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Canon imagePROGRAF iPF6400SE User Guide - Page 12

Error Message, Problems with the printing quality, Cannot print over a network, Installation problems

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Troubleshooting Problems with the printing quality 621 Printing is faint ...621 Paper rubs against the printhead ...622 The edges of the paper are dirty ...623 The surface of the paper is dirty ...623 The back side of the paper is dirty ...623 Immediately after borderless printing, the trailing edge margin is soiled during regular printing 624 Printed colors are inaccurate ...624 Banding in different colors occurs ...624 Colors in printed images are uneven ...625 Image edges are blurred or white banding occurs 626 Setting the Blue Switch on the Platen ...626 The contrast becomes uneven during printing ...629 The length of printed images is inaccurate in the feeding direction 629 Images are printed crooked ...629 Documents are printed in monochrome ...629 Line thickness is not uniform ...629 Lines or colors are misaligned ...630 Borders appear in borderless printing ...630 Cannot print over a network 631 Cannot connect the printer to the network ...631 Cannot print over a TCP/IP network ...631 Cannot print over a NetWare network ...631 Cannot print over AppleTalk or Bonjour networks 632 Installation problems 633 Removing Installed Printer Drivers ...633 Other problems 634 The printer does not go on ...634 If the Printer Makes a Strange Sound ...634 Messages advising to check the maintenance cartridge are not cleared 634 The printer consumes a lot of ink ...634 Ink Level Detection ...635 Error Message Error Message 639 Error Messages 640 Messages regarding paper 642 Paper mismatch ...642 MediaType Mismatch ...642 The paper is too small...643 The paper is too small...643 PaprWidth Mismatch ...644 Paper size not detected...644 Insufficient paper for job ...644 This paper cannot be used...645 Roll printing is selected...645 Roll printing is selected, but manual paper is loaded 645 The roll is empty...645 12 Roll feed unit error...646 No Roll Unit...646 Manual printing is selected...646 Manual printing is selected, but a roll is loaded...646 Paper jam...646 Paper loaded askew...646

