Brother International MP-21C Service Manual - Page 202
Setting Up the Printer for Windows
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USER'S GUIDE Setting Up the Printer for Windows Question I cannot print from my application software. I cannot print the entire page. Computer indicates a device time-out. Computer indicates Paper Empty. Computer indicates Off Line. Computer indicates Power Off. Computer indicates an error message other than above. Recommendation Make sure the supplied Windows printer driver is installed correctly and selected in your application software. Check to see if the size of paper in the feeder is the same as the one that you have selected in your application or the printer driver • If the (Alarm) LED is blinking, clear it referring to the 'Alarm Indications at a Glance' section in this chapter and try to print again. • If the (Alarm) LED is off, wait a short while and then click on the Retry button on the PC screen dialog box. • If the (On/Off) LED is blinking, press the cancel button on your PC and retry printing. • If all the LEDs are blinking alternately, the printer is cleaning its print head. Wait until they stop blinking. Check to see if the (On/Off) LED is on. Paper is empty. Load paper and press the (On/Off) button if the (Alarm) LED is on with the (On/Off) LED blinking to recover from the error status.. Press the (On/Off) button to make the printer ready. Check the (On/Off) LED is on. Check if the printer is securely plugged into the AC outlet or the Printer Interface Card is connected to the computer and the (On/Off) LED is on. Check the following; • The printer is connected directly to the computer. • The computer is set to work in bi-directional mode. • The printer port is correct. • Selection of the printer is correct. • Recommended interface cable is being used. • If the printer port is set as an ECP port, change it to be a bi-directional port. See your PC's manual for how to change the printer port. 5-6