Coby MP815-4G User Manual - Page 41

The player will not play my music file., The LCD characters are corrupted or something is

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Page 41 highlights

English Troubleshooting  Ensure that the bit rate of the file is not too low. The higher the bit rate of the file, the better it will sound. The minimum recommended bitrate is 128kbps for MP3s and 96kbps for WMAs.  Try lowering the volume of the player.  Ensure that the headphones are attached securely to the player. The player will not play my music file.  Ensure that the file is in a compatible format.  The file may be copy-protected and you no longer have authorization to play this file. If you feel this is in error, please contact the service from which you downloaded the file. The LCD characters are corrupted or something is wrong with the display.  Ensure that the correct menu language has been set.  Reset the player (use a paper clip to gently press the Reset button on the rear of the player) and try again. The player has malfunctioned.  Reset the player (use a paper clip to gently press the Reset button on the rear of the player) and try again.  Try updating the player's firmware. Please refer to the Firmware Upgrades section of this manual for instructions. www.cobyusa.com Page 41

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Page 41
English
Ensure that the bit rate of the file is not too low. The
±
higher the bit rate of the file, the better it will sound.
The minimum recommended bitrate is µ±²kbps for
MP³s and ¶·kbps for WMAs.
Try lowering the volume of the player.
±
Ensure that the headphones are attached securely to
±
the player.
The player will not play my music file.
Ensure that the file is in a compatible format.
±
The file may be copy-protected and you no longer
±
have authorization to play this file. If you feel this is
in error, please contact the service from which you
downloaded the file.
The LCD characters are corrupted or something is
wrong with the display.
Ensure that the correct menu language has been set.
±
Reset the player (use a paper clip to gently press the
±
Reset button on the rear of the player) and try again.
The player has malfunctioned.
Reset the player (use a paper clip to gently press the
±
Reset button on the rear of the player) and try again.
Try updating the player’s firmware. Please refer to
±
the Firmware Upgrades section of this manual for
instructions.
Troubleshooting