Section	Page
Cover	1
Contents	2
Basic Printing Workflow	15
Printing procedure	16
Printing Options Using Rolls and Sheets	16
Turning the Printer On and Off	17
Loading and Printing on Rolls	18
Loading and Printing on Sheets	21
Printing in Windows	22
Printing from Mac OS	23
Canceling print jobs	25
Canceling Print Jobs from the Control Panel	25
Canceling Print Jobs from Windows	26
Canceling Print Jobs from Mac OS	26
Pausing Printing	29
Pausing Printing	29
Enhanced Printing Options	31
Choosing Paper for Printing	32
Choosing a Paper for Printing	32
Specifying Paper in the Printer Driver	32
Printing Photos and Office Documents	33
Printing Photos and Images	33
Printing Photos and Images (Windows)	33
Printing Photos and Images (Mac OS)	35
Using PosterArtist to Compose Originals	37
Adjusting Images	40
Adjusting the Color in the Printer Driver	40
Fine-Tuning Colors of Photos and Images (Windows)	41
Fine-Tuning Colors of Photos and Images (Mac OS)	44
Giving Priority to Particular Graphic Elements and Colors for Printing	47
Choosing the Document Type and Printing Conditions (Windows)	49
Choosing the Document Type and Printing Conditions (Mac OS)	51
Printing enlargements or reductions	54
Resizing Originals to Match the Paper Size	54
Resizing Originals to Match the Paper Size (Windows)	54
Resizing Originals to Fit the Roll Width	56
Resizing Originals to Fit the Roll Width (Windows)	56
Resizing Originals to Fit the Roll Width (Mac OS)	58
Resizing Originals by Entering a Scaling Value	60
Resizing Originals by Entering a Scaling Value (Windows)	61
Resizing Originals by Entering a Scaling Value (Mac OS)	63
Printing at full size	66
Printing on Oversize Paper	66
Printing at Full Size (Windows)	67
Printing at Full Size (Mac OS)	68
Borderless Printing at Actual Size	70
Borderless Printing at Actual Size (Windows)	72
Borderless Printing at Actual Size (Mac OS)	74
Borderless Printing	77
Borderless Printing on Paper of Equivalent Size	77
Borderless Printing by Resizing Originals to Match the Paper Size (Windows)	78
Borderless Printing by Resizing Originals to Fit the Roll Width	81
Borderless Printing by Resizing Originals to Fit the Roll Width (Windows)	82
Borderless Printing by Resizing Originals to Fit the Roll Width (Mac OS)	84
Printing banners or at other non-standard sizes	88
Printing Vertical or Horizontal Banners (Large-Format Printing)	88
Printing Vertical or Horizontal Banners (Large-Format Printing; Windows)	89
Printing Vertical or Horizontal Banners (Large-Format Printing; Mac OS)	93
Printing on Non-Standard Paper Sizes	96
Printing on Non-Standard Paper Sizes (Windows)	96
Printing on Non-Standard Paper Sizes (Mac OS)	99
Tiling and multiple pages per sheet	102
Printing Multiple Originals Next to Each Other	102
Printing Multiple Originals Next to Each Other (Windows)	103
Printing Multiple Originals Next to Each Other (Mac OS)	105
Printing Multiple Pages Continuously	106
Printing Multiple Pages Continuously (Windows)	106
Printing Multiple Pages Continuously (Mac OS)	108
Printing Multiple Pages Per Sheet	110
Printing Multiple Pages Per Sheet (Windows)	110
Printing Multiple Pages Per Sheet (Mac OS)	112
Printing Posters in Sections	115
Printing Large Posters (Windows)	115
Centering originals	118
Printing Originals Centered on Rolls	118
Printing Originals Centered on Rolls (Windows)	118
Printing Originals Centered on Rolls (Mac OS)	120
Printing Originals Centered on Sheets	122
Printing Originals Centered on Sheets (Windows)	122
Printing Originals Centered on Sheets (Mac OS)	124
Conserving roll paper	127
Conserving Roll Paper by Rotating Originals 90 Degrees	127
Conserving Roll Paper by Rotating Originals 90 Degrees (Windows)	127
Conserving Roll Paper by Rotating Originals 90 Degrees (Mac OS)	129
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins	131
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Windows)	132
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Mac OS)	133
Checking Images Before Printing	136
Checking the Layout in a Preview Before Printing	136
Other useful settings	137
Printing With Watermarks	137
Printing with Watermarks—COPY, FILE COPY, and so on (Windows)	138
Making the Original Orientation Match the Paper Orientation	140
Making the Original Orientation Match the Paper Orientation (Windows)	140
Making the Original Orientation Match the Paper Orientation (Mac OS)	142
Using Favorites	144
Cutting Roll Paper After Printing	144
Cutting Roll Paper After Printing (Windows)	145
Cutting Roll Paper After Printing (Mac OS)	146
