Home » Canon Manuals » Printers » Canon imagePROGRAF iPF9400S » Manual Viewer

Canon imagePROGRAF iPF9400S User Guide - Page 886

Problems Regarding Paper, Clearing Jammed Roll Paper

View all Canon imagePROGRAF iPF9400S manuals

Add to My Manuals
Save this manual to your list of manuals

Page 886 highlights

Clearing Jammed Roll Paper iPF9400S Problems Regarding Paper Clearing Jammed Roll Paper ...886 Clearing a Jammed Sheet ...889 Roll paper cannot be inserted into the paper feed slot 891 Cannot load sheets ...892 Paper is not cut straight ...892 Paper is not cut ...892 The media take-up unit continues rotating ...892 The size of clear film cannot be detected ...893 Margins are wide ...893 When printing on thin roll paper, the printed surface becomes scratched 893 Clearing Jammed Roll Paper If roll paper jams, follow the steps below to remove jams. 1 Turn the printer off. (See "Turning the Printer On and Off.") →P.21 2 Open the Top Cover. Troubleshooting Problems Regarding Paper • If the leading edge of the roll jams in the carriage such as when the paper curls strongly, you may be able to avoid Note paper jamming by setting the roll cutting method to Manual and setting the detection of paper leading edge to [Off]. (See "Specifying the Cutting Method for Rolls.") →P.554 3 If the Carriage is out, move the Carriage out of the way, away from the paper. • If you push the Carriage to the left edge, the blade of the Cutter Unit will be lowered in preparation to cut the paper. 886 Caution Be careful not to pinch your fingers between the Carriage and Platen if you have pushed the Carriage to the left edge or if a paper jam occurs during cutting. User's Guide

