Brother International TD-2120N Network Users Guide - Page 22

Troubleshooting The Brother printer cannot print over the network. The Brother printer is not found on the network even after successful installation. Question Interface Solution Are you using security software? wired/ See I'm using security software. on page 18. wireless Is your Brother printer assigned with an available IP address? wired/ wireless  Confirm the IP address and the Subnet Mask. Verify that both the IP addresses and Subnet Masks of your computer and the Brother printer are correct and located on the same network. For more information on how to verify the IP address and the Subnet Mask, ask the network administrator.  (Windows®) Confirm your IP address, Subnet Mask and other network settings with [Communication settings] in the Printer Setting Tool. 6 Refer to the User's Guide. Did your previous printing job fail? wired/ wireless  If the failed printing job is still in your computer's print queue, delete it.  Double-click your printer icon in the following folder and then choose [Cancel All Documents] in the [Printer] menu: (Windows® XP) [Start] and then [Printers and Faxes]. (Windows Vista®) , [Control Panel], [Hardware and Sound] and then [Printers]. (Windows® 7) Are you connecting the Brother printer to the network wirelessly? wireless I have checked and tried all the above, however the Brother printer does not print. Is there anything else I can do? wired/ wireless , [Devices and Printers] and select your printer from [Printers and Faxes]. (Windows® 8) [Apps] screen, [Control Panel], [Hardware and Sound], [Devices and Printers] and select your printer from [Printers and Faxes].  Print the Printer settings. (For how to print, see Printing the Printer Setup Information on page 11.)  See The Brother printer is not found on the network during the printer installation. on page 16. Uninstall the Brother printer driver and reinstall it. 17