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Brother International MFC6800 Users Manual - English - Page 3

YL4FB_US1.pdf, Brother fax-back system, Frequently Asked Questions (FAQs), For Customer Service - mfc driver

UPC - 012502603818

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Brother Numbers IMPORTANT For technical and operational assistance, you must call the country where you purchased the MFC. Calls must be made from within that country. Brother fax-back system Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling. If you can't resolve difficulty with your MFC using this manual, call our faxback system, and follow the voice prompts to receive faxed instructions about using the system, and an index of fax-back subjects. In USA: 1-800-521-2846 In Canada: 1-800-681-9838 1-514-685-5381 (within Montreal) The Brother fax-back system number (USA Only) has been preprogrammed on Speed Dial #01. Frequently Asked Questions (FAQs) The Brother Solutions Center is our one-stop resource for all your Fax Machine/ Multi-Function Center needs. You can download the latest software and utilities, read FAQs and troubleshooting tips, and go to the "Solutions" section to learn how to get the most from your Brother product. http://solutions.brother.com You can check here for Brother Printer Driver updates. For Customer Service In USA: 1-800-284-4329 (voice) 1-908-575-8790 (fax) 1-800-284-3238 (TTY service for the hearing-impaired) In Canada: 1-800-853-6660 (voice) 1-514-685-4898 (fax) 1-514-685-6464 (voice) (in Montreal) Dealers/Service Centers (USA Only) For the name of a Brother authorized dealer or service center, call 1-800-284-4357. Service Centers (Canada Only) For service center addresses in Canada, call 1-800-853-6660. BROTHER NUMBERS i

Section	Page
YL4FB_US1.pdf	3
Brother fax-back system	3
Frequently Asked Questions (FAQs)	3
For Customer Service	3
Dealers/Service Centers (USA Only)	3
Service Centers (Canada Only)	3
Ordering Accessories and Supplies	4
Notice – Disclaimer of Warranties (For USA and Canada)	5
Compilation and Publication Notice	5
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only)	6
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only)	7
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (For Canada Only)	8
Quick Reference Guide	9
Sending Faxes	9
Receiving Faxes	9
Storing Numbers	10
Dialing Operations	10
Making Copies	10
Table of Contents	11
1. Introduction	23
Using This Manual	23
Finding Information	23
Conventions Used in this Manual	23
Test Sheet Procedure and Product Registration (For USA Only)	24
To Complete Your MFC-6800 Registration On-Line:	24
MFC-6800 Control Panel Overview	25
About Fax Machines	27
Custom Features	27
Do You Have Voice Mail on the Phone Line?	27
Why Should There Be Trouble?	27
How Can You Avoid Possible Problems?	27
Fax Tones and Handshake	27
ECM (Error Correction Mode)	28
2. Assembly and Connections	29
Packing List	29
Choosing a Location	30
Important Safety Instructions	31
Assembly	31
Installing the Drum Unit Assembly (with Toner Cartridge)	31
Setting Up the MFC	33
Loading Paper	35
Acceptable Paper	35
Paper Capacity of Feeder	36
Connecting an External Telephone	36
Connecting an External Telephone Answering Device (TAD)	37
Sequence	37
Connections	38
Outgoing Message (OGM) on External TAD	38
Special Line Considerations	39
Roll Over Phone Lines	39
Two-Line Phone System	39
Converting Telephone Wall Outlets	39
Installing MFC, External Two-Line TAD and Two-Line Telephone	40
Multi-Line Connections (PBX)	41
If You are Installing the MFC to Work with a PBX:	41
Custom Features on a Your Phone Line	41
Custom Features on a Single Line	41
3. On-Screen Programming	42
User-Friendly Programming	42
Menu Selection Table	42
Navigation Keys	43
4. Initial Setup	49
Getting Started	49
Setting Paper Size	49
Setting Date and Time	49
Setting Station IDs	50
Entering Text	50
Inserting Spaces	51
Making Corrections	51
Repeating Letters	51
Special Characters and Symbols	51
Setting the Ring Volume	52
Setting the Beeper Volume	52
Setting the Speaker Volume	52
Memory Storage	52
Turning On Automatic Daylight Savings Time	53
Toner Save	53
Sleep Mode	53
Setting Tone/Pulse Dialing Mode (For Canada Only)	53
5. Setup Receive	54
Basic Receiving Operations	54
Choosing the Receive Mode	54
To Select or Change Your Receive Mode	55
Setting Ring Delay	55
Easy Receive	56
