Canon imagePROGRAF W7200 Network Guide - Page 63

When You Cannot Print, Normally, LPR with Windows NT: Microsoft TCP/IP printing sends

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When You Cannot Print This section describes how to solve printing problems. Cannot print for a TCP/IP network. Problem 1: The LAN port and network cable are not connected correctly. Solution: Make sure that the correct type of cable is used to connect the printer to the network. Cycle the printer off and on then try again. (Æ Setup Guide) Problem 2: The printer cannot recognize automatically the LAN communication method. Solution: Set the DIP SW on the back of the printer to the correct position for the LAN in use. (Æ Setup Guide) Problem 3: The TCP/IP network is not set correctly. Solution: Confirm that the Frame Type and IP Address settings are correct. Problem 4: The computer settings on the computer used for printing are not set correctly. Solution: Check the following points: • Make sure that the correct printer driver has been installed. In order to perform print jobs with Windows, the correct printer driver and the LPR port must be installed for each operating system. (Æ Setup Guide) • Make sure that correct printer port (print output destination) has been selected for the printer to be used for printing. In the Control Panel open the Printer folder and then check the output destination. • If you are using Windows XP or Windows 2000, click the Configure Port button on the Port sheet of the Printer Properties then confirm that LPR protocol is selected. This printer does not support the RAW protocol. Problem 5: The print file name is too long. Solution: Normally, LPR (with Windows NT: Microsoft TCP/IP printing) sends a job file name, created from the name of the application software used for printing or the name of printed file. However, if the length of this job name exceeds 255 bytes, the job cannot be sent normally. To correct this, shorten the file name of the file selected for printing. When You Cannot Print 5-3

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When You Cannot Print
5-3
When You Cannot Print
This section describes how to solve printing problems.
Cannot print for a TCP/IP network.
Problem 1:
The LAN port and network cable are not connected correctly.
Solution:
Make sure that the correct type of cable is used to connect the printer to the
network. Cycle the printer off and on then try again. (
Æ
Setup Guide)
Problem 2:
The printer cannot recognize automatically the LAN communication
method.
Solution:
Set the DIP SW on the back of the printer to the correct position for the
LAN in use. (
Æ
Setup Guide)
Problem 3:
The TCP/IP network is not set correctly.
Solution:
Confirm that the Frame Type and IP Address settings are correct.
Problem 4:
The computer settings on the computer used for printing are not set
correctly.
Solution:
Check the following points:
•
Make sure that the correct printer driver has been installed. In order to
perform print jobs with Windows, the correct printer driver and the LPR
port must be installed for each operating system. (
Æ
Setup Guide)
•
Make sure that correct printer port (print output destination) has been
selected for the printer to be used for printing. In the Control Panel open
the Printer folder and then check the output destination.
•
If you are using Windows XP or Windows 2000, click the Configure
Port button on the Port sheet of the Printer Properties then confirm that
LPR protocol is selected. This printer does not support the RAW
protocol.
Problem 5:
The print file name is too long.
Solution:
Normally, LPR (with Windows NT: Microsoft TCP/IP printing) sends a
job file name, created from the name of the application software used for
printing or the name of printed file. However, if the length of this job name
exceeds 255 bytes, the job cannot be sent normally. To correct this, shorten
the file name of the file selected for printing.