Canon CanoScan FB 620U Product Setup, User Guides & Manuals - Page 35

Problems with Scanning

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Problems with Scanning Scanner will not scan Cause 1: Scanner not powered up Solution: Securely connect the AC adapter to the scanner and electrical outlet (See Quick Start Guide) Cause 2: Solution: Scanning unit locked Unlock scanning unit by setting lock switch to unlocked position (See Quick Start Guide) Cause 3: Solution: Software incorrectly installed Reinstall software (See Quick Start Guide) Scanning unit fails to return to ready position (front of scanner) Cause: AC adapter out of contact with electrical outlet or scanner while scanning unit in motion Solution: Clear all documents and objects from the document glass, close the document cover, unplug the AC adapter from the electrical outlet and then plug it back in 35

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35
Problems with Scanning
Scanner will not scan
Cause 1:
Scanner not powered up
Solution:
Securely connect the AC adapter to the scanner and electrical outlet
(See Quick Start Guide)
Cause 2:
Scanning unit locked
Solution:
Unlock scanning unit by setting lock switch to unlocked position
(See Quick Start Guide)
Cause 3:
Software incorrectly installed
Solution:
Reinstall software
(See Quick Start Guide)
Scanning unit fails to return to ready position (front of scanner)
Cause:
AC adapter out of contact with electrical outlet or scanner while scanning
unit in motion
Solution:
Clear all documents and objects from the document glass, close the document
cover, unplug the AC adapter from the electrical outlet and then plug it back in