Section	Page
Cover	1
Contents	3
Basic Printing Workflow	19
Printing procedure	20
Printing Options Using Rolls and Sheets	20
Turning the Printer On and Off	21
Loading and Printing on Rolls	22
Loading and Printing on Sheets	25
Printing in Windows	26
Printing from Mac OS X	27
Canceling print jobs	29
Canceling Print Jobs from the Control Panel	29
Canceling Print Jobs from Windows	30
Canceling Print Jobs from Mac OS X	30
Pausing Printing	33
Pausing Printing	33
Enhanced Printing Options	35
Choosing Paper for Printing	36
Choosing a Paper for Printing	36
Specifying Paper in the Printer Driver	36
Printing Photos and Office Documents	37
Printing Photos and Images	37
Printing Photos and Images (Windows)	38
Printing Photos and Images (Mac OS X)	39
Printing from Photoshop	42
Printing Adobe RGB Images (Windows)	43
Printing Adobe RGB Images (Mac OS X)	46
Printing Office Documents	48
Printing Office Documents (Windows)	48
Printing Office Documents (Mac OS X)	50
Using PosterArtist to Compose Originals	52
Printing CAD Drawings	54
Printing Line Drawings and Text	54
Printing Line Drawings and Text (Windows)	54
Printing Line Drawings and Text (Mac OS X)	56
Printing from AutoCAD	58
Adjusting Images	60
Adjusting the Color in the Printer Driver	60
Fine-Tuning Colors of Photos and Images (Windows)	62
Fine-Tuning Colors of Photos and Images (Mac OS X)	64
Giving Priority to Particular Graphic Elements and Colors for Printing	67
Choosing the Document Type and Printing Conditions (Windows)	69
Choosing the Document Type and Printing Conditions (Mac OS X)	71
Printing enlargements or reductions	74
Resizing Originals to Match the Paper Size	74
Resizing Originals to Match the Paper Size (Windows)	74
Resizing Originals to Match the Paper Size (Mac OS X)	76
Resizing Originals to Fit the Roll Width	78
Resizing Originals to Fit the Roll Width (Windows)	79
Resizing Originals to Fit the Roll Width (Mac OS X)	81
Resizing Originals by Entering a Scaling Value	84
Resizing Originals by Entering a Scaling Value (Windows)	84
Resizing Originals by Entering a Scaling Value (Mac OS X)	86
Printing at full size	90
Printing on Oversize Paper	90
Printing at Full Size (Windows)	91
Printing at Full Size (Mac OS X)	92
Borderless Printing at Actual Size	95
Borderless Printing at Actual Size (Windows)	96
Borderless Printing at Actual Size (Mac OS X)	98
Borderless Printing	101
Borderless Printing on Paper of Equivalent Size	101
Borderless Printing by Resizing Originals to Match the Paper Size (Windows)	102
Borderless Printing by Resizing Originals to Match the Paper Size (Mac OS X)	104
Borderless Printing by Resizing Originals to Fit the Roll Width	107
Borderless Printing by Resizing Originals to Fit the Roll Width (Windows)	108
Borderless Printing by Resizing Originals to Fit the Roll Width (Mac OS X)	110
Printing banners or at other non-standard sizes	114
Printing Vertical or Horizontal Banners (Large-Format Printing)	114
Printing Vertical or Horizontal Banners (Large-Format Printing; Windows)	115
Printing Vertical or Horizontal Banners (Large-Format Printing; Mac OS X)	119
Printing on Non-Standard Paper Sizes	122
Printing on Non-Standard Paper Sizes (Windows)	122
Printing on Non-Standard Paper Sizes (Mac OS X)	124
Tiling and multiple pages per sheet	127
Printing Multiple Originals Next to Each Other	127
Printing Multiple Originals Next to Each Other (Windows)	128
Printing Multiple Originals Next to Each Other (Mac OS X)	130
Printing Multiple Pages Continuously	131
Printing Multiple Pages Continuously (Windows)	131
Printing Multiple Pages Continuously (Mac OS X)	133
Printing Multiple Pages Per Sheet	135
Printing Multiple Pages Per Sheet (Windows)	135
Printing Multiple Pages Per Sheet (Mac OS X)	137
Printing Posters in Sections	140
Printing Large Posters (Windows)	141
Centering originals	144
Printing Originals Centered on Rolls	144
Printing Originals Centered on Rolls (Windows)	144
Printing Originals Centered on Rolls (Mac OS X)	146
Printing Originals Centered on Sheets	149
Printing Originals Centered on Sheets (Windows)	149
Printing Originals Centered on Sheets (Mac OS X)	151
Conserving roll paper	154
Conserving Roll Paper by Rotating Originals 90 Degrees	154
Conserving Roll Paper by Rotating Originals 90 Degrees (Windows)	154
Conserving Roll Paper by Rotating Originals 90 Degrees (Mac OS X)	156
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins	158
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Windows)	159
Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Mac OS X)	160
Checking Images Before Printing	164
Checking the Layout in a Preview Before Printing	164
