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Canon imagePROGRAF iPF680 User Guide - Page 11

Troubleshooting, Problems Regarding Paper

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Troubleshooting Troubleshooting 577 Frequently Asked Questions 578 Frequently Asked Questions ...578 Problems Regarding Paper 579 Clearing Jammed Roll Paper ...579 Clearing a Jammed Sheet ...582 Clearing Jammed Paper (Paper Feed Slot) ...585 Roll paper cannot be inserted into the Paper Feed Slot 587 Cannot load sheets ...587 Paper is not cut neatly ...587 Paper is not cut ...587 Depression on the leading edge is left ...588 The size of clear film cannot be detected ...588 Roll Paper is Continuously Ejected ...588 Printing does not start 589 The Data lamp on the Control Panel does not light up 589 The printer does not respond even if print jobs are sent 589 Ink Filling.. is displayed ...589 The display screen indicates Agitating...589 The printer stops during a print job 590 An error message is shown on the Display Screen 590 The printer ejects blank, unprinted paper ...590 Problems with the printing quality 591 Printing is faint ...591 Paper rubs against the Printhead ...591 The edges of the paper are dirty ...592 The surface of the paper is dirty ...593 The back side of the paper is dirty ...593 Printed colors are inaccurate ...593 Banding in different colors occurs ...594 Colors in printed images are uneven ...594 Image edges are blurred or white banding occurs ...595 The contrast becomes uneven during printing ...595 The length of printed images is inaccurate in the feeding direction 596 Images are printed crooked ...596 Documents are printed in monochrome ...596 Line thickness is not uniform ...596 Lines are misaligned ...597 Cannot print over a network 598 Cannot connect the printer to the network ...598 Cannot print over a TCP/IP network ...598 Cannot print over a Bonjour network ...598 Installation problems 599 The computer does not recognize the printer ...599 Removing Installed Printer Drivers ...599 HP-GL/2 problems 601 11 With HP-GL/2, printing is misaligned ...601 Lines or images are missing in printed HP-GL/2 jobs 601 Lines are printed too thick or thin in HP-GL/2 print jobs 601 HP-GL/2 jobs are printed in monochrome (or color 601 Printed colors of lines are inaccurate during HP-GL/2 printing 601

Section	Page
Cover	1
Contents	2
Basic Printing Workflow	15
Printing procedure	16
Printing Options Using Rolls and Sheets	16
Turning the Printer On and Off	17
Loading and Printing on Rolls	19
Loading and Printing on Sheets	21
Printing in Windows	23
Printing from Mac OS	23
Canceling print jobs	25
Canceling Print Jobs from the Control Panel	25
Canceling Print Jobs from Windows	26
Canceling Print Jobs from Mac OS	26
Pausing Printing	29
Pausing Printing	29
Enhanced Printing Options	31
Choosing Paper for Printing	32
Choosing a Paper for Printing	32
Specifying Paper in the Printer Driver	32
Printing Photos and Office Documents	33
Printing Photos and Images	33
Printing Photos and Images (Windows)	33
Printing Photos and Images (Mac OS)	35
Printing Office Documents	37
Printing Office Documents (Windows)	37
Printing Office Documents (Mac OS)	38
Using PosterArtist to Compose Originals	41
Printing CAD Drawings	43
Printing CAD Drawings	43
Printing Line Drawings and Text	43
Printing Line Drawings and Text (Windows)	44
Printing Line Drawings and Text (Mac OS)	45
Printing from AutoCAD	47
Specifying Colors and Printing CAD Drawings	48
Specifying Colors and Printing CAD Drawings (Windows)	49
HP-GL/2 Printing	50
Adjusting Images	51
Adjusting the Color in the Printer Driver	51
Fine-Tuning Colors of Photos and Images (Windows)	53
Fine-Tuning Colors of Photos and Images (Mac OS)	55
Giving Priority to Particular Graphic Elements and Colors for Printing	58
Choosing the Document Type and Printing Conditions (Windows)	60
Choosing the Document Type and Printing Conditions (Mac OS)	62
Printing enlargements or reductions	65
Resizing Originals to Match the Paper Size	65
Resizing Originals to Match the Paper Size (Windows)	65
Resizing Originals to Fit the Roll Width	67
Resizing Originals to Fit the Roll Width (Windows)	67
Resizing Originals to Fit the Roll Width (Mac OS)	69
Resizing Originals by Entering a Scaling Value	71
Resizing Originals by Entering a Scaling Value (Windows)	72
Resizing Originals by Entering a Scaling Value (Mac OS)	73
Printing at full size	76
Printing on Oversize Paper	76
Printing at Full Size (Windows)	77
Printing at Full Size (Mac OS)	78
Borderless Printing at Actual Size	80
Borderless Printing at Actual Size (Windows)	81
Borderless Printing at Actual Size (Mac OS)	83
Borderless Printing	87
Borderless Printing on Paper of Equivalent Size	87
Borderless Printing by Resizing Originals to Match the Paper Size (Windows)	88
Borderless Printing by Resizing Originals to Fit the Roll Width	90
Borderless Printing by Resizing Originals to Fit the Roll Width (Windows)	91
Borderless Printing by Resizing Originals to Fit the Roll Width (Mac OS)	93
Printing banners or at other non-standard sizes	97
Printing Vertical or Horizontal Banners (Large-Format Printing)	97
Printing Vertical or Horizontal Banners (Large-Format Printing; Windows)	98
Printing Vertical or Horizontal Banners (Large-Format Printing; Mac OS)	101
Printing on Non-Standard Paper Sizes	104
Printing on Non-Standard Paper Sizes (Windows)	104
Printing on Non-Standard Paper Sizes (Mac OS)	107
Tiling and multiple pages per sheet	110
Printing Multiple Originals Next to Each Other	110
Printing Multiple Originals Next to Each Other (Windows)	111
Printing Multiple Originals Next to Each Other (Mac OS)	113
Printing Multiple Pages Continuously	114
Printing Multiple Pages Continuously (Windows)	114
Printing Multiple Pages Continuously (Mac OS)	116
Printing Multiple Pages Per Sheet	118
Printing Multiple Pages Per Sheet (Windows)	118
Printing Multiple Pages Per Sheet (Mac OS)	120
Printing Posters in Sections	123
Printing Large Posters (Windows)	123
Centering originals	126
Printing Originals Centered on Rolls	126
Printing Originals Centered on Rolls (Windows)	126
Printing Originals Centered on Rolls (Mac OS)	128
Printing Originals Centered on Sheets	130
Printing Originals Centered on Sheets (Windows)	130
Printing Originals Centered on Sheets (Mac OS)	132
Conserving roll paper	135
Conserving Roll Paper by Rotating Originals 90 Degrees	135
Conserving Roll Paper by Rotating Originals 90 Degrees (Windows)	135
Conserving Roll Paper by Rotating Originals 90 Degrees (Mac OS)	136
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins	139
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Windows)	139
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Mac OS)	141
Checking Images Before Printing	144
Checking the Layout in a Preview Before Printing	144
Other useful settings	145
Printing With Watermarks	145
