Canon PIXMA SELPHY ES2 SELPHY ES2 / ES20 Printer User Guide - Page 93
You Think There is a Problem, Printer and Power Source, Printing Problems
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You Think There is a Problem If the solutions below do not remedy your problem, contact the retail outlet or a Canon customer support center. Printer and Power Source Power will not turn on • Has the plug come out of the power outlet? (p. 22) • Is the connector of the compact power adapter securely connected to the printer's DC IN terminal? (p. 22) • Did you try pressing for a long time? (p. 26) Battery Pack • Is the battery sufficiently charged? (p. 74) • When installing it, did you press on the battery until it clicked into place? (p. 73) Printing Problems Cannot Print • Is the printer power turned on? (p. 26) • Is the printer connected to more than one device? Do not simultaneously connect to a camera, memory card or computer. • Is the cartridge loaded correctly? (p. 17) • Is the ink sheet slack? (p. 17) • Has the printer overheated? The printer will temporarily stop when it exceeds a certain temperature. This is not a malfunction. Wait until the temperature drops and the printer resumes. A message will appear on the computer display if you are connected to a computer when this happens, but you should wait until printing resumes without cancelling the print. Printing from Memory Cards • Is the memory card inserted all the way into the slot with the label facing upward? (p. 25, 26) • Do the images conform to the Design rule for Camera File system? (p. 24) • Some memory cards require a specific adapter. Have you inserted the memory card directly into the card slot without first inserting the card into the adapter? (p. 25) Printing from Cameras • Is the printer connected to the camera correctly? (p. 53) • Does the firmware of the Canon-brand camera support the printer? Troubleshooting 93