Canon OPTURA XI DIGITAL VIDEO SOLUTION DISK Ver.8 Software Instruction Manual - Page 81

TWAIN Driver/WIA Driver Uninstallation

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Windows ? Windows 98: Cannot install the DVC Storage Driver correctly. E ➜ Does your computer have a built-in USB port and did it come with Windows 98 (First or Second Edition) preinstalled? ➜ Camcorder is not correctly connected to the computer. Read Connecting the Camcorder to a Computer ( 24) and check the connection. Ensure that you are using the correct cable and that its connectors are in good shape. ➜ Are you using the power adapter to power the camcorder? ➜ If the problem is not mentioned above, DVC Storage Driver may not have been recognized by Windows. Uninstall ( 77) and reinstall ( 19) the driver. TWAIN Driver/WIA Driver Uninstallation If you had problems uninstalling the driver, use the following procedures to remove it. Use the procedures below for the following circumstances too. ❍ If you do not find [Scanners and Cameras] in the [Control Panel] or [Printers and Other Hardware]. ❍ If [Canon Camera] or your camcorder model name does not appear in the [Scanners and Cameras Properties] or [Scanners and Cameras]. ❍ If you connected the camcorder to the computer via the USB cable before installing the Digital Video Software. Windows 98/Windows Me Leave the camcorder connected to the computer. 1. Click the Windows [Start] menu and select [Settings] and [Control Panel]. 2. Double-click the [System] icon. The [System Properties] dialog appears. 3. Click the [Device Manager] tab. 81

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Windows
81
E
?
Windows 98: Cannot install the DVC Storage Driver
correctly.
➜
Does your computer have a built-in USB port and did it come with
Windows 98 (First or Second Edition) preinstalled?
➜
Camcorder is not correctly connected to the computer.
Read
Connecting the Camcorder to a Computer
(
24) and check the
connection.
Ensure that you are using the correct cable and that its connectors are in
good shape.
➜
Are you using the power adapter to power the camcorder?
➜
If the problem is not mentioned above, DVC Storage Driver may not
have been recognized by Windows.
Uninstall (
77) and reinstall (
19) the driver.
TWAIN Driver/WIA Driver Uninstallation
If you had problems uninstalling the driver, use the following procedures to
remove it.
Use the procedures below for the following circumstances too.
❍
If you do not find [Scanners and Cameras] in the [Control Panel] or
[Printers and Other Hardware].
❍
If [Canon Camera] or your camcorder model name does not appear in
the [Scanners and Cameras Properties] or [Scanners and Cameras].
❍
If you connected the camcorder to the computer via the USB cable
before installing the Digital Video Software.
Leave the camcorder connected to the computer.
1.
Click the Windows [Start] menu and select [Settings] and
[Control Panel].
2.
Double-click the [System] icon.
The [System Properties] dialog appears.
3.
Click the [Device Manager] tab.
Windows 98/Windows Me