Printing with Watermarks—COPY, FILE COPY, and so on (Windows)	146
Making the Original Orientation Match the Paper Orientation	148
Making the Original Orientation Match the Paper Orientation (Windows)	148
Making the Original Orientation Match the Paper Orientation (Mac OS)	149
Using Favorites	151
Cutting Roll Paper After Printing	152
Cutting Roll Paper After Printing (Windows)	152
Cutting Roll Paper After Printing (Mac OS)	153
Windows Software	157
Printer Driver	158
Printer Driver Settings	158
Specifying Paper in the Printer Driver	160
Confirming Print Settings	161
Checking the Layout in a Preview Before Printing	162
Using Favorites	163
Accessing the Printer Driver Dialog Box from Applications	164
Accessing the Printer Driver Dialog Box from the Operating System Menu	165
Main Sheet	167
Paper Information on Printer Dialog Box	170
Paper Detailed Settings Dialog Box	170
View Settings Dialog Box for the Printing Application	172
Color Adjustment Sheet: Color	172
Object Adjustment Dialog box: Color	174
Matching Sheet	174
Color Adjustment Sheet: Monochrome	176
Object Adjustment Dialog box: Monochrome	177
Page Setup Sheet	178
Paper Size Options Dialog Box	180
Layout Sheet	181
Page Options Dialog Box	183
Special Settings Dialog Box	184
Favorites Sheet	185
Utility Sheet	186
Support Sheet	187
Settings Summaries Dialog Box	188
Device Settings Sheet	188
Preview	190
The Features of Preview	190
Starting Preview	190
Preview Main Window	192
Dialog Area	194
Enlarge/Reduce the screen display	195
Moving a Page	195
Using the ruler	195
Priority setting for rotating 90 degrees	196
Printing with Selecting the Layout	197
Print on the Center	199
Not Print Spaces at the Top/Bottom	200
Free Layout	201
The Features of Free Layout	201
Starting Free Layout	202
Free Layout Main Window	203
Detailed Settings	204
Preferences Dialog Box	205
Page Options Dialog Box	206
Zoom Dialog Box	207
Format Dialog Box	207
Laying out a Multiple-File Document on One Page	209
Laying out a Document Created with Multiple Application Programs on One Page	211
Selecting an Object	214
Changing the Object Size	214
Moving an Object	215
Rotating an Object	215
Laying out Objects Automatically	216
Aligning Objects	216
Changing the Object Overlapping Order	218
Pasting a Copied or Cut Object	219
Folded Duplex Window	220
Finished Size Settings Dialog Box	221
Binding Settings Dialog Box	222
Prints using Folded Duplex	223
Color imageRUNNER Enlargement Copy	224
The Features of Color imageRUNNER Enlargement Copy	224
Starting Color imageRUNNER Enlargement Copy	224
Color imageRUNNER Enlargement Copy Dialog Box	225
Hot Folder	226
Creating a New Hot Folder	227
Specifying an Existing Shared Folder as a Hot Folder	230
Setting the Print Parameters	233
Printing Enlargements of Scanned Originals from a Color imageRUNNER	233
Print Plug-In for Office	235
Print Plug-In for Officefeatures	235
Steps to install	236
Steps to uninstall	238
When Print Plug-In for Office is not displayed	239
To start from Microsoft Word	242
Print Matching Roll Width(Word)	244
Borderless Printing(Word)	246
Multi-Page Printing(Word)	248
Register the settings (Word)	250
Print Using Registered Settings(Word)	251
Portrait Orientation/Landscape Orientation(Word)	253
To start from Microsoft PowerPoint	254
Print Matching Roll Width(PowerPoint)	256
Borderless Printing(PowerPoint)	258
Multi-Page Printing(PowerPoint)	261
Register the settings (PowerPoint)	262
Print Using Registered Settings(PowerPoint)	263
Portrait Orientation/Landscape Orientation(PowerPoint)	265
To start from Microsoft Excel	266
Print Entire Sheet(Excel)	268
Print Selected Area(Excel)	270
Configuring Binding (Excel)	273
Configuring Special Settings	274
Mac OS Software	275
Printer Driver	276
Printer Driver Settings	276
Specifying Paper in the Printer Driver	277
Confirming Print Settings	279
Checking the Layout in a Preview Before Printing	279
Using Favorites	280
Accessing the Printer Driver Dialog Box from Applications	280
Main Pane	281
Paper Detailed Settings Dialog Box	284
View set. Dialog Box for the Printing Application	286
Matching pane	286
Color Settings Pane: Color	289
Object Adjustment dialog box: Color	290
Color Settings Pane: Monochrome	290
Object Adjustment dialog box: Monochrome	291
Page Setup Pane	292
Preview	294
The Features of Preview	294
Starting Preview	294
Preview Main Window	296
Paper Settings Panel	298
Easy Settings	300
Advanced Settings	301
Output Settings Panel	302
Color Settings Panel	304
Color Adjustment	305
Matching	307
Driver Matching Mode	309
ICC Matching Mode	310
ColorSync	311
Preferences Dialog Box	311
