Canon SELPHY Square QX10 Getting Starte - Page 108

Troubleshooting If you think the printer may have malfunctioned, first refer to the examples below and check the printer. If the status does not improve even after checking the relevant items, contact a Customer Support Help Desk. Power The power does not turn on. • Check the battery level. • If the battery does not charge, press the Forced shutdown switch (=4) with a thin rod and then charge the battery again. Charging The battery cannot be charged. • The battery cannot be charged during printing. Charge the battery in the Standing by to print status or the Power off status. • Use the specified battery charger. • If the battery does not charge, press the Forced shutdown switch (=4) with a thin rod and then charge the battery again. The battery runs down quickly. • Battery performance will decrease at low temperatures. • Battery consumption may increase depending on the printing settings. • Battery power is consumed in the Standing by to print status. To increase the number of sheets that can be printed with a single charge, it is recommended to turn off the power each time printing is finished. • The app indicates the approximate battery level, and the battery may run down quickly depending on the printing conditions. It is recommended to charge the battery soon after use. 12