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Canon PowerShot S10 User Guide for ZoomBrowser EX version 4.6 - Page 124

Troubleshooting 1/4

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Appendices Troubleshooting (1/4) This section explains how to troubleshoot problems. The event dialog box does not appear The dialog below fails to appear even though the camera is correctly connected to the computer via the interface cable and ready to transfer data... Or, a message, such as "No camera was found", appears when you attempt to download images from the camera... In either case, confirm the status of each of the following items in order. IMPORTANT • With some versions of Windows, this dialog may not appear the very first time the camera is connected to the computer after it is booted up. (It will display subsequently.) In that case, use either of the following procedures. • Start ZoomBrowser EX Double-click the [ZoomBrowser EX] icon on the desktop. • Connect the Camera Click the [Start] menu and select [Programs] or [All Programs], followed by [Canon Utilities], [CameraWindow] and [CameraWindow]. ■ Check your Computer Ensure that your computer meets the following requirements. ZoomBrowser EX will not operate on computers failing to meet these requirements. • Built-in USB ports on a computer pre-installed with Windows XP, Windows 2000, Windows Me, or Windows 98 (First or Second Edition). ■ Check the Connection between the Camera and Computer Confirm that the camera is correctly attached to the computer with an interface cable. For information on the connection, refer to the documentation that comes with the camera. 124 ZoomBrowser EX Software User Guide