Zoom Dialog Box	311
Go to Page Dialog Box	312
Print with No Borders	312
Print on the Center	313
Not Print Spaces at the Top/Bottom	313
Print Page Rotated 90 Degrees	314
Display with Fitting to the Width of the Paper	314
Display with All	315
Display with Actual Size	315
Moving a Page	316
Free Layout	317
The Features of Free Layout	317
Starting Free Layout	317
Free Layout Main Window	319
Paper Settings Panel	321
Easy Settings	322
Advanced Settings	324
Color Settings Panel	325
Color Adjustment	326
Matching	328
Driver Matching Mode	330
ICC Matching Mode	331
ColorSync	332
Preferences Dialog Box	332
Page Setup Dialog Box	333
Zoom Dialog Box	334
Format Dialog Box	335
Laying out a Multiple-File Document on One Page	335
Laying out a Document Created with Multiple Application Programs on One Page	336
Selecting an Object	336
Changing the Object Size	337
Moving an Object	337
Rotating an Object	338
Laying out Objects Automatically	338
Aligning Objects	338
Changing the Object Overlapping Order	340
Pasting a Copied or Cut Object	341
Color imageRUNNER Enlargement Copy	342
The Features of Color imageRUNNER Enlargement Copy	342
Starting Color imageRUNNER Enlargement Copy	342
Color imageRUNNER Enlargement Copy Dialog Box	343
Hot Folder	343
Creating a New Hot Folder	344
Editing a Hot Folder (Setting Print Conditions)	345
Deleting a Hot Folder	347
Setting the Print Parameters	348
Paper Settings Panel	348
Easy Settings	350
Advanced Settings	351
Output Settings Panel	352
Color Settings Panel	354
Driver Matching Mode	355
ICC Matching Mode	356
Printing Enlargements of Scanned Originals from a Color imageRUNNER	356
Handling and Use of Paper	359
Paper	360
Types of Paper	360
Paper Sizes	360
Using Paper Other Than Genuine Paper and feed confirmed Paper	362
Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings	362
Displaying the Paper Reference Guide	363
Updating paper information	366
Handling rolls	370
Attaching the Roll Holder to Rolls	370
Loading Rolls in the Printer	373
Changing the Type of Paper	376
Specifying the Paper Length	378
Removing the Roll from the Printer	378
Removing the Roll Holder from Rolls	381
Feeding Roll Paper Manually	382
Keeping Track of the Amount of Roll Paper Left	383
Specifying the Ink Drying Time for Rolls	383
Specifying the Cutting Method for Rolls	386
Cutting the Leading Edge of Roll Paper Automatically	389
Reducing Dust from Cutting Rolls	391
Handling sheets	392
Loading Sheets in the Printer	392
Printing From a Desired Starting Point	394
Removing Sheets	397
Output Stacker	399
Using the Output Stacker	399
Media Configuration Tool (Windows)	404
The Features of Media Configuration Tool	404
Installation Procedures	404
Starting Method	406
Media Configuration Tool Main Window	407
Editing Media Type Information for Genuine Paper and Feed Confirmed Paper	407
Adding Media Types	409
Changing Media Names	411
Deleting Media Types You Have Added	413
Switching Media Types Display Show/Hide	414
Changing the Display Order of Media Types	416
Checking the update	417
Media Configuration Tool (Mac OS)	418
The Features of Media Configuration Tool	418
Procedures for Installing	418
Starting Method	420
Media Configuration Tool Main Window	421
Editing Media Type Information for Genuine Paper and Feed Confirmed Paper	422
Adding Media Types	423
Changing Media Names	426
Deleting Media Types You Have Added	428
Switching Media Types Display Show/Hide	429
Changing the Display Order of Media Types	431
Checking the update	432
Control Panel	435
Operations and Display Screen	436
Control Panel	436
Control Panel Display	438
How to View Instructions with Navigate	443
Checking Instructions During Printer Operations	444
Printer Menu	446
Printer Menu Operations	446
Menu Operations	447
Menu Structure	450
Menu Settings	456
Status Print	466
Printing Interface Setting Reports	469
Printer Parts	473
Printer parts	474
Front	474
Side	476
Top Cover (Inside)	477
Roll Cover (Inside)	478
Carriage	478
Ink Tank Cover (Inside)	479
Optional accessories	480
Roll Holder Set	480
Stand	481
Network Setting	483
Network Environment	484
Network Environment	484
Using RemoteUI	486
Using RemoteUI	486
Initial Settings	488
Configuring the IP Address on the Printer	488
Configuring the IP Address Using the Printer Control Panel	488
Configuring the IP Address Using ARP and PING Commands	489
Configuring TCP/IPv6 Network Settings	491
Configuring the Printer Driver Destination (Windows)	491
Configuring the Printer Driver Destination (Mac OS)	492
Configuring the Printer's TCP/IP Network Settings With RemoteUI	492
