Brother International PT1500PC Quick Setup Guide - Spanish - Page 23
Problem-solving, Machine specifications - ac adapter
UPC - 012502600459
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Problem-solving If you think the P-touch is not printing correctly, but you cannot determine the problem with the status indicator, refer to the following list of possible problems, and then perform the necessary operations. Problem The P-touch does not print. A printing error is indicated. Cause • The interface cable is not correctly connected. • The tape cassette is not inserted correctly. • The tape compartment cover is open. Solution Check that the interface cable is correctly connected, the tape cassette is correctly installed, and that the tape compartment cover is closed. While printing, striped tape appears. There is no more tape in the tape cassette. Insert a new tape cassette, and then either press the Power/Feed key or turn the P-touch off, then on again. The status indicator does not light up or flash. The AC adapter in not correctly connected. Check that the AC adapter is correctly connected. If the power button still does not light up or flash, contact your service representative. A blank horizontal line appears through the printed label. The print head and roller are dirty. Clean the print head and roller according to the procedure in Cleaning the print head and roller on page 19. A data transmission error appears on the computer. The wrong port is selected. Windows Under "Print to the following port" in the printer Properties dialog box, select "PTUSB:" for the USB connection.* Mac Select in the Chooser the PT-1500PC where the P-touch is connected. * If two or more of the same P-touch models are connected through their USB ports, select "PTUSB (PT-1500PC-XXXXXXXXX):" (where XXXXXXXXX is the serial number) instead of "PTUSB:". The serial number is written above the barcode on the silver label attached to the bottom of the P-touch. Machine specifications Power supply: Label tape: Print head: Port: Dimensions: Weight: AC 120 V, 60 Hz (AC adapter model AD-60) 5 widths available: 1/4" (6 mm) 3/8" (9 mm) 1/2" (12 mm) 3/4" (18 mm) 1" (24 mm) 112 dots 180 dpi USB 6 1/2" × 2 2/3" × 5 3/8" (166 × 66.5 × 137.4 mm) 18 ozs (540 g) 21