Troubleshooting
HP-GL/2 jobs are printed 6 mm larger than
specified
............................................................................................
602
HP-GL/2 jobs are printed at maximum size, even if a standard size is
specified
........................................
602
HP-GL/2 printing takes a long time
..................................................................................................................................
602
Replotting with HP-GL/2 jobs is not possible
. .............................................................................................................
602
The printer stops when printing a HP-GL/2 job (the carriage stops moving)
...............................................
602
Other problems
603
The Ink Tank Cover has become detached from the printer
................................................................................
603
The printer does not go on
..................................................................................................................................................
603
If the Printer Makes a Strange Sound
.............................................................................................................................
603
Messages advising to check the maintenance cartridge are not cleared
.......................................................
604
The printer consumes a lot of ink
.....................................................................................................................................
604
Ink Level Detection
..................................................................................................................................................................
604
Error Message
Error Message
607
Error Messages
608
Messages regarding paper
610
Paper mismatch
........................................................................................................................................................................
610
MediaType Mismatch
..............................................................................................................................................................
610
The paper is too small
. ...........................................................................................................................................................
611
The paper is too small
. ...........................................................................................................................................................
611
PaprWidth Mismatch
...............................................................................................................................................................
612
Paper size not detected
. ........................................................................................................................................................
612
Insufficient
paper for job
.......................................................................................................................................................
613
This paper cannot be used
. .................................................................................................................................................
613
Roll printing is selected
. .........................................................................................................................................................
613
Roll printing is selected, but sheets are loaded
. .........................................................................................................
614
The roll is empty
. ......................................................................................................................................................................
614
Sheet printing is selected
. ....................................................................................................................................................
614
Regular printing is selected, but a roll is loaded
. ........................................................................................................
614
Paper jam
.....................................................................................................................................................................................
615
Paper is crooked
. ......................................................................................................................................................................
615
Paper not aligned with right guide
. ...................................................................................................................................
616
Cannot detect papr
.................................................................................................................................................................
616
Leading edge detection error
. .............................................................................................................................................
616
Paper cutting failed
. ................................................................................................................................................................
616
End of paper feed
. ...................................................................................................................................................................
617
Rel lever is in wrong position
. .............................................................................................................................................
617
Borderless printng not possible
. ........................................................................................................................................
617
Paper position not suitable for borderless printing
. .................................................................................................
618
Roll paper is not securely in contact with roll holder
. ...............................................................................................
618
Messages regarding ink
619
Ink
insufficient.
...........................................................................................................................................................................
619
No ink left
. ...................................................................................................................................................................................
619
Remaining level of the ink cannot be correctly detected. Check ink tank
. .....................................................
619
Cannot detect ink level correctly. Close tank cover
. .................................................................................................
619
Close Ink Tank Cover
..............................................................................................................................................................
620
Ink tank is empty
. .....................................................................................................................................................................
620
Not much ink is left
. ................................................................................................................................................................
620
Check if ink tank is set, and its color and direction
. .................................................................................................
620
The following ink tanks cannot be recognized
. ...........................................................................................................
620
Wrong ink tank
. .........................................................................................................................................................................
620
Do not pull out ink tank
. ........................................................................................................................................................
620
Messages regarding printing or adjustment
621
Cannot adjust paper feed
. ....................................................................................................................................................
621
12