Canon MultiPASS C755 Service Manual - Page 71

M Ink Empty, Cause, Solution, Memory Full #037, No Answer #005, No Rx Paper #012, Not Available

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MultiPASS C755 Chapter 3: Maintenance & Service "M INK EMPTY" Cause: Solution: The Mazenta BJ tank in the Color or Photo BJ cartridge is empty. Replace the Mazenta BJ tank. "MEMORY FULL" (#037) Cause: The fax's memory is full because it has received too many documents. Solution: (1) Print out any documents which are stored in memory. Then start the operation again. (2) If the memory contains any facsimiles you don't need, delete them. (3) You cannot receive a fax was scanned with fine graphic images. Cause: The fax's memory is full because you tried to send too many pages at once. Solution: Divide the document and send each part separately. "NO ANSWER" (#005) Cause: The receiving fax machine does not answer. Solution: Make sure you dialed the correct number. Try again later. "NO RX PAPER" (#012) Cause: The receiving fax machine declares no paper in DIS, or its memory is full. Solution: Contact the other party, and ask them to put paper in their machine, or to clear their fax machine's memory. "NO TEL #" (#022) Cause: The button you pressed has no number registered for One-Touch Speed Dialing, Coded Speed Dialing, or Group Dialing. Solution: Print a list of registered numbers and make any corrections needed, then try again. "NOT AVAILABLE" Cause: One-touch or coded speed dial already registered. Solution: Check the contents of the one-touch or coded speed dialling registration, then try again. "PRINT W/ BC-34?" Cause: You disabled the PHOTO INK PRINT setting and the unit is confirming that it is all right to print a color document in memory with the installed Photo BJ cartridge. Solution: Press V to print the color document with the Photo BJ cartridge, or press # to cancel printing. Alternatively, enable the PHOTO INK PRINT setting. "PUT IN CARTRIDGE" Cause: The BJ cartridge is not set. Solution: Set the BJ cartridge. Cause: The BJ cartridge is set incorrectly. Solution: Set the BJ cartridge correctly. "START AGAIN" Cause: Solution: An error occurred on the phone line or in the system. Start the procedure again from the beginning. 3-20

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3-20
MultiPASS C755
Chapter 3: Maintenance & Service
"M INK EMPTY"
Cause:
The Mazenta BJ tank in the Color or Photo BJ cartridge is empty.
Solution:
Replace the Mazenta BJ tank.
"MEMORY FULL" (#037)
Cause:
The fax’s memory is full because it has received too many documents.
Solution:
(1) Print out any documents which are stored in memory. Then start
the operation again.
(2) If the memory contains any facsimiles you don’t need, delete them.
(3) You cannot receive a fax was scanned with fine graphic images.
Cause:
The fax’s memory is full because you tried to send too many pages at once.
Solution:
Divide the document and send each part separately.
"NO ANSWER" (#005)
Cause:
The receiving fax machine does not answer.
Solution:
Make sure you dialed the correct number. Try again later.
"NO RX PAPER" (#012)
Cause:
The receiving fax machine declares no paper in DIS, or its memory is full.
Solution:
Contact the other party, and ask them to put paper in their machine, or to clear their
fax machine's memory.
"NO TEL #" (#022)
Cause:
The button you pressed has no number registered for One-Touch Speed Dialing,
Coded Speed Dialing, or Group Dialing.
Solution:
Print a list of registered numbers and make any corrections needed, then try again.
"NOT AVAILABLE"
Cause:
One-touch or coded speed dial already registered.
Solution:
Check the contents of the one-touch or coded speed dialling registration, then try
again.
"PRINT W/ BC-34?"
Cause:
You disabled the PHOTO INK PRINT setting and the unit is confirming that it is
all right to print a color document in memory with the installed Photo BJ cartridge.
Solution:
Press
to print the color document with the Photo BJ cartridge, or press
#
to
cancel printing. Alternatively, enable the PHOTO INK PRINT setting.
"PUT IN CARTRIDGE"
Cause:
The BJ cartridge is not set.
Solution:
Set the BJ cartridge.
Cause:
The BJ cartridge is set incorrectly.
Solution:
Set the BJ cartridge correctly.
"START AGAIN"
Cause:
An error occurred on the phone line or in the system.
Solution:
Start the procedure again from the beginning.