Canon EOS R5 C Advanced User Guide PHOTO edition - Page 743
The camera turns off by itself.
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[Battery communication error. Does this battery/do these batteries display the Canon logo?] is displayed. Do not use any battery packs other than a genuine Canon Battery Pack LP-E6NH/ LP-E6N/LP-E6. Remove and install the battery again ( ). If the electrical contacts are dirty, use a soft cloth to clean them. The battery becomes exhausted quickly. Use a fully charged battery ( ). The battery performance may have degraded. See [ : Battery info.] to check the battery recharge performance level ( ). If the battery performance is poor, replace the battery with a new one. The number of available shots will decrease with any of the following operations: • Pressing the shutter button halfway for a prolonged period • Activating the AF frequently without taking a picture • Using the lens's Image Stabilizer • Using the wireless communication functions The camera turns off by itself. Auto power off is in effect. To deactivate auto power off, set [Auto power off] in [ : Power saving] to [Disable] ( ). Even if [Auto power off] is set to [Disable], the screen and viewfinder will still turn off after the camera is left idle for the time set in [Display off] or [Viewfinder off] (although the camera itself remains on). Set [ : Eco mode] to [Off]. 743