Canon Canon CX-G6400 4 Inkjet Card Printer CX-G6400 Users Guide - Page 173

Check Point, Solution, For Windows 10, Selecting Never in the Microsoft Windows Power Saver or

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For Troubleshooting Operations Check Point Solution Is the computer's configuration Selecting "Never" in the Microsoft Windows Power Saver or for suspend or sleep state set to Power Option settings will prevent the computer from entering a something other than "Never"? sleep state. Refer to Microsoft Windows product documentation for instructions on adjusting your computer's power settings. ʢˠ P.32ʣ Is "no ink" displayed even though an ink tank with remaining ink is set? Reinstall the ink tankʢ. ˠ P.145ʣ Are the port settings correct? Follow the steps below to confirm the port settings: 1. Select as described below: ɾFor Windows 10 Select the Start -> Windows System -> Control Panel -> Hardware and Sound -> Devices and printers. ɾFor Windows 8.1 From the Desktop charms, select Settings -> Control Panel -> Hardware and Sound -> Devices and Printers. ɾFor Windows 7 Select the Start menu -> Devices and Printers. 2. Right-click the printer icon and select [Printer Properties]. The properties window will appear. 3. Click on the [Ports] tab and confirm that the port is correctly selected. e.g.)For USB connection: USBnnn ("nnn" represents numbers) For network connection: CFTnnnnnn@MDL ("n" represents the last six digits of the printer's Mac address, and MDL is the printer's model name.) If the setting is incorrect, set it correctly. If the port to be used is not available, uninstall the printer driver and install the printer driver again. 4. Click [OK]. 169

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169
For Troubleshooting Operations
Check Point
Solution
Is the computer's configuration
for suspend or sleep state set to
something other than "Never"?
Selecting "Never" in the Microsoft Windows Power Saver or
Power Option settings will prevent the computer from entering a
sleep state. Refer to Microsoft Windows product documentation
for instructions on adjusting your computer's power settings.
（→
P.32
）
Is "no ink" displayed even
though an ink tank with
remaining ink is set?
Reinstall the ink tank.
（→
P.145
）
Are the port settings correct?
Follow the steps below to confirm the port settings:
1.
Select as described below:
・
For Windows 10
Select the Start -> Windows System -> Control Panel -> Hardware
and Sound -> Devices and printers.
・
For Windows 8.1
From the Desktop charms, select Settings -> Control Panel ->
Hardware and Sound -> Devices and Printers.
・
For Windows 7
Select the Start menu -> Devices and Printers.
2. Right-click the printer icon and select [Printer Properties].
The properties window will appear.
3.
Click on the [Ports] tab and confirm that the port is correctly
selected.
e.g.)For USB connection: USBnnn ("nnn" represents numbers)
For network connection: CFTnnnnnn@MDL
("n" represents the last six digits of the printer's Mac address,
and MDL is the printer's model name.)
If the setting is incorrect, set it correctly.
If the port to be used is not available, uninstall the printer driver
and install the printer driver again.
4. Click [OK].