Printing a Reduced Incoming Fax	56
Setting the Print Density	57
Advanced Receiving Operations	57
Operation from Extension Telephone	57
Changing the Fax Receive Code	57
Printing a Fax in Memory	58
Polling	58
Setting Up Polling Receive	58
Setting Up Sequential Polling Receive	59
Canceling a Scheduled Job	59
6. Setup Send	60
Before You Begin	60
Sending Faxes Using Multiple Settings	60
Faxing from the ADF (Automatic Document Feeder)	60
Setting the Special Media Lever	61
Faxing from the Scanner Glass	62
Manual Transmission (With an External Telephone)	63
Automatic Transmission	63
Manual and Automatic Fax Redial	63
Dual Access	63
Real Time Transmission	64
Checking Job Status	65
Canceling a Job While Scanning the Original	65
Canceling a Job in Memory	65
Basic Sending Operations	66
Contrast	66
Fax Resolution	66
Composing Electronic Cover Page	67
Composing Your Own Comments	67
Cover Page for Next Fax Only	68
Always Send Cover Page	68
Using a Printed Cover Page	69
Advanced Sending Operations	69
Overseas Mode	69
Delayed Timer	70
Delayed FAX	70
Delayed Batch Transmission	71
Setting Up Polled Transmit	71
7. Auto Dial Numbers and Dialing Options	72
Storing Numbers for Easy Dialing	72
Storing Speed Dial Numbers	72
Changing Speed Dial Numbers	72
Setting Up Groups for Broadcasting	73
Dialing Options	74
Search	74
Speed Dialing	74
Access Codes and Credit Card Numbers	75
Pause	75
Fax Redial	75
Tone/Pulse (For Canada only)	75
Broadcasting	76
8. Telephone Services	77
Custom Features	77
Distinctive Ring	77
What Does Your Telephone Company’s “Distinctive Ring” Do?	77
What Does Brother’s “Distinctive Ring” Do?	77
Do You Have Voice Mail?	78
Before You Choose the Ring Pattern to Register	78
VERY IMPORTANT	79
Registering the Distinctive Ring Pattern	79
Caller ID	79
Viewing Caller ID List	80
Printing Caller ID List	80
9. Remote Fax Options	81
Fax Forwarding/Paging	81
Programming a Fax Forwarding Number	81
Programming Paging Number	81
Setting Fax Storage	82
Backup Print	82
Changing Remote Retrieval Access Code	83
Remote Retrieval	83
Using Remote Retrieval Access Code	83
Remote Commands	84
Retrieving Fax Messages	85
Changing Fax Forwarding Number	85
10. Printing Reports	86
MFC Settings and Activity	86
Customizing the Transmission Verification Report	86
Setting the Fax Activity Report Interval	87
Using the Reports Key	87
To Print a Report	88
11. Making Copies	89
Using the MFC as a Copier	89
Making a Single Copy (Using the ADF)	89
Making Multiple Copies (Using the ADF)	89
Single or Multiple Copies (Using the Scanner Glass)	90
Out of Memory Message	90
Temporary Copy Settings	91
Copying Using Multiple Settings	91
Using Enlarge/Reduce Key	92
Copy Contrast	93
Using the Options Key	93
Copy Mode (Type of Original)	93
Sorting Multiple Copies (Using the ADF)	94
Special Copy Options (Using the ADF)	94
Special Copy Options (Using the Scanner Glass)	94
2 in 1	95
4 in 1	95
Poster	95
Paper Type	95
Changing Default Copy Settings	96
Copy Mode (Type of Original)	97
Copy Contrast	97
Paper Type	97
12. Using Brother Machine as a Printer	98
Special Printing Features	98
Windows® Printing	98
Bi-directional Parallel Interface	98
Printing from Your PC	98
Multi-purpose Sheet Feeder	98
Two-Sided Printing (Manual Duplex)	99
Loading Envelopes in Multi-purpose Sheet Feeder	99
Paper Tray	100
Simultaneous Printing/Faxing	100
Choosing Acceptable Paper	101
Printer Operations	101
Reset Key	101
13. Printer Driver Settings (For Windows® Only)	102
Using the Brother MFC-6800 Printer Driver	102
Features in the PCL Printer Driver (For Windows® Users Only)	102
Basic Tab	103
Paper Size	104
Multiple Page	104
Border Line	104
Orientation	104
Copies	104
Collate	105
Media Type	105
Advanced Tab	106
Print Quality (*1)	106
Resolution	106
Toner Save	106
Print Setting (For Windows® 95/98/98SE/Me Users Only)	107
Duplex Printing (*2)	107
Manual Duplex	107
Binding Offset	107
Watermark (*3)	108
Print Watermark	108
In background	108
Watermark Text	109
Watermark Bitmap	109
Position	109
Page Setting (*4)	110
Device Options (*5)	111
Quick Print Setup	112
Administrator (For Windows® 95/98/98SE/Me Users Only)	112
Print Date & Time	113
Support	114
Brother Solutions Center	114
Web Update	114
Check Setting	114
14. Using the Windows®-Based Brother MFL-Pro Control Center (For Windows® Only)	115
Brother MFL Pro Control Center	115
AutoLoad the Brother Control Center	115
How to Turn Off AutoLoad	116
Using the Scan Key	116
Using the Control Panel Keys	116
Scan Image	117
Scan/OCR	117
Scan to E-mail	117
Brother Control Center Features	118
Auto Configuration	118
Scanning Operations	118
Copy Operations	119
PC Fax Operation	119
Scanner Settings for Scan, Copy and PC Fax Buttons	119
Global Settings	119
Setting Up the Scanner Configurations	120
To Access the Scanner Configurations Screen	120
Perform an Operation from the Control Center Screen	121
Scan to File	121
Scanner Settings	121
Destination Folder	122
Scan to E-mail	122
Scanner Settings	123
E-mail Application	123
File Attachments	123
Conversion Options	124
Format	124
Show QuickSend Menu	124
QuickSend List	124
Scan to Word Processor	125
Scanner Settings	125
Word Processor	126
User-Defined Button	127
Scanner Settings	127
Target Application	127
Copy	128
Scanner Settings	128
Copy Settings	128
Send a Fax	129
Scanner Settings	129
FAX Settings	130
15. Using ScanSoft™ PaperPort® for Brother and ScanSoft™ TextBridge®	131
Using ScanSoft™ PaperPort® and TextBridge®	131
Viewing Items	132
Organizing Your Items in Folders	132
Links to Many Other Applications	133
Using ScanSoft™ TextBridge® OCR (Converting Image Text to Text You Can Edit)	133
Importing Items from Other Applications	133
Exporting Items in Other Formats	134
Exporting an Image File	134
Accessing the Scanner	134
Scanning an Image into Your PC	135
Settings in the Scanner Window	135
Image	135
Contrast	136
Custom	136
PreScanning an Image	137
16. Setting Up and Using PC FAX (For Windows® Only)	138
Introduction	138
Brother Resource Manager	138
MFC Remote Setup	139
PC FAX Sending (For Windows® Only)	140
Setting Up User Information	140
Setting Up Sending	141
Outside line access	141
Include header	141
Address Book file	141
User interface	142
Simple Style	142
Facsimile Style	142
Setting Up Speed Dial	143
The Address Book	144
Setting Up a Member in the Address Book	145
Setting Up a Group for Broadcasting	146
Editing Member Information	146
Deleting a Member or Group	147
Exporting the Address Book	147
Importing to the Address Book	148
Setting Up a Cover Page	149
To	150
From	150
Comment	150
Select Cover Page Form	150
Import BMP file	150
Count Cover Page	150
Sending a File as a PC-FAX Using the Facsimile Style	151
Redial	152
Sending a File as a PC-FAX Using the Simple Style	152
17. Using Automatic E-Mail Printing	154
For Windows® 95, 98, 98SE, Me Only	154
Main Features	154
To Access the On-Line Documentation	154
To Install Automatic E-mail Printing (Optional Application)	154
18. Using the Brother MFC with a New Power Macintosh® G3, G4 or iMac™/iBook	155
Set up Your USB Equipped Apple® Macintosh® G3,G4, iMac™ or iBook with Mac OS 8.5/8.51/8.6/9.0/9.0...	155
Using Brother Printer Driver with Your Apple® Macintosh®	155
Sending a Fax from Your Macintosh® Application	157
Setting Up Your Address Book	159
Adding a New Member	159
Adding a New Group	160
Using Brother TWAIN Scanner Driver with Your Apple® Macintosh®	161
Accessing the Scanner	162
Scanning an Image into Your Macintosh G3, G4 or iMac	162
Settings in the Scanner Window	163
Image	163
Scanning Area	164
Business Card Size	164
Adjust Image	165
PreScanning an Image	166
19. Important Information	167
Standard Telephone and FCC Notices	167
Laser Safety	168
FDA Regulations	168
Federal Communications Commission (FCC) Declaration of Conformity (For USA Only)	169
Important	169
Industry Canada Compliance Statement	170
Important—About the Interface Cable	170
Warranty	170
International ENERGY STAR® Compliance Statement	170
Important Safety Instructions	171
Trademarks	173
20. Troubleshooting and Routine Maintenance	174
Troubleshooting	174
Error Messages	174
Document Jams and Paper Jams	178
Original is Jammed in the Top of the ADF Unit	178
Original is Jammed Inside the ADF Unit	178
Printer Jam	179
Paper is Jammed in the Multi-purpose Sheet Feeder	179
Paper is Jammed near the Drum Unit	180
If You Are Having Difficulty with Your MFC	181
Packing and Shipping the MFC	188
Routine Maintenance	190
Cleaning the Scanner	190
Cleaning the Printer	191
Cleaning the Drum Unit	192
Replacing the Toner Cartridge	192
Toner Empty Indicator	193
Replacing the Drum Unit	197
Glossary	201
Specifications	205
Product Description	205
Fax	205
Printer	206
Computer Requirements	207
Electrical and Environment	207
Parallel Interface	208
USB (Universal Serial Bus) Interface	208
Index	209