Canon PowerShot SD4000 IS PowerShot SD4000 IS / IXUS 300 HS Camera User Guide - Page 159

Shooting movies, Playback, Computer, Eye-Fi Card

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Troubleshooting Shooting movies Correct shooting time does not display, or stops. • Format the memory card in the camera, or use a memory card capable of recording at high speeds. Even when the shooting time does not display properly, the recorded video will be the length that it was actually shot (pp. 30, 102). appeared on the screen and shooting ended automatically. The camera's internal memory was insufficient. Try one of the following: • Perform a low-level format of the memory card in the camera (p. 51). • Change the image quality setting (p. 102). • Use a memory card capable of recording at high speeds (p. 102). Zoom does not operate (p. 101). Subject appears distorted. • The subject may appear distorted if it passes quickly in front of the camera while shooting. This is not a malfunction. Playback Cannot play back images or movies. • If the file name or folder structure is changed on a computer, you may not be able to play back images or movies. Refer to the Software Guide for information regarding folder structure or file names. Playback stops, or audio cuts out. • Use a memory card that has been formatted on this camera (pp. 22, 51). • If you copy a movie to a memory card that reads slowly, playback may interrupt momentarily. • Depending on its capabilities, when playing movies, the computer may drop frames or the audio may cut out. Computer Cannot transfer images to a computer. It may be possible to solve the problem when the camera is connected to the computer via cable by reducing the transfer speed. • Press and hold down the n button, then press and hold the o and m buttons simultaneously. Choose [B] when it appears on the screen, then press the m button. Eye-Fi Card Cannot send images (p. 155). 159

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Troubleshooting
159
Shooting movies
Correct shooting time does not display, or stops.
•
Format the memory card in the camera, or use a memory card capable of recording at
high speeds. Even when the shooting time does not display properly, the recorded
video will be the length that it was actually shot (pp. 30, 102).
appeared on the screen and shooting ended automatically.
The camera’s internal memory was insufficient. Try one of the following:
•
Perform a low-level format of the memory card in the camera (p. 51).
•
Change the image quality setting (p. 102).
•
Use a memory card capable of recording at high speeds (p. 102).
Zoom does not operate (p. 101).
Subject appears distorted.
•
The subject may appear distorted if it passes quickly in front of the camera while
shooting. This is not a malfunction.
Playback
Cannot play back images or movies.
•
If the file name or folder structure is changed on a computer, you may not be able to
play back images or movies. Refer to the
Software Guide
for information regarding
folder structure or file names.
Playback stops, or audio cuts out.
•
Use a memory card that has been formatted on this camera (pp. 22, 51).
•
If you copy a movie to a memory card that reads slowly, playback may interrupt momentarily.
•
Depending on its capabilities, when playing movies, the computer may drop frames or
the audio may cut out.
Computer
Cannot transfer images to a computer.
It may be possible to solve the problem when the camera is connected to the computer
via cable by reducing the transfer speed.
•
Press and hold down the
n
button, then press and hold the
o
and
m
buttons
simultaneously. Choose [B] when it appears on the screen, then press the
m
button.
Eye-Fi Card
Cannot send images (p. 155).