Canon Canon CX-G6400 4 Inkjet Card Printer CX-G6400 Users Guide - Page 186

List of Error Messages/Warning Messages, Error Message

Page 186 highlights

List of Error Messages/Warning Messages When trouble occurs while operating the printer or printing, the Status Monitor will activate and display error messages and warning messages. If problems persist after trying these procedures, please contact your place of purchase. Note • When error messages are displayed the printer will automatically go offline. Depending on the type of error, even after handling the error, there are cases where it will not go online automatically. In this case, press the pause key and return the printer to online state. • If multiple errors occur simultaneously, the errors will be shown in order from the importance. • If the Status Monitor is minimized or is in the task tray, Status Monitor window will be displayed when an error occurs. • After selecting the message displayed, if [Display the details of the Status] is clicked (or the message of the [Status Information] is double-clicked), a separate screen will appear to confirm the message details along with steps to handle the error. Error Message ˙ Operator Call Error If problems persist after trying these procedures, please contact your place of purchase. Error Message Error Content Handling Upper unit open The upper unit is open. Close the upper unit. Ink tank door open The ink tank door is open. Close the ink tank door. Maintenance cartridge door The maintenance cartridge open door is open. Close the maintenance cartridge door. Pinch roller cover open The pinch roller cover is open. Close the pinch roller cover. ʢˠ P.180ʣ Paper empty 1 Paper has run out. Load a paperʢ. ˠ P.15ʣ 182

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182
List of Error Messages/Warning Messages
When trouble occurs while operating the printer or printing, the Status Monitor will activate and
display error messages and warning messages. If problems persist after trying these procedures,
please contact your place of purchase.
Note
When error messages are displayed the printer will automatically go offline. Depending on the type
of error, even after handling the error, there are cases where it will not go online automatically. In
this case, press the pause key and return the printer to online state.
If multiple errors occur simultaneously, the errors will be shown in order from the importance.
If the Status Monitor is minimized or is in the task tray, Status Monitor window will be displayed
when an error occurs.
After selecting the message displayed, if [Display the details of the Status] is clicked (or the message
of the [Status Information] is double-clicked), a separate screen will appear to confirm the message
details along with steps to handle the error.
Error Message
Operator Call Error
If problems persist after trying these procedures, please contact your place of purchase.
Error Message
Error Content
Handling
Upper unit open
The upper unit is open.
Close the upper unit.
Ink tank door open
The ink tank door is open.
Close the ink tank door.
Maintenance cartridge door
open
The maintenance cartridge
door is open.
Close the maintenance cartridge
door.
Pinch roller cover open
The pinch roller cover is open.
Close the pinch roller cover.
(→
P.180
Paper empty 1
Paper has run out.
Load a paper.
(→
P.15