Windows Software	149
Printer Driver	150
Printer Driver Settings	150
Specifying Paper in the Printer Driver	152
Confirming Print Settings	154
Checking the Layout in a Preview Before Printing	154
Using Favorites	156
Accessing the Printer Driver Dialog Box from Applications	157
Accessing the Printer Driver Dialog Box from the Operating System Menu	159
Main Sheet	160
Paper Information on Printer Dialog Box	163
Paper Detailed Settings Dialog Box	163
View Settings Dialog Box for the Printing Application	165
Color Adjustment Sheet: Color	166
Object Adjustment Dialog box: Color	167
Matching Sheet	167
Color Adjustment Sheet: Monochrome	169
Object Adjustment Dialog box: Monochrome	170
Page Setup Sheet	171
Paper Size Options Dialog Box	173
Layout Sheet	174
Page Options Dialog Box	176
Special Settings Dialog Box	177
Favorites Sheet	178
Utility Sheet	179
Support Sheet	180
Settings Summaries Dialog Box	181
Device Settings Sheet	181
Preview	182
The Features of Preview	182
Starting Preview	182
Preview Main Window	184
Dialog Area	186
Enlarge/Reduce the screen display	187
Moving a Page	187
Using the ruler	187
Priority setting for rotating 90 degrees	188
Printing with Selecting the Layout	189
Print on the Center	191
Not Print Spaces at the Top/Bottom	192
Free Layout	193
The Features of Free Layout	193
Starting Free Layout	194
Free Layout Main Window	195
Detailed Settings	196
Preferences Dialog Box	197
Page Options Dialog Box	198
Zoom Dialog Box	199
Format Dialog Box	199
Laying out a Multiple-File Document on One Page	201
Laying out a Document Created with Multiple Application Programs on One Page	203
Selecting an Object	206
Changing the Object Size	206
Moving an Object	207
Rotating an Object	207
Laying out Objects Automatically	208
Aligning Objects	208
Changing the Object Overlapping Order	210
Pasting a Copied or Cut Object	211
Folded Duplex Window	212
Finished Size Settings Dialog Box	213
Binding Settings Dialog Box	214
Prints using Folded Duplex	215
Color imageRUNNER Enlargement Copy	216
The Features of Color imageRUNNER Enlargement Copy	216
Starting Color imageRUNNER Enlargement Copy	216
Color imageRUNNER Enlargement Copy Dialog Box	217
Hot Folder	218
Creating a New Hot Folder	219
Specifying an Existing Shared Folder as a Hot Folder	222
Setting the Print Parameters	225
Printing Enlargements of Scanned Originals from a Color imageRUNNER	225
Print Plug-In for Office	227
Print Plug-In for Officefeatures	227
Steps to install	228
Steps to uninstall	230
When Print Plug-In for Office is not displayed	231
To start from Microsoft Word	234
Print Matching Roll Width(Word)	236
Borderless Printing(Word)	238
Multi-Page Printing(Word)	240
Register the settings (Word)	242
Print Using Registered Settings(Word)	243
Portrait Orientation/Landscape Orientation(Word)	245
To start from Microsoft PowerPoint	246
Print Matching Roll Width(PowerPoint)	248
Borderless Printing(PowerPoint)	250
Multi-Page Printing(PowerPoint)	253
Register the settings (PowerPoint)	254
Print Using Registered Settings(PowerPoint)	255
Portrait Orientation/Landscape Orientation(PowerPoint)	257
To start from Microsoft Excel	258
Print Entire Sheet(Excel)	260
Print Selected Area(Excel)	262
Configuring Binding (Excel)	265
Configuring Special Settings	266
Mac OS Software	267
Printer Driver	268
Printer Driver Settings	268
Specifying Paper in the Printer Driver	269
Confirming Print Settings	271
Checking the Layout in a Preview Before Printing	271
Using Favorites	272
Accessing the Printer Driver Dialog Box from Applications	273
Main Pane	273
Paper Detailed Settings Dialog Box	277
View set. Dialog Box for the Printing Application	279
Matching pane	279
Color Settings Pane: Color	282
Object Adjustment dialog box: Color	283
Color Settings Pane: Monochrome	283
Object Adjustment dialog box: Monochrome	284
Page Setup Pane	285
Preview	287
The Features of Preview	287
Starting Preview	287
Preview Main Window	289
Paper Settings Panel	291
Easy Settings	293
Advanced Settings	294
Output Settings Panel	295
Color Settings Panel	297
Color Adjustment	298
Matching	300
Driver Matching Mode	302
ICC Matching Mode	303
ColorSync	304
Preferences Dialog Box	304
Zoom Dialog Box	304
Go to Page Dialog Box	305
Print with No Borders	305
Print on the Center	306
Not Print Spaces at the Top/Bottom	306
Print Page Rotated 90 Degrees	307
Display with Fitting to the Width of the Paper	307
Display with All	308
Display with Actual Size	308
Moving a Page	309
Free Layout	310
The Features of Free Layout	310
Starting Free Layout	310
