Canon imageFORMULA DR-M160 DR-M160 User Manual - Page 73
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Problem 6 Solutions Problem 7 Solutions Problem 8 Solutions Pages are missing. When the scanner driver's [Scanning Side] setting is [Skip Blank Page], documents with very little black may be unintentionally skipped. Click the [Setting] button and decrease the [Set the likelihood of skipping blank page] value, or select another scan mode setting such as [Simplex] or [Duplex]. If pages are skipped due to the document double feeding, see "Problem 7 Documents jam (or double-feed)". Documents jam (or double-feed). (1) If the roller has been installed correctly, clean it if necessary. (2) Proper scanning may not be possible when document pages stick together due to static electricity. Fan the documents before you load them. (3) Set the scanner to Bypass mode, and manually feed the scanner one page at a time. Scanned images are saved in TIFF instead of JPEG format. When documents are scanned with CapturePerfect while [Color Mode] is set to [Detect automatically] in the scanner driver, documents detected as black and white are automatically saved in TIFF format, even if the file type is specified as JPEG format. This occurs because JPEG format does not support black and white binary format images. If you want to save all images in JPEG format, change the scanning [Color Mode] to either [24bit Color] or [256-level Gray]. Problem 9 Each scanned image of a multi-page document is saved as a separate document. Solutions • With CaptureOnTouch, you can scan multiple pages into one image file when TIFF or PDF file format is selected. To do this, select [File type], click the button, and select [Save all pages as one file] in the displayed dialog box. • When you select [Scan Batch to File] from the [Scan] menu in CapturePerfect, a dialog box appears with a pull-down menu at the bottom that allows you to select [Single Page], [Multi Page (All Pages)], or [Multi Page (Specified Pages)]. If you select [Single Page], each page of a multi-page document is saved as a separate image file. To save multiple pages to a single image file, select [Multi Page (All Pages)] or [Multi Page (Specified Pages)]. Problem 10 All of the placed documents have been scanned, but the scanned image does not appear on the application. Solutions When [Panel-Feeding] or [Automatic Feeding] is selected as the feeding method on the scanner driver's setting screen, a scanning operation will not continue after all of the documents are fed, as the scanner awaits additional documents to be fed. You can finish the operation and send the scanned images to the application by pressing the Stop button on the operating panel. Problem 11 Scanned images of multiple pages cannot be saved in a single JPEG or BMP (PICT) file. Solutions Multiple scanned images cannot be saved in a single JPEG or BMP (PICT) file. Save the images in either multi-page TIFF or PDF format. 73
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