Canon FAXPHONE B640 User Manual - Page 107

Error codes, messages and solutions

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Error codes, messages and solutions The following table summarizes the error codes that appear on Activity reports (see p. 79), the displayed messages and what to do for each error. Message BUSY/NO SIGNAL Error Code #005/018 Cause Action The telephone Try sending the document number you dialed is at a later time. busy. The other party's fax Contact the other party is not working. and have them check their fax. The other party is not Contact the other party using a G3 machine. and have them send or receive the document using a G3 machine. The touch tone/rotary Set your FAXPHONE to pulse setting on your the setting that matches FAXPHONE is incor- your telephone line. rect. (See p. 14) The receiving fax did not answer within 35 seconds. Contact the other party and have them check their fax. You can try to send the document manually. For an overseas call, add pauses to the registered number. (See p. 33) CHANGE CARTRIDGE - The BJ cartridge is Replace the BJ cartridge. empty or the ink has (See p. 91) dried out. CHECK REC PAPER #009 No paper in the FAXPHONE or there is a paper jam. Add paper or clear the jam, then press [STOP]. (See pp. 6 and 86) CHK. FRONT COVER - The front cover is open. Close the front cover. CHECK DOCUMENT #001 Document is jammed. Remove the document you are trying to send or copy and start again. (See p. 86) 98

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98
Error codes, messages and solutions
The following table summarizes the error codes that appear on Activity reports
(see p. 79), the displayed messages and what to do for each error.
Message
Error Code
Cause
Action
The telephone
number you dialed is
busy.
The other party’s fax
is not working.
The other party is not
using a G3 machine.
The touch tone/rotary
pulse setting on your
FAXPHONE is incor-
rect.
The receiving fax did
not answer within 35
seconds.
The BJ cartridge is
empty or the ink has
dried out.
No paper in the
FAXPHONE or there
is a paper jam.
The front cover is
open.
Document is
jammed.
Try sending the document
at a later time.
Contact the other party
and have them check
their fax.
Contact the other party
and have them send or
receive the document
using a G3 machine.
Set your FAXPHONE to
the setting that matches
your telephone line.
(See p. 14)
Contact the other party
and have them check their
fax. You can try to send
the document manually.
For an overseas call, add
pauses to the registered
number. (See p. 33)
Replace the BJ cartridge.
(See p. 91)
Add paper or clear the
jam, then press [STOP].
(See pp. 6 and 86)
Close the front cover.
Remove the document
you are trying to send or
copy and start again.
(See p. 86)
BUSY/NO SIGNAL
#005/018
CHANGE CARTRIDGE
–
CHECK REC PAPER
#009
CHK. FRONT COVER
–
CHECK DOCUMENT
#001