Cisco ASR1004-10G/K9 Hardware Installation Guide - Page 171

Reformatting the Hard Disk Drive on the Cisco WebEx Node SPA, Prerequisites

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Chapter 7 Troubleshooting the Installation Troubleshooting the Hardware TFTP put operation was successful 153782 bytes copied service-spa# Reformatting the Hard Disk Drive on the Cisco WebEx Node SPA Note This procedure is only recommended if a manual file system repair does not fix file system errors. Prerequisites Before you can format the hard disk on a Cisco WebEx Node SPA, the disk must be unmounted not in use. If you attempt to format the disk while the disk is mounted, you will receive a warning as shown in the following example: service-spa# format disk Do you want to format [y/n]: y %WARNING: cannot perform disk formatting operation as there are partitions mounted and being used by the system. To prepare the disk for formatting, complete the following steps: Step 1 Access the SIP console using the request platform software console attach command as shown in the following example: Router# request platform software console attach 0/0 # # Connecting to the SPA console on 0/0. # Enter Control-C to exit the console connection. # Router> Step 2 Enter the enable command and run the test hw-module subslot bay disk-repair set command as shown in the following example: Router> enable Router# test hw-module subslot 0 disk-repair set WARNING: This command is not intended for production use and should only be used under the supervision of Cisco Systems technical support personnel. SPA is set to not mount disk filesystem on next reboot. Please reload to take effect! Router# Step 3 Return to the RP console by entering Control-C and then reload the SPA using the hw-module subslot reload command as shown in the following example: Router# hw-module subslot 0/0 reload Step 4 Confirm if the following message appears on the router console: OL-14126-12 Cisco ASR 1000 Series Aggregation Services Routers SIP and SPA Hardware Installation Guide 7-11

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7-11
Cisco ASR 1000 Series Aggregation Services Routers SIP and SPA Hardware Installation Guide
OL-14126-12
Chapter 7
Troubleshooting the Installation
Troubleshooting the Hardware
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!
!!!!!!!
TFTP put operation was successful
153782 bytes copied
service-spa#
Reformatting the Hard Disk Drive on the Cisco WebEx Node SPA
Note
This procedure is only recommended if a manual file system repair does not fix file system errors.
Prerequisites
Before you can format the hard disk on a Cisco WebEx Node SPA, the disk must be unmounted not in
use. If you attempt to format the disk while the disk is mounted, you will receive a warning as shown in
the following example:
service-spa#
format disk
Do you want to format [y/n]:
y
%WARNING: cannot perform disk formatting operation as there are partitions mounted and
being used by the system.
To prepare the disk for formatting, complete the following steps:
Step 1
Access the SIP console using the
request platform software console attach
command as shown in the
following example:
Router#
request platform software console attach 0/0
#
# Connecting to the SPA console on 0/0.
# Enter Control-C to exit the console connection.
#
Router>
Step 2
Enter the
enable
command and run the
test hw-module subslot
bay
disk-repair set
command as shown
in the following example:
Router>
enable
Router#
test hw-module subslot 0 disk-repair set
WARNING: This command is not intended for production use
and should only be used under the supervision of
Cisco Systems technical support personnel.
SPA is set to not mount disk filesystem on next reboot. Please reload to take effect!
Router#
Step 3
Return to the RP console by entering
Control-C
and then reload the SPA using the
hw-module subslot
reload
command as shown in the following example:
<
Control-C
>
Router#
hw-module subslot 0/0 reload
Step 4
Confirm if the following message appears on the router console: