-install it slowly and firmly until it locks into place. See Related Information: Replace the Ink Cartridges. The paper is jammed in the machine. Remove the jammed paper. See Related Information: Printer Jam or Paper Jam. If there is a repeat paper jam, try another paper jam clear operation. See Related Information: Remove Paper Scraps. The paper guides are not set to the correct paper size. Make sure the paper guides are set to the correct paper size. The machine's paper support is not set correctly. Make sure the paper support is fully inserted into the machine. See Related Information: Paper is Jammed in the Front of the Machine. 529
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