Free Layout Main Window	312
Paper Settings Panel	314
Easy Settings	315
Advanced Settings	317
Color Settings Panel	318
Color Adjustment	319
Matching	321
Driver Matching Mode	323
ICC Matching Mode	324
ColorSync	325
Preferences Dialog Box	325
Page Setup Dialog Box	326
Zoom Dialog Box	327
Format Dialog Box	328
Laying out a Multiple-File Document on One Page	328
Laying out a Document Created with Multiple Application Programs on One Page	329
Selecting an Object	329
Changing the Object Size	330
Moving an Object	330
Rotating an Object	331
Laying out Objects Automatically	331
Aligning Objects	331
Changing the Object Overlapping Order	333
Pasting a Copied or Cut Object	334
Color imageRUNNER Enlargement Copy	335
The Features of Color imageRUNNER Enlargement Copy	335
Starting Color imageRUNNER Enlargement Copy	335
Color imageRUNNER Enlargement Copy Dialog Box	336
Hot Folder	336
Creating a New Hot Folder	337
Editing a Hot Folder (Setting Print Conditions)	338
Deleting a Hot Folder	340
Setting the Print Parameters	341
Paper Settings Panel	341
Easy Settings	343
Advanced Settings	344
Output Settings Panel	345
Color Settings Panel	347
Driver Matching Mode	348
ICC Matching Mode	349
Printing Enlargements of Scanned Originals from a Color imageRUNNER	349
Handling and Use of Paper	351
Paper	352
Types of Paper	352
Paper Sizes	352
Using Paper Other Than Genuine Paper and feed confirmed Paper	354
Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings	355
Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type	356
Displaying the Paper Reference Guide	356
Updating paper information	359
Handling rolls	363
Loading Rolls on the Roll Holder	363
Loading Rolls in the Printer	365
Changing the Type of Paper	368
Specifying the Paper Length	369
Removing the Roll from the Printer	370
Removing Rolls From the Roll Holder	372
Feeding Roll Paper Manually	373
Keeping Track of the Amount of Roll Paper Left	373
Specifying the Ink Drying Time for Rolls	374
Specifying the Cutting Method for Rolls	376
Cutting the Leading Edge of Roll Paper Automatically	382
Reducing Dust from Cutting Rolls	384
Roll Holder Set	384
Removing the Roll Feed Unit	385
Installing the Roll Feed Unit	386
Handling sheets	388
Loading Sheets in the Feed Slot	388
Removing Sheets	390
Output Stacker	391
Output Stacker Precautions	391
Using the Output Stacker	391
Media Configuration Tool (Windows)	393
The Features of Media Configuration Tool	393
Installation Procedures	394
Starting Method	395
Media Configuration Tool Main Window	396
Editing Media Type Information for Genuine Paper and Feed Confirmed Paper	397
Adding Media Types	398
Changing Media Names	401
Deleting Media Types You Have Added	403
Switching Media Types Display Show/Hide	404
Changing the Display Order of Media Types	406
Using Paper Other than Genuine Paper and Feed Confirmed Paper	407
Compatible Paper	409
Add Custom Paper	410
Delete Custom Paper	416
Edit Custom Paper	416
Export Custom Media Information	417
Import Custom Media Information	418
Warnings	419
Checking the update	421
Media Configuration Tool (Mac OS)	422
The Features of Media Configuration Tool	422
Procedures for Installing	423
Starting Method	424
Media Configuration Tool Main Window	425
Editing Media Type Information for Genuine Paper and Feed Confirmed Paper	426
Adding Media Types	428
Changing Media Names	430
Deleting Media Types You Have Added	432
Switching Media Types Display Show/Hide	434
Changing the Display Order of Media Types	436
Using Paper Other than Genuine Paper and Feed Confirmed Paper	437
Compatible Paper	439
Add Custom Paper	440
Delete Custom Paper	446
Edit Custom Paper	447
Export Custom Media Information	447
Import Custom Media Information	448
Warnings	450
Checking the update	451
Control Panel	453
Operations and Display Screen	454
Control Panel	454
Control Panel Display	456
How to View Instructions with Navigate	461
Checking Instructions During Printer Operations	463
Printer Menu	465
Printer Menu Operations	465
Menu Operations	466
Menu Structure	469
Menu Settings	474
Status Print	482
Printing Interface Setting Reports	485
Printer Parts	489
Printer parts	490
Front	490
Back	491
Top Cover (Inside)	492
Paper Feed Slots	493
Inside the Roll Feed Unit Cover	493
Carriage	494
Ink Tank Cover (Inside)	494
Vents	496
Optional accessories	497
Stand	497
Stand Parts	498
Network Setting	499
Network Environment	500
Network Environment	500
Using RemoteUI	503
Using RemoteUI	503
Initial Settings	505
Configuring the IP Address on the Printer	505