Other useful settings	165
Printing With Watermarks	165
Printing with Watermarks— COPY, FILE COPY, and so on (Windows)	166
Making the Original Orientation Match the Paper Orientation	168
Making the Original Orientation Match the Paper Orientation (Windows)	168
Making the Original Orientation Match the Paper Orientation (Mac OS X)	170
Using Favorites	172
Cutting Roll Paper After Printing	173
Cutting Roll Paper After Printing (Windows)	173
Cutting Roll Paper After Printing (Mac OS X)	174
Windows Software	177
Printer Driver	178
Printer Driver Settings	178
Specifying Paper in the Printer Driver	180
Confirming Print Settings	182
Checking the Layout in a Preview Before Printing	182
Using Favorites	184
Accessing the Printer Driver Dialog Box from Applications	185
Accessing the Printer Driver Dialog Box from the Operating System Menu	187
Main Sheet	188
Paper Information on Printer Dialog Box	191
Paper Detailed Settings Dialog Box	192
View Settings Dialog Box for the Printing Application	193
Color Adjustment Sheet: Color	194
Object Adjustment Dialog box: Color	195
Matching Sheet	196
Color Adjustment Sheet: Monochrome	198
Object Adjustment Dialog box: Monochrome	199
Gray Adjustment Sheet	200
Page Setup Sheet	201
Output Method Dialog box	204
Paper Size Options Dialog Box	205
Layout Sheet	206
Page Options Dialog Box	207
Special Settings Dialog Box	208
Favorites Sheet	209
Utility Sheet	210
Support Sheet	211
Settings Summaries Dialog Box	212
Device Settings Sheet	212
Preview	213
The Features of Preview	213
Starting Preview	213
Preview Main Window	214
Dialog Area	216
Enlarge/Reduce the screen display	217
Moving a Page	217
Using the ruler	217
Priority setting for rotating 90 degrees	218
Printing with Selecting the Layout	219
Print on the Center	221
Not Print Spaces at the Top/Bottom	222
Free Layout	223
The Features of Free Layout	223
Starting Free Layout	223
Free Layout Main Window	225
Detailed Settings	226
Preferences Dialog Box	227
Page Options Dialog Box	228
Zoom Dialog Box	229
Format Dialog Box	229
Laying out a Multiple-File Document on One Page	231
Laying out a Document Created with Multiple Application Programs on One Page	233
Selecting an Object	236
Changing the Object Size	237
Moving an Object	238
Rotating an Object	238
Laying out Objects Automatically	238
Aligning Objects	239
Changing the Object Overlapping Order	240
Pasting a Copied or Cut Object	242
Folded Duplex Window	242
Finished Size Settings Dialog Box	243
Binding Settings Dialog Box	244
Prints using Folded Duplex	245
Color imageRUNNER Enlargement Copy	246
The Features of Color imageRUNNER Enlargement Copy	246
Starting Color imageRUNNER Enlargement Copy	246
Color imageRUNNER Enlargement Copy Dialog Box	247
Hot Folder	248
Creating a New Hot Folder	249
Specifying an Existing Shared Folder as a Hot Folder	252
Setting the Print Parameters	255
Printing Enlargements of Scanned Originals from a Color imageRUNNER	255
Print Plug-In for Photoshop / Digital Photo Professional	257
Features of the Print Plug-In for Photoshop/Digital Photo Professional	258
Installation Procedures	258
Uninstall Procedures	261
Starting from Photoshop	261
Starting from Digital Photo Professional	262
Print Plug-In for Photoshop/Digital Photo Professional Main Window	263
Preview Area	265
Main Sheet	267
Page Setup Sheet	270
Color Settings Sheet (Color)	272
Color Settings Sheet (Monochrome)	273
Print History Sheet	274
Support Sheet	275
Adjustment pattern setting dialog box	276
Paper Detailed Settings Dialog Box	280
Set Configuration Dialog Box	282
ICC Conversion Options dialog box	283
Roll Paper Options Dialog Box	284
Size Options Dialog Box	284
Curves Dialog Box	285
Print History Details Dialog Box	286
Utilize Three Types of Previews	287
Check Image with Print Area Layout	287
Check the original image with Image	288
Check Image with Roll Paper Preview	288
Print with a Desired Picture Quality	289
Adjust the Colors and Print	290
Adjust the Colors while Checking the Preview (for Color)	290
Adjust the Colors while Checking the Preview (for Monochrome)	291
Adjust the Colors by Color Matching	293
Print High-Quality Adobe RGB16bit Images	294
Prints monochrome photographs with high quality	295
Using Adobe CMM	296
Printing an Adjustment Pattern and Selecting Adjustment Values	297
Perform Black Point Compensation	299
Perform Printing Press Simulation Print	300
Enlarge/Reduce and Print	300
Enlarge/Reduce and Print Matching Output Media Size	301
Enlarge/Reduce and Print Matching Width of Roll Paper	302
Specify Scaling, Enlarge/Reduce and Print	303
Print with No Borders	304
Customize Media Settings	305
Utilize Print History	305