Mac OS Settings	496
Configuring the Destination in TCP/IP Networks	496
Configuring the Destination for Bonjour Network	496
Other Settings	497
Specifying Printer-Related Information	497
Configuring the Communication Mode Manually	498
Email Notification When Printing is Finished or Errors Occur	499
Initializing the Network Settings	499
Device Setup Utility (Windows)	500
imagePROGRAF Device Setup Utility	500
Installing imagePROGRAF Device Setup Utility	500
Configuring the IP Address Using imagePROGRAF Device Setup Utility	500
Print Job Management	503
Status Monitor (Windows)	504
The Features of imagePROGRAF Status Monitor	504
Job Management Using imagePROGRAF Status Monitor	505
Printmonitor (Mac OS)	506
The Features of imagePROGRAF Printmonitor	506
Job Management Using imagePROGRAF Printmonitor	507
Accounting (Windows)	508
Accounting Manager	508
Launching the Accounting Manager	508
Accounting Manager Main Window	509
Job List Area	511
Accounting Manager Basic Procedures	513
Configuring Unit Costs in Accounting Manager	513
Setting the Unit Cost for Ink	514
Setting the Unit Cost for Paper	515
Setting the Unit Cost for Items Other Than Ink and Paper	516
Configuring Units and Display Settings in Accounting Manager	517
Automatically Acquiring Print Job Logs at Regular Intervals	518
Canceling Regular Print Job Log Acquisition	518
Switching Between Displaying Jobs on Printer and Regularly Acquired Jobs	518
Exporting Print Job Data as a CSV File	519
Displaying Job Properties or Period Properties	519
Showing, Saving and Loading Selected Unit Cost Data	520
Showing the Total Amount of Ink and Paper Consumed	520
Adjustments for Better Print Quality	523
Adjusting the Printhead	524
Adjusting the Printhead	524
Automatic Adjustment to Straighten Lines and Colors	524
Manual Adjustment to Straighten Lines and Colors	525
Adjusting Line Misalignment	527
Troubleshooting Paper Abrasion and Blurry Images	530
Adjusting the feed amount	531
Adjusting the Feed Amount	531
Selecting a Feed Amount Adjustment Method	531
Automatic Banding Adjustment	532
Manual Banding Adjustment	534
Fine-Tuning the Paper Feed Amount	535
Adjusting Line Length	536
Adjusting the Vacuum Strength	537
Maintenance and Consumables	539
Ink Tanks	540
Ink Tanks	540
Replacing Ink Tanks	540
Checking Ink Tank Levels	546
When to Replace Ink Tanks	546
Attach the Ink Tank Cover to the printer	547
Printheads	549
Printhead	549
Checking for Nozzle Clogging	549
Cleaning the Printhead	550
Replacing the Printhead	551
Maintenance Cartridge	558
Maintenance Cartridge	558
Replacing the Maintenance Cartridge	558
Checking the Remaining Maintenance Cartridge Capacity	562
When to Replace the Maintenance Cartridge	563
Cleaning the Printer	564
Cleaning the Printer Exterior	564
Cleaning Inside the Top Cover	564
Other Maintenance	568
Preparing to Transfer the Printer	568
Reinstalling the Printer	571
Updating the Firmware	575
Troubleshooting	577
Frequently Asked Questions	578
Frequently Asked Questions	578
Problems Regarding Paper	579
Clearing Jammed Roll Paper	579
Clearing a Jammed Sheet	582
Clearing Jammed Paper (Paper Feed Slot)	585
Roll paper cannot be inserted into the Paper Feed Slot	587
Cannot load sheets	587
Paper is not cut neatly	587
Paper is not cut	587
Depression on the leading edge is left	588
The size of clear film cannot be detected	588
Roll Paper is Continuously Ejected	588
Printing does not start	589
The Data lamp on the Control Panel does not light up	589
The printer does not respond even if print jobs are sent	589
Ink Filling.. is displayed	589
The display screen indicates Agitating...	589
The printer stops during a print job	590
An error message is shown on the Display Screen	590
The printer ejects blank, unprinted paper	590
Problems with the printing quality	591
Printing is faint	591
Paper rubs against the Printhead	591
The edges of the paper are dirty	592
The surface of the paper is dirty	593
The back side of the paper is dirty	593
Printed colors are inaccurate	593
Banding in different colors occurs	594
Colors in printed images are uneven	594
Image edges are blurred or white banding occurs	595
The contrast becomes uneven during printing	595
The length of printed images is inaccurate in the feeding direction	596
Images are printed crooked	596
Documents are printed in monochrome	596
Line thickness is not uniform	596
Lines are misaligned	597
Cannot print over a network	598
Cannot connect the printer to the network	598
Cannot print over a TCP/IP network	598
Cannot print over a Bonjour network	598
Installation problems	599

