Canon CanoScan FB 620U Product Setup, User Guides & Manuals - Page 36

Scan quality is poor, Glossy color photo will not scan clearly

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Scan quality is poor Cause 1: Document cover is open Solution: Close the document cover Cause 2: Solution: Original document floating on document glass Gently press down on the document cover to prevent the document from floating Cause 3: Solution: Improperly closed or floating document cover Hold document cover down with hand during scan Cause 4: Solution: Dirty document glass or document cover Clean document glass or document cover (See p. 38) Cause 5: Solution: Incorrect scan settings Rescan with adjusted settings (See the ScanGear CS-U User's Guide electronic manual) Cause 6: Solution: A power cord is too close to the scanner Move all power cords away from the top of the scanner and surrounding area Glossy color photo will not scan clearly Cause: Optical interference created by the photo adhering to document glass produces striped patterns Solution 1: Gently press down on the document cover Solution 2: Move the photo on the document glass to break the adhesion Solution 3: Clean the document glass (See p. 38) 36

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36
Scan quality is poor
Cause 1:
Document cover is open
Solution:
Close the document cover
Cause 2:
Original document floating on document glass
Solution:
Gently press down on the document cover to prevent the document from
floating
Cause 3:
Improperly closed or floating document cover
Solution:
Hold document cover down with hand during scan
Cause 4:
Dirty document glass or document cover
Solution:
Clean document glass or document cover
(
See p. 38
)
Cause 5:
Incorrect scan settings
Solution:
Rescan with adjusted settings
(See the ScanGear CS-U User’s Guide electronic
manual)
Cause 6:
A power cord is too close to the scanner
Solution:
Move all power cords away from the top of the scanner and surrounding
area
Glossy color photo will not scan clearly
Cause:
Optical interference created by the photo adhering to document glass
produces striped patterns
Solution 1:
Gently press down on the document cover
Solution 2:
Move the photo on the document glass to break the adhesion
Solution 3:
Clean the document glass
(
See p. 38
)