Configuring the IP Address Using the Printer Control Panel	505
Configuring the IP Address Using ARP and PING Commands	506
Configuring TCP/IPv6 Network Settings	508
Configuring the Printer Driver Destination (Windows)	508
Configuring the Printer Driver Destination (Mac OS)	509
Configuring the Printer's TCP/IP Network Settings With RemoteUI	509
NetWare Settings	513
Configuring NetWare Network Settings	513
Specifying the Printer's Frame Type	513
Specifying NetWare Print Services	516
Configuring the Printer's NetWare Network Settings With RemoteUI	518
Mac OS Settings	521
Configuring the Destination in TCP/IP Networks	521
Configuring the Destination for Bonjour Network	521
Configuring the Destination for AppleTalk Networks	521
Configuring the Printer's AppleTalk Network Settings	523
Other Settings	524
Specifying Printer-Related Information	524
Configuring the Communication Mode Manually	525
Email Notification When Printing is Finished or Errors Occur	526
Initializing the Network Settings	526
Device Setup Utility (Windows)	527
imagePROGRAF Device Setup Utility	527
Installing imagePROGRAF Device Setup Utility	527
Configuring the IP Address Using imagePROGRAF Device Setup Utility	527
Print Job Management	531
Status Monitor (Windows)	532
The Features of imagePROGRAF Status Monitor	532
Job Management Using imagePROGRAF Status Monitor	533
Printmonitor (Mac OS)	534
The Features of imagePROGRAF Printmonitor	534
Job Management Using imagePROGRAF Printmonitor	535
Accounting (Windows)	536
Accounting Manager	536
Launching the Accounting Manager	536
Accounting Manager Main Window	537
Job List Area	539
Accounting Manager Basic Procedures	540
Configuring Unit Costs in Accounting Manager	541
Setting the Unit Cost for Ink	541
Setting the Unit Cost for Paper	542
Setting the Unit Cost for Items Other Than Ink and Paper	544
Configuring Units and Display Settings in Accounting Manager	545
Automatically Acquiring Print Job Logs at Regular Intervals	545
Canceling Regular Print Job Log Acquisition	546
Switching Between Displaying Jobs on Printer and Regularly Acquired Jobs	546
Exporting Print Job Data as a CSV File	546
Displaying Job Properties or Period Properties	547
Showing, Saving and Loading Selected Unit Cost Data	548
Showing the Total Amount of Ink and Paper Consumed	548
Adjustments for Better Print Quality	551
Adjusting the Printhead	552
Adjusting the Printhead	552
Automatic Adjustment to Straighten Lines and Colors	552
Manual Adjustment to Straighten Lines and Colors	554
Adjustment When Installing the Printhead	555
Troubleshooting Paper Abrasion and Blurry Images	556
Adjusting the feed amount	558
Adjusting the Feed Amount	558
Selecting a Feed Amount Adjustment Method	558
Automatic Banding Adjustment	559
Manual Banding Adjustment	560
Fine-Tuning the Paper Feed Amount	562
Adjusting Line Length	563
Adjusting Color on the Trailing Edge of Sheets	564
Adjusting the Vacuum Strength	565
Maintenance and Consumables	567
Ink Tanks	568
Ink Tanks	568
Replacing Ink Tanks	568
Checking Ink Tank Levels	574
When to Replace Ink Tanks	575
Printheads	576
Printhead	576
Checking for Nozzle Clogging	576
Cleaning the Printhead	577
Replacing the Printhead	578
Maintenance Cartridge	585
Maintenance Cartridge	585
Replacing the Maintenance Cartridge	585
Checking the Remaining Maintenance Cartridge Capacity	590
When to Replace the Maintenance Cartridge	590
Cleaning the Printer	592
Cleaning the Printer Exterior	592
Cleaning Inside the Top Cover	592
Cleaning the Paper Retainer	595
Other Maintenance	597
Carrying the Printer	597
Preparing to Transfer the Printer	600
Reinstalling the Printer	604
Updating the Firmware	607
Troubleshooting	609
Frequently Asked Questions	610
Frequently Asked Questions	610
Problems Regarding Paper	611
Clearing Jammed Roll Paper	611
Clearing a Jammed Sheet, Fed Manually	614
Clearing Jammed Paper (Paper Feed Slot)	616
Roll paper cannot be inserted into the paper feed slot	617
Cannot load sheets	618
Paper is not cut neatly	618
Paper is not cut	618
Depression on the leading edge is left	618
Margins are wide	618
Printing does not start	619
The Data lamp on the Control Panel does not light up	619
The printer does not respond even if print jobs are sent	619
Ink Filling.. is displayed	619
The display screen indicates Agitating...	619
The printer stops during a print job	620
An error message is shown on the Display Screen	620
The printer ejects blank, unprinted paper	620
Problems with the printing quality	621
Printing is faint	621
Paper rubs against the printhead	622