Section	Page
Canon Utilities ZoomBrowser EX Software User Guide	1
Table of Contents	2
Chapter 1 Try It! ZoomBrowser EX	4
Starting ZoomBrowser EX	4
Starting Methods	4
Starting by Connecting the Camera to the Computer	5
Starting by Clicking an Icon or Menu	7
Downloading Images to a Computer	8
Using Computer Commands to Download Images	8
Using Camera Commands to Download Images	10
Printing Images	12
Supplementary Information	18
If You Have a Problem	18
Exiting ZoomBrowser EX	18
Chapter 2 What is ZoomBrowser EX?	19
What Can ZoomBrowser EX Do?	19
Connect the camera to your computer to:	19
Use the file management features to:	19
Use the My Camera Settings function to:	19
By using other programs:	20
Finding Images and Folders	21
Where Are Images Stored?	21
Folders in the Browsing Area and Folder Area	22
Folders within Folders	22
Main Window	23
Main Window Components	23
Switching to the Camera Window	23
Task Area and Task Buttons	24
Using the Task Windows	25
Function Buttons	26
Changing the Display	27
Camera Window	28
Camera Window Components	28
Task Area and Task Buttons	28
Function Buttons	29
Using the Right-Click in Operations	30
Chapter 3 Viewing Images	31
Selecting Folders - Folder Area	31
Selecting Folders	31
Collapsing and expanding a folder	31
Selecting Folders - Browsing Area	32
Selecting a Display Mode	32
Selecting Folders	34
Returning to a higher level in the folder hierarchy	35
In Zoom mode, you can do this	36
Opening Images	37
How to open an image	37
Opening multiple images	37
Closing an image	37
Zooming	38
How to select a zoom ratio	38
Scaling to the window size	38
Typing a zoom ratio	38
Editing Images	39
Edit Panel Features	39
Color, Brightness and Contrast	41
Undo, Redo	42
Save As	42
Overwriting the original image	42
Editing Images with Other Programs	43
How to edit an image with other programs	43
Chapter 4 Organizing Images	44
Creating Folders	44
Creating Folders	44
Selecting Images	45
Selecting a Single Image	45
Selecting Multiple Images	45
Selecting All the Images	45
Moving or Copying Images	46
Moving an image in the Browsing Area	46
Copying an image within the Browsing Area	47
Moving or Copying an Image from the Browsing Area to the Folder Area	48
Copying by Dragging a File Icon from a Windows Window	48
Additional ways of moving or copying images	49
Deleting Images	50
How to delete an image	50
Other ways of deleting images	51
Rotating Images	52
How to rotate an image	52
Other ways of rotating images	52
Renaming Images	53
Using the Rename Function	53
Using the Preview Mode	53
Sorting Images	54
Sorting Images	54
Searching Images	55
Searching Images	55
Adding Keywords to Images	57
Managing Keywords	57
Refreshing Folders	58
What Does It Mean to Refresh a Folder	58
Refreshing Folders	58
Deleting Folders	59
Deleting Folders	59
Alternative Method	59
Renaming Folders	60
Renaming Folders	60
Finding Folder Locations	61
Viewing Folder Properties	61
Alternative Method	61
Viewing Image Properties	62
Viewing Image Properties	62
Alternative Method	63
Chapter 5 Using the Camera Window	64
Opening the Camera Window	64
Connecting the Camera and Opening the Camera Window	64
Using the Task Buttons to Open the Camera Window	65
Downloading Images	66
Downloading Images	66
Specifying the Image File Destination	66
The Camera Window after Downloading	67
Alternative Method	67
Deleting Images in the Camera	69
How to delete an image in the camera	69
Other ways of deleting images	69
Rotating Images in the Camera	70
How to rotate an image	70
Other ways of rotating images	70
Adding Computer Images to the Camera	71
How to copy an image to the camera	71
Using the Task Buttons	73
Task Buttons	73
Download Destination Dialog	73
Selectable Tasks	74
Other Functions of the Camera Window	75
Chapter 6 Using Supplementary Features	76
Sending Images by E-mail	76
How to send an image by e-mail	76
Adding Computer Images to the Camera	78
Adding Images to the Camera	78
Exporting Images	80
Export Formats	80
Exporting Images	80
Running a Slide Show	82
Setting and Starting a Slide Show	82
Adding Sounds to Images	84
How to add a sound to an image	84
How to play a sound added to an image	84
Checking and Changing Camera Settings	85
Checking and Changing Camera Settings	85
Saving the “My Camera Settings” to the Camera	86
What are the My Camera Settings?	86
Displaying the My Camera Settings	86
Saving the My Camera settings to the camera	87
Adding New Files to the My Camera Settings	89
Create the new files before adding them	90
Saving the Settings to the Computer	92
Creating a My Camera Sound	93
Creating a My Camera Sound	93
Recording and Editing Sounds	93
Saving a Sound	94
Playing Movies	95
Editing Movies	96
Procedures for Editing Movies	96
Features of the Storyboard Area	97
Features of the Arrange Window	98
Features of the Apply Effect Window	98
Features of the Set Audio Window	99
Features of the Save Window	99
Exporting Movies	100
Procedures for Exporting Movies	100
Features of the Select the Save Format Window	100
Features of the Set the Save Format Window	101
Features of the Specify Name of File to be Saved Window	101
Converting RAW Images	102
Converting RAW Images	102
Features of the Image Quality Adjustment Window	105
Registering Custom Color Schemes (My Color)	106
Operating the Camera Shutter from the Computer	107
Remote Shooting Procedures	107
Features of the RemoteCapture Task Window	108
Other Remote Shooting Features	109
Remote Shooting Default Settings	110
Stitching Panoramic Images - PhotoStitch	111
Opening PhotoStitch	111
Saving Images to CD-R/RW Disks (Windows XP Only)	112
Saving Images to CD-R/RW Disks	112
Appendices	113
Supported File Formats	113
Readable files	113
Auto-Download Settings	114
Customizing Preferences	117
Opening the Preferences dialog box	117
General Tab	117
Image Editor tab	118
Selection Tab	118
Rotate Tab	119
Customizing Menus	120
Setting up Slide Shows on the Camera	121
How to set up a slide show	121
Print Settings	122
How to make DPOF print settings	122
Standard printing	123
Index printing	123
Troubleshooting	124
The event dialog box does not appear	124
If You Were Using ZoomBrowser EX Version 2 or 3	125