Canon PIXMA iX6820 Troubleshooting Guide - Page 35

Is the size of the print data extremely large? - driver for mac

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2. Select items as shown below. • In Windows 8, select Control Panel from the Settings charm on Desktop > Hardware and Sound > Devices and Printers. • In Windows 7, select Devices and Printers from the Start menu. • In Windows Vista, select the Start menu > Control Panel > Hardware and Sound > Printers. • In Windows XP, select the Start menu > Control Panel > Printers and Other Hardware > Printers and Faxes. 3. Open the properties of the printer driver for the printer. • In Windows 8 or Windows 7, right-click the "Canon XXX" icon (where "XXX" is your printer's name), then select Printer properties. • In Windows Vista or Windows XP, right-click the "Canon XXX" icon (where "XXX" is your printer's name), then select Properties. 4. Click the Ports tab to confirm the port settings. Make sure that a port named "USBnnn" (where "n" is a number) with "Canon XXX" appearing in the Printer column is selected for Print to the following port(s). Note • When the printer is used over LAN, the port name of the printer is displayed as "CNBJNP_xxxxxxxxxx". "xxxxxxxxxx" is the character string generated from the MAC address or a character string specified by the user when setting up the printer. • If the setting is incorrect: Reinstall the printer driver with the Setup CD-ROM or install it from our website. • Printing does not start even though the printer is connected to the computer using a USB cable and the port named "USBnnn" is selected: In Windows 8, select My Printer on the Start screen to start My Printer. If My Printer is not displayed on the Start screen, select the Search charm, then search for "My Printer". Set the correct printer port on Diagnose and Repair Printer. Follow the on-screen instructions to set the correct printer port, then select your printer's name. In Windows 7, Windows Vista, or Windows XP, click Start and select All programs, Canon Utilities, Canon My Printer, Canon My Printer, then select Diagnose and Repair Printer. Follow the onscreen instructions to set the correct printer port, then select your printer's name. If the problem is not resolved, reinstall the printer driver with the Setup CD-ROM or install it from our website. • Printing does not start even though the port named "CNBJNP_xxxxxxxxxx" is selected when the printer is used over LAN: Launch IJ Network Tool, and select "CNBJNP_xxxxxxxxxx" as you confirmed in step 4, then associate the port with the printer using Associate Port in the Settings menu. If the problem is not resolved, reinstall the printer driver with the Setup CD-ROM or install it from our website. Check7 Is the size of the print data extremely large? Click Print Options on the Page Setup sheet on the printer driver. Then, set Prevention of Print Data Loss in the displayed dialog to On. * When On is selected for Prevention of Print Data Loss, print quality may be reduced. 35

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2.
Select items as shown below.
•
In Windows 8, select
Control Panel
from the
Settings
charm on
Desktop
>
Hardware and Sound
>
Devices and Printers
.
•
In Windows 7, select
Devices and Printers
from the
Start
menu.
•
In Windows Vista, select the
Start
menu >
Control Panel
>
Hardware and Sound
>
Printers
.
•
In Windows XP, select the
Start
menu >
Control Panel
>
Printers and Other Hardware
>
Printers
and Faxes
.
3.
Open the properties of the printer driver for the printer.
•
In Windows 8 or Windows 7, right-click the "Canon XXX" icon (where "XXX" is your printer's name),
then select
Printer properties
.
•
In Windows Vista or Windows XP, right-click the "Canon XXX" icon (where "XXX" is your printer's
name), then select
Properties
.
4.
Click the
Ports
tab to confirm the port settings.
Make sure that a port named "USBnnn" (where "n" is a number) with "Canon XXX" appearing in the
Printer
column is selected for
Print to the following port(s)
.
Note
•
When the printer is used over LAN, the port name of the printer is displayed as
"CNBJNP_xxxxxxxxxx". "xxxxxxxxxx" is the character string generated from the MAC address or a
character string specified by the user when setting up the printer.
•
If the setting is incorrect:
Reinstall the printer driver with the Setup CD-ROM or install it from our website.
•
Printing does not start even though the printer is connected to the computer using a USB cable and the
port named "USBnnn" is selected:
In Windows 8, select
My Printer
on the
Start
screen to start
My Printer
. If
My Printer
is not displayed
on the
Start
screen, select the
Search
charm, then search for "
My Printer
".
Set the correct printer port on
Diagnose and Repair Printer
. Follow the on-screen instructions to set
the correct printer port, then select your printer's name.
In Windows 7, Windows Vista, or Windows XP, click
Start
and select
All programs
,
Canon Utilities
,
Canon My Printer
,
Canon My Printer
, then select
Diagnose and Repair Printer
. Follow the on-
screen instructions to set the correct printer port, then select your printer's name.
If the problem is not resolved, reinstall the printer driver with the Setup CD-ROM or install it from our
website.
•
Printing does not start even though the port named "CNBJNP_xxxxxxxxxx" is selected when the printer
is used over LAN:
Launch IJ Network Tool, and select "CNBJNP_xxxxxxxxxx" as you confirmed in step 4, then associate
the port with the printer using
Associate Port
in the
Settings
menu.
If the problem is not resolved, reinstall the printer driver with the Setup CD-ROM or install it from our
website.
Check7
Is the size of the print data extremely large?
Click
Print Options
on the
Page Setup
sheet on the printer driver. Then, set
Prevention of Print Data Loss
in
the displayed dialog to
On
.
* When
On
is selected for
Prevention of Print Data Loss
, print quality may be reduced.
35