Canon imagePROGRAF W7200 Network Guide - Page 62

When You Cannot Use GARO Device Setup Utility

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When You Cannot Use GARO Device Setup Utility This section describes how to solve problems with the GARO Device Setup Utility. GARO Device Setup Utility does not recognize printer Problem 1: The printer is not switched on. Solution: Check the printer power cord connection and the connection to the power source, then press the POWER button on the printer. Problem 2: The printer LAN port and cable are not connected correctly. Solution: Confirm that the connection of the cable that connects the printer to the network is secure, then press the POWER button to cycle the printer off and on again. (Æ Setup Guide). Problem 3: The printer cannot recognize automatically the LAN communication method. Solution: Set the DIP SW on the back of the printer to the correct position for the LAN in use. (Æ Setup Guide) Problem 4: The computer and printer are not in the same subnet. Solution: Install the GARO Device Setup Utility on the computer in the same subnet as the printer, then perform the network settings. For details about the computer network settings, contact your system administrator. 5-2 Troubleshooting

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Troubleshooting
5-2
When You Cannot Use GARO Device Setup Utility
This section describes how to solve problems with the GARO Device Setup
Utility.
GARO Device Setup Utility does not recognize printer
Problem 1:
The printer is not switched on.
Solution:
Check the printer power cord connection and the connection to the power
source, then press the POWER button on the printer.
Problem 2:
The printer LAN port and cable are not connected correctly.
Solution:
Confirm that the connection of the cable that connects the printer to the
network is secure, then press the POWER button to cycle the printer off
and on again. (
Æ
Setup Guide).
Problem 3:
The printer cannot recognize automatically the LAN communication
method.
Solution:
Set the DIP SW on the back of the printer to the correct position for the
LAN in use. (
Æ
Setup Guide)
Problem 4:
The computer and printer are not in the same subnet.
Solution:
Install the GARO Device Setup Utility on the computer in the same subnet
as the printer, then perform the network settings. For details about the
computer network settings, contact your system administrator.