Confirm Print History Details	306
Apply Print History to an Image	307
Store Print History to Print Preferences	307
Delete Print History	309
Export Print History from Print Preferences	311
Import Print History to Print Preferences	312
Delete Print History from Print Preferences	314
Set Information to Print with Image	315
Layout Plug-In for Photoshop	317
About the Layout Plug-In	317
Layout Plug-In Main Window	317
Add Canvas Size dialog box	319
Creating and Printing a Layout Image for Mounting on a Frame	320
Print Plug-In for Office	322
Print Plug-In for Office features	322
Steps to install	323
Steps to uninstall	325
When Print Plug-In for Office is not displayed	326
To start from Microsoft Word	330
Print Matching Roll Width (Word)	331
Borderless Printing (Word)	333
Multi-Page Printing (Word)	336
Register the settings (Word)	337
Print Using Registered Settings (Word)	338
Portrait Orientation / Landscape Orientation (Word)	340
To start from Microsoft PowerPoint	341
Print Matching Roll Width (PowerPoint)	343
Borderless Printing (PowerPoint)	345
Multi-Page Printing (PowerPoint)	348
Register the settings (PowerPoint)	349
Print Using Registered Settings (PowerPoint)	350
Portrait Orientation / Landscape Orientation (PowerPoint)	352
To start from Microsoft Excel	353
Print Entire Sheet (Excel)	355
Print Selected Area (Excel)	357
Configuring Binding (Excel)	360
Configuring Special Settings	361
Mac OS X Software	363
Printer Driver	364
Printer Driver Settings	364
Specifying Paper in the Printer Driver	366
Confirming Print Settings	368
Checking the Layout in a Preview Before Printing	368
Using Favorites	369
Accessing the Printer Driver Dialog Box from Applications	370
Main Pane	370
Paper Information on Printer Dialog Box	374
Paper Detailed Settings Dialog Box	374
View settings Dialog Box for the Printing Application	377
Matching pane	377
Color Settings Pane: Color	380
Object Adjustment dialog box: Color	381
Color Settings Pane: Monochrome	382
Object Adjustment dialog box: Monochrome	383
Gray Adjustment Pane	383
Page Setup Pane	385
Utility Pane	386
Additional Settings Pane	387
Support Pane	387
Preview	389
The Features of Preview	389
Starting Preview	389
Preview Main Window	391
Paper Settings Panel	394
Easy Settings	396
Advanced Settings	398
Output Settings Panel	399
Color Settings Panel	401
Color Adjustment	402
Gray Adjustment	405
Matching	406
Driver Matching Mode	409
ICC Matching Mode	410
ColorSync	411
Preferences Dialog Box	411
Zoom Dialog Box	412
Go to Page Dialog Box	412
Print with No Borders	412
Print on the Center	413
Not Print Spaces at the Top/Bottom	413
Print Page Rotated 90 Degrees	414
Display with Fitting to the Width of the Paper	415
Display with All	415
Display with Actual Size	415
Moving a Page	416
Free Layout	417
The Features of Free Layout	417
Starting Free Layout	417
Free Layout Main Window	419
Paper Settings Panel	422
Easy Settings	424
Advanced Settings	426
Color Settings Panel	427
Color Adjustment	428
Gray Adjustment	431
Matching	432
Driver Matching Mode	435
ICC Matching Mode	436
ColorSync	437
Preferences Dialog Box	438
Page Setup Dialog Box	439
Zoom Dialog Box	440
Format Dialog Box	440
Laying out a Multiple-File Document on One Page	441
Laying out a Document Created with Multiple Application Programs on One Page	441
Selecting an Object	442
Changing the Object Size	442
Moving an Object	443
Rotating an Object	443
Laying out Objects Automatically	444
Aligning Objects	444
Changing the Object Overlapping Order	446
Pasting a Copied or Cut Object	447
Color imageRUNNER Enlargement Copy	448
The Features of Color imageRUNNER Enlargement Copy	448
Starting Color imageRUNNER Enlargement Copy	449
Color imageRUNNER Enlargement Copy Dialog Box	450
Hot Folder	450
Creating a New Hot Folder	451
Editing a Hot Folder (Setting Print Conditions)	452
Deleting a Hot Folder	454
Setting the Print Parameters	455
Paper Settings Panel	455
Easy Settings	457
Advanced Settings	458
Output Settings Panel	459
Color Settings Panel	461
Driver Matching Mode	462
ICC Matching Mode	463
Printing Enlargements of Scanned Originals from a Color imageRUNNER	463
Print Plug-In for Photoshop / Digital Photo Professional	465
Features of the Print Plug-In for Photoshop/Digital Photo Professional	466
Installation Procedures	466
Uninstall Procedures	468
Starting from Photoshop	470
Starting from Digital Photo Professional	470
Print Plug-In for Photoshop/Digital Photo Professional Main Window	471
Preview Area	473
Main Sheet	474
Page Setup Sheet	477
Color Settings Sheet (Color)	479
Color Settings Sheet (Monochrome)	480
Print History Sheet	481
Support Sheet	482
