Brother International PS 9000 User Manual - Page 33

or Quick Editor., P-touch Editor 4 - manual

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Symptom The print job is not printed. Dial-up starts when printing is performed. An error occurs during printing. LPR printing is not available with PS-9000. The tape width cannot be detected by P-touch Editor 4 or Quick Editor. Can PS-9000 be initialized (reset to its factory default settings)? Cause If a DHCP/BOOTP server or an RARP server resides on the network, the IP address is automatically issued by the server. In this case, the IP address that was manually set for PS-9000 may have been overwritten by the server. If PS-9000 and the computer are not in the same segment, a subnet mask and gateway address must to be set for PS-9000. Depending on the operating system being used, the automatic dial-up setting may have been specified. If the unit stopped operating because of a tape width error or no more tape in the cassette during another user's print job, printing is not possible until the error is cancelled. With some of the P-touch machines, LPR printing is not available. If PT-9500PC is connected to PS-9000, the tape width detection function of P-touch Editor 4 and Quick Editor does not operate. (There is no tape width detection function with PT-9200DX.) Remedy Create a local environment where the server does not exist and issue the IP address to PS-9000. At the same time, make sure that "Obtain an IP address automatically" in the TCP/IP setting is not marked. Use the Brother PS-9000 Utility to check whether the subnet mask and gateway address are correct. Check the printer port name of PS-9000. The port name is indicated by "(PTLAN xxxxxx: P-touch TCP Port)" after the assigned port name. When using PS-9000, cancel the setting for automatic dial-up or, if the automatic dial-up setting cannot be cancelled, click [Cancel] in the dialup dialog box to begin printing. After the other user's print job is finished, try printing again. Otherwise, use the Web browser to restart PS-9000, and then try printing again. With the PT-9200DX, install the printing software for PS-9000 onto each client, and use it instead of using LPR printing. Manually specify the tape width. PS-9000 can be initialized (reset to its factory default settings) by using the Brother PS-9000 Utility. Select PS-9000 in the PS-9000 setting dialog box of the Brother PS-9000 Utility, and then click [Initialize]. Otherwise, PS-9000 can be initialized by pressing the push button. For further information on how to initialize PS-9000 by pressing the push button, refer to "Parts and Functions" in chapter 1, "About PS-9000". 32

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32
The print job is
not printed.
If a DHCP/BOOTP server or
an RARP server resides on the
network, the IP address is
automatically issued by the
server. In this case, the IP
address that was manually set
for PS-9000 may have been
overwritten by the server.
Create a local environment where the server does
not exist and issue the IP address to PS-9000. At the
same time, make sure that “Obtain an IP address
automatically” in the TCP/IP setting is not marked.
If PS-9000 and the computer
are not in the same segment, a
subnet mask and gateway
address must to be set for
PS-9000.
Use the Brother PS-9000 Utility to check whether
the subnet mask and gateway address are correct.
Check the printer port name of PS-9000. The port
name is indicated by “(PTLAN xxxxxx: P-touch TCP
Port)” after the assigned port name.
Dial-up starts
when printing
is performed.
Depending on the operating
system being used, the
automatic dial-up setting may
have been specified.
When using PS-9000, cancel the setting for
automatic dial-up or, if the automatic dial-up setting
cannot be cancelled, click [Cancel] in the dialup
dialog box to begin printing.
An error
occurs during
printing.
If the unit stopped operating
because of a tape width error
or no more tape in the cassette
during another user’s print job,
printing is not possible until
the error is cancelled.
After the other user’s print job is finished, try printing
again. Otherwise, use the Web browser to restart
PS-9000, and then try printing again.
LPR printing is
not available
with PS-9000.
With some of the P-touch
machines, LPR printing is not
available.
With the PT-9200DX, install the printing software
for PS-9000 onto each client, and use it instead of
using LPR printing.
The tape width
cannot be
detected by
P-touch Editor 4
or Quick Editor.
If PT-9500PC is connected to
PS-9000, the tape width
detection function of P-touch
Editor 4 and Quick Editor does
not operate. (There is no tape
width detection function with
PT-9200DX.)
Manually specify the tape width.
Can PS-9000
be initialized
(reset to its
factory default
settings)?
PS-9000 can be initialized (reset to its factory default
settings) by using the Brother PS-9000 Utility.
Select PS-9000 in the PS-9000 setting dialog box of
the Brother PS-9000 Utility, and then click
[Initialize]. Otherwise, PS-9000 can be initialized by
pressing the push button. For further information on
how to initialize PS-9000 by pressing the push
button, refer to “Parts and Functions” in chapter 1,
“About PS-9000”.
Symptom
Cause
Remedy