Canon Canon CX-G6400 4 Inkjet Card Printer CX-G6400 Users Guide - Page 192

Chapter 6 Troubleshooting Error Message Error Content Handling XXXX ink level unknown The remaining ink level cannot ʢ"XXXX" represents Black, Cyan, be detected. Magenta, or Yellow.) Replace with new ink tank. To continue printing, the ink level detection function must be disabled. Press the printer's pause key for more than 5 seconds. After this, the ink tank's ink level detection will be disabled and the disabling action will be logged. Important • Printing with the ink level detection function disabled may damage the printer or cause errors. We cannot be held responsible for malfunctions as a result of refilling the ink or installing unsupported ink tanks. • Once the ink level detection function is disabled, the ink level function cannot be restored for that ink tank. Replace with a new ink tank. • If the same ink tank is removed and inserted many times, the joint between the ink tank and printer can be damaged and consequently ink can leak from the ink tank, damaging the printer. • The ink tank's ink level detection will be disabled and the disabling action will be logged on this printer. ˙ Service Call Error Error Message Service call error XXXX ("XXXX" represents number) Replace print head Error Content Handling An error that cannot be fixed by the customer occurred. Turn the power off then on. If the same error occurs again, take note of the message displayed (XXXX) and contact your place of purchase. Cleaning is performed very Please ask for print head check. frequently. Print heads need to ʢˠ P.181ʣ be checked. 188