Adjustment pattern setting dialog box	483
Paper Detailed Settings Dialog Box	487
Set Configuration Dialog Box	488
ICC Conversion Options dialog box	489
Roll Paper Options Dialog Box	490
Size Options Dialog Box	491
Curves Dialog Box	492
Print History Details Dialog Box	493
Utilize Three Types of Previews	494
Check Image with Print Area Layout	494
Check the original image with Image	495
Check Image with Roll Paper Preview	495
Print with a Desired Picture Quality	496
Adjust the Colors and Print	497
Adjust the Colors while Checking the Preview (for Color)	497
Adjust the Colors while Checking the Preview (for Monochrome)	498
Adjust the Colors by Color Matching	501
Print High-Quality Adobe RGB16bit Images	502
Prints monochrome photographs with high quality	503
Using Adobe CMM	503
Printing an Adjustment Pattern and Selecting Adjustment Values	505
Perform Black Point Compensation	506
Perform Printing Press Simulation Print	507
Enlarge/Reduce and Print	508
Enlarge/Reduce and Print Matching Output Media Size	508
Enlarge/Reduce and Print Matching Width of Roll Paper	509
Specify Scaling, Enlarge/Reduce and Print	510
Print with No Borders	511
Customize Media Settings	512
Utilize Print History	512
Confirm Print History Details	513
Apply Print History to an Image	514
Store Print History to Print Preferences	514
Delete Print History	516
Export Print History from Print Preferences	517
Import Print History to Print Preferences	518
Delete Print History from Print Preferences	520
Set Information to Print with Image	521
Layout Plug-In for Photoshop	523
About the Layout Plug-In	523
Layout Plug-In Main Window	523
Add Canvas Size dialog box	525
Creating and Printing a Layout Image for Mounting on a Frame	526
Handling and Use of Paper	529
Paper	530
Types of Paper	530
Paper Sizes	530
Using Paper Other Than Genuine Paper and feed confirmed Paper	533
Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings	533
Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type	534
Displaying the Paper Reference Guide	535
Updating paper information	536
Handling rolls	538
Attaching the Roll Holder to Rolls	538
Loading Rolls in the Printer	541
Changing the Type of Paper	545
Specifying the Paper Length	547
Removing the Roll from the Printer	547
Removing the Roll Holder from Rolls	550
Feeding Roll Paper Manually	551
Keeping Track of the Amount of Roll Paper Left	552
Specifying the Ink Drying Time for Rolls	552
Specifying the Cutting Method for Rolls	554
Cutting the Leading Edge of Roll Paper Automatically	560
Reducing Dust from Cutting Rolls	562
Handling sheets	563
Loading Sheets in the Printer	563
Printing From a Desired Starting Point	566
Removing Sheets	568
Output Stacker	570
Output Stacker	570
Parts of the Output Stacker	571
Using the Output Stacker	572
Storing the Output Stacker	576
Media take-up unit	578
Media Take-up Unit	578
Using the Media Take-up Unit	578
Enabling Roll Take-Up	579
Disabling Roll Take-Up	579
Loading the Rewind Spool on the Media Take-up Unit	580
Removing Printed Documents from the Media Take-up Unit	587
Media Configuration Tool (Windows)	590
The Features of Media Configuration Tool	590
Installation Procedures	591
Starting Method	593
Media Configuration Tool Main Window	593
Editing Media Type Information for Genuine Paper and Feed Confirmed Paper	594
Adding Media Types	596
Changing Media Names	598
Deleting Media Types You Have Added	600
Switching Media Types Display Show/Hide	602
Changing the Display Order of Media Types	603
Using Paper Other than Genuine Paper and Feed Confirmed Paper	605
Compatible Paper	606
Add Custom Paper	607
Delete Custom Paper	613
Edit Custom Paper	614
Export Custom Media Information	615
Import Custom Media Information	615
Warnings	617
Media Configuration Tool (Mac OS X)	619
The Features of Media Configuration Tool	619
Procedures for Installing	620
Procedures for Uninstalling	622
Starting Method	625
Media Configuration Tool Main Window	626
Editing Media Type Information for Genuine Paper and Feed Confirmed Paper	627
Adding Media Types	628
Changing Media Names	631
Deleting Media Types You Have Added	633
Switching Media Types Display Show/Hide	635
Changing the Display Order of Media Types	637
Using Paper Other than Genuine Paper and Feed Confirmed Paper	638
Compatible Paper	640
Add Custom Paper	641
Delete Custom Paper	648
Edit Custom Paper	648
Export Custom Media Information	649
Import Custom Media Information	650
Warnings	652
Control Panel	655
Operations and Display Screen	656
Control Panel	656
Control Panel Display	658
How to View Instructions With Navigate	661
Checking Instructions During Printer Operations	663