Match case Limit results 1 per page

Troubleshooting

577

Frequently Asked Questions

578

Frequently Asked Questions

................................................................................................................................................

578

Problems Regarding Paper

579

Clearing Jammed Roll Paper

................................................................................................................................................

579

Clearing a Jammed Sheet

.....................................................................................................................................................

582

Clearing Jammed Paper (Paper Feed Slot)

...................................................................................................................

585

Roll paper cannot be inserted into the Paper Feed Slot

.........................................................................................

587

Cannot load sheets

..................................................................................................................................................................

587

Paper is not cut neatly

...........................................................................................................................................................

587

Paper is not cut

.........................................................................................................................................................................

587

Depression on the leading edge is left

...........................................................................................................................

588

The size of clear

ﬁlm

cannot be detected

.....................................................................................................................

588

Roll Paper is Continuously Ejected

...................................................................................................................................

588

Printing does not start

589

The Data lamp on the Control Panel does not light up

...........................................................................................

589

The printer does not respond even if print jobs are sent

......................................................................................

589

Ink Filling.. is displayed

...........................................................................................................................................................

589

The display screen indicates Agitating

... ........................................................................................................................

589

The printer stops during a print job

590

An error message is shown on the Display Screen

...................................................................................................

590

The printer ejects blank, unprinted paper

.....................................................................................................................

590

Problems with the printing quality

591

Printing is faint

..........................................................................................................................................................................

591

Paper rubs against the Printhead

.....................................................................................................................................

591

The edges of the paper are dirty

......................................................................................................................................

592

The surface of the paper is dirty

......................................................................................................................................

593

The back side of the paper is dirty

..................................................................................................................................

593

Printed colors are inaccurate

..............................................................................................................................................

593

Banding in

diﬀerent

colors occurs

...................................................................................................................................

594

Colors in printed images are uneven

...............................................................................................................................

594

Image edges are blurred or white banding occurs

....................................................................................................

595

The contrast becomes uneven during printing

...........................................................................................................

595

The length of printed images is inaccurate in the feeding direction

.................................................................

596

Images are printed crooked

.................................................................................................................................................

596

Documents are printed in monochrome

........................................................................................................................

596

Line thickness is not uniform

..............................................................................................................................................

596

Lines are misaligned

................................................................................................................................................................

597

Cannot print over a network

598

Cannot connect the printer to the network

..................................................................................................................

598

Cannot print over a TCP/IP network

................................................................................................................................

598

Cannot print over a Bonjour network

..............................................................................................................................

598

Installation problems

599

The computer does not recognize the printer

............................................................................................................

599

Removing Installed Printer Drivers

....................................................................................................................................

599

HP-GL/2 problems

601

With HP-GL/2, printing is misaligned

...............................................................................................................................

601

Lines or images are missing in printed HP-GL/2 jobs

. .............................................................................................

601

Lines are printed too thick or thin in HP-GL/2 print jobs

.......................................................................................

601

HP-GL/2 jobs are printed in monochrome (or color)

...............................................................................................

601

Printed colors of lines are inaccurate during HP-GL/2 printing

..........................................................................

601