Canon LR1 User Manual - Page 19

Getting Help From Canon - driver

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Introduction Getting Help From Canon Canon Computer Systems, Inc. offers a full range of customer technical support* options including: s 24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on most current products (1-800-423-2366) s Speak to a technician free of service charge (currently Monday-Friday 8:00 a.m. to 10:00 p.m. and Saturday 12:00 p.m. to 6:00 p.m. EST, excluding holidays) for products still under warranty** (1-757-413-2848) s Speak to a technician (currently $24.99) during holidays and days/hours not listed above regarding urgent product questions or for products no longer under warranty (1-800-423-2366) Or for a charge of $2.50 per minute, to a maximum of $25.00 per call (1-900-246-1200) s To find out about all Canon products and accessories, to download the latest drivers, and to explore all your technical support options including e-mail support, visit the Canon Computer Systems, Inc. Web site (www.ccsi.canon.com) s 24-hour, toll-free Fax Retrieval System (1-800-526-4345) s To download the latest printer driver using your modem, 24-hour Bulletin Board Service (1-757-420-2000) s Within Canada, 24 hours a day, 7 days a week* (1-800-263-1121) *Support program specifics subject to change without notice. **Refer to individual product information for warranty details. Chapter 1 Introduction 1-13

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Chapter 1
Introduction
1-13
Introduction
Getting Help From Canon
Canon Computer Systems, Inc. offers a full range of customer technical support* options
including:
■
24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on
most current products (
1-800-423-2366
)
■
Speak to a technician free of service charge (currently Monday—Friday 8:00 a.m. to
10:00 p.m. and Saturday 12:00 p.m. to 6:00 p.m. EST, excluding holidays) for
products still under warranty** (
1-757-413-2848
)
■
Speak to a technician (currently $24.99) during holidays and days/hours not listed
above regarding urgent product questions or for products no longer under
warranty (
1-800-423-2366
)
Or for a charge of $2.50 per minute, to a maximum of $25.00 per call
(
1-900-246-1200
)
■
To find out about all Canon products and accessories, to download the latest drivers,
and to explore all your technical support options including e-mail support, visit the
Canon Computer Systems, Inc. Web site (
www.ccsi.canon.com
)
■
24-hour, toll-free Fax Retrieval System (
1-800-526-4345
)
■
To download the latest printer driver using your modem, 24-hour Bulletin Board
Service (
1-757-420-2000
)
■
Within Canada, 24 hours a day, 7 days a week* (
1-800-263-1121
)
*Support program specifics subject to change without notice.
**Refer to individual product information for warranty details.