Canon imageFORMULA DR-5080C High Speed Color Quick Reference Guide - Page 11

3 T R O U B L E S H O O T I N G ERROR CODES Error codes appear on the operation panel's counter display when a scanner malfunction occurs. Error Code d01, d02, d03 Cause and Solution Two or more document pages were scanned. Press the Stop key to reset the counter display. Check the document with the scanned image, and scan the document again. • Feeding a stack of mixed size or thickness with double feed detection ON will cause this error message to appear, regardless of whether a double feed has actually occurred. Set double feed detection OFF when working with these types of stacks. P00, P01, P02, P03, P04, P06, P08, P10, P20 Scanned paper jam. Remove the jammed paper and scan the document again. • If this error continues to occur, use the fixed thickness mode or the paper feed adjustment lever to establish the appropriate setting. P80 Paper feed error. Open and close the upper unit. • If this error continues to occur, use the fixed thickness mode or the paper feed adjustment lever to establish the appropriate setting. J18 Skew error occurs even though paper is not being fed at an angle. The scanner erroneously judges that a skew is occurring. Remove the jammed paper and scan the document again. • This error occurs when the area 5 mm (0.2 in.) from the top edge of the original contains text or pictures, when the original has a dark background, or when the edges of the original are damaged. If this error occurs, turn skew detection OFF and scan the document again. Or, make a copy of the document on different paper, provide a wider margin around the document (or lighten the background), and scan the document again. A complete list of error codes and solutions to other types of scanner trouble can be found in Chapter 4 of the Instructions manual ("Troubleshooting"). 10