Match case Limit results 1 per page

Problems Regarding Paper

Clearing Jammed Roll Paper

.............................................................................................................................

886

Clearing a Jammed Sheet

..................................................................................................................................

889

Roll paper cannot be inserted into the paper feed slot

.....................................................................................

891

Cannot load sheets

............................................................................................................................................

892

Paper is not cut straight

.....................................................................................................................................

892

Paper is not cut

..................................................................................................................................................

892

The media take-up unit continues rotating

.........................................................................................................

892

The size of clear film cannot be detected

..........................................................................................................

893

Margins are wide

................................................................................................................................................

893

When printing on thin roll paper, the printed surface becomes scratched

.......................................................

893

Clearing Jammed Roll Paper

If roll paper jams, follow the steps below to remove jams.

Turn the printer off.

(See "Turning the Printer On and Off.")

→P.21

Open the Top Cover.

Note

•

If the leading edge of the roll jams in the carriage such as when the paper curls strongly, you may be able to avoid

paper jamming by setting the roll cutting method to Manual and setting the detection of paper leading edge to [Off].

(See "Specifying the Cutting Method for Rolls.")

→P.554

If the Carriage is out, move the Carriage out of the way,

away from the paper.

Caution

•

If you push the Carriage to the left edge, the blade of the Cutter Unit will be lowered in preparation to cut the paper.

Be careful not to pinch your fingers between the Carriage and Platen if you have pushed the Carriage to the left

edge or if a paper jam occurs during cutting.

Clearing Jammed Roll Paper

iPF9400S

User's Guide

Troubleshooting

Problems Regarding Paper

886