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Canon S520 S520 User's Guide - Page 138

Printing Stops Before It Is Completed, Check the status of the POWER lamp., Halt the print job - will not print black

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Troubleshooting Printing Stops Before It Is Completed ■ Check the status of the POWER lamp. When the POWER lamp is flashing green, the printer is processing data. Printing a large amount of data such as a photo or graphics takes time for the computer to process the data, during which the printer may appear to not be functioning. In addition, when continuously printing material that uses a large amount of black ink on plain paper, the printer will sometimes pause. In either case, wait until the processing is completed. ■ Halt the print job, then turn the printer off for at least 15 minutes to cool the printhead. The printhead can overheat when continuously printing for long time. To protect the printhead, the printer will sometimes pause automatically at a line break before resuming. In this event, interrupt the print job at a convenient time and turn the printer off for at least 15 minutes. Furthermore, when continuously printing graphics or photos with intense colors, printing may stop to protect the printhead. In this case, printing will not resume. Turn the printer off and wait at least 15 minutes before turning the printer back on and reprinting the job. Caution ➤ Inside the printer, the area around the printhead can become extremely hot. Do not touch the printhead or nearby components. Printer Does Not Start or Stops During Print Jobs 137

Section	Page
Introduction	5
How to Use This Manual	6
Safety Precautions	8
Printer Parts and Their Functions	13
Front View	14
Rear View	15
Inside the Printer	16
Operation Panel	17
Printer Driver Functions (Windows)	18
Opening the Printer Properties Dialog Box	19
Printer Properties Dialog Box Description	21
Main Tab	22
Page Setup Tab	24
Stamp/Background Tab (Not Available in Windows NT 4.0)	27
Effects Tab	29
Profiles Tab	31
Maintenance Tab	33
BJ Status Monitor Functions	35
Canceling a Print Job	38
Uninstalling Printer Drivers	39
Printer Driver Functions (Macintosh)	40
Description of Print Settings	41
Page Setup Dialog Box	42
Printer Utility Dialog Box	44
Print Dialog Box	46
Detailed Setting Dialog Box	48
Options Dialog Box	54
Register Settings Dialog Box	56
BJ Print Monitor	57
Canceling a Print Job	59
Using the Printer with a Network	60
Uninstalling Printer Drivers	64
Routine Maintenance	65
When to Replace Ink Tank and Maintain Printhead	66
Replacing an Ink Tank	67
Printing the Nozzle Check Pattern	72
Printhead Cleaning	76
Printhead Deep Cleaning	79
Cleaning the Printer	81
Transporting the Printer	83
Printing Media	87
Compatible Media Types	88
Envelopes	90
High Resolution Paper HR-101N	94
Glossy Photo Paper GP-301/GP-301N	96
High Gloss Photo Film HG-201	98
Glossy Photo Cards FM-101	100
Photo Paper Pro PR-101	102
Photo Paper Pro PC-101S	105
Transparencies CF-102	107
T-Shirt Transfers TR-201	109
Banner Paper	111
Troubleshooting	114
Cannot Install the Printer Driver	115
Print Quality is Poor or Contains Errors	117
Cannot Print to End of Job	118
Colors are Unclear	119
Meaningless Characters or Symbols are Printed	120
Printing is Blurred/Colors are Wrong	121
Straight Lines are Misaligned	122
Printed Paper Curls or Ink Blots	125
Back of Paper is Smudged	127
Printed Surface is Scratched	129
White Streaks	132
Colors are Uneven or Streaked	133
Printer Does Not Start or Stops During Print Jobs	135
Printing Does Not Start	136
Printing Stops Before It Is Completed	138
Printer Moves But Does Not Print	139
Printhead Holder Does Not Move to the Center	140
Paper Does Not Feed Properly or Paper Jams	141
Paper Does Not Feed Properly	142
Paper Jams	143
The POWER Lamp Flashes Orange	144
An Error Message is Displayed on the Screen	147
Error Writing to LPT1 or USBxxx	148
Application Error or General Protection Fault	153
Other Error Messages	155
Other Error Messages	157
Problems Unique to Windows	158
The BJ Status Monitor is Not Displayed	159
Cannot Print in Background (Windows 95/Windows 98/ Windows Me only)	160
Cannot Print Normally	161
Problems Unique to the Macintosh	163
Jagged Text/Graphics or Banded Gradations	164
Cannot Print in Background	165
Appendix	166
For Faster Printing	167
Specifications	170

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Printer Does Not Start or Stops During Print Jobs

137

Troubleshooting

Printing Stops Before It Is Completed

■

Check the status of the POWER lamp.

When the POWER lamp is flashing green, the printer is processing data. Printing a large

amount of data such as a photo or graphics takes time for the computer to process the

data, during which the printer may appear to not be functioning.

In addition, when continuously printing material that uses a large amount of black ink on

plain paper, the printer will sometimes pause. In either case, wait until the processing is

completed.

■

Halt the print job, then turn the printer off for at least 15 minutes to cool the

printhead.

The printhead can overheat when continuously printing for long time. To protect the

printhead, the printer will sometimes pause automatically at a line break before

resuming. In this event, interrupt the print job at a convenient time and turn the printer off

for at least 15 minutes.

Furthermore, when continuously printing graphics or photos with intense colors, printing

may stop to protect the printhead. In this case, printing will not resume. Turn the printer

off and wait at least 15 minutes before turning the printer back on and reprinting the job.

Caution

Inside the printer, the area around the printhead can become extremely

hot. Do not touch the printhead or nearby components.