Canon CanoScan FB 620U Product Setup, User Guides & Manuals - Page 42
Canon Technical Support
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Canon Technical Support Canon Computer Systems, Inc. offers a full range of technical support options* including: • 24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on most current products 1-800-423-2366) • Speak to a technician free of service charge (currently Monday through Friday, 8:00 a.m.-10:00 p.m. EST and Saturday, 12:00 p.m.-6:00 p.m. EST, excluding holidays) for products still under warranty 1-757-413-2848) • Speak to a technician (currently $24.99 per call) during holidays and days/hours not listed above regarding urgent product questions or for products no longer under warranty 1-800-423-2366) The same service is available for a charge of $2.50 per minute, to a maximum or $25.00 per call 1-900-246-1200) • E-mail support via Canon Computer Systems, Inc. Web site www.ccsi.canon.com) • 24-hour, toll-free Fax Retrieval System 1-800-526-4345) • 24-hour Bulletin Board Service 1-757-420-2000) * Support program specifics to change without notice. **Refer to individual product information for warranty details. 42