Match case Limit results 1 per page

Troubleshooting

Problems with the printing quality

621

Printing is faint

........................................................................................................................................................

621

Paper rubs against the printhead

...........................................................................................................................

622

The edges of the paper are dirty

.............................................................................................................................

623

The surface of the paper is dirty

.............................................................................................................................

623

The back side of the paper is dirty

..........................................................................................................................

623

Immediately after borderless printing, the trailing edge margin is soiled during regular printing

..................................................

624

Printed colors are inaccurate

..................................................................................................................................

624

Banding in different colors occurs

..........................................................................................................................

624

Colors in printed images are uneven

.......................................................................................................................

625

Image edges are blurred or white banding occurs

..................................................................................................

626

Setting the Blue Switch on the Platen

...............................................................................................................

626

The contrast becomes uneven during printing

........................................................................................................

629

The length of printed images is inaccurate in the feeding direction

..........................................................................

629

Images are printed crooked

....................................................................................................................................

629

Documents are printed in monochrome

.................................................................................................................

629

Line thickness is not uniform

..................................................................................................................................

629

Lines or colors are misaligned

................................................................................................................................

630

Borders appear in borderless printing

.....................................................................................................................

630

Cannot print over a network

631

Cannot connect the printer to the network

.............................................................................................................

631

Cannot print over a TCP/IP network

.......................................................................................................................

631

Cannot print over a NetWare network

.....................................................................................................................

631

Cannot print over AppleTalk or Bonjour networks

...................................................................................................

632

Installation problems

633

Removing Installed Printer Drivers

..........................................................................................................................

633