Coby NBPC1023 User Manual - Page 25

Problem, Solution, Sound, Battery, Adapter. The Adapter Infor - video driver

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Troubleshooting English Problem Solution The screen is unreadable or Check that screen resolution and color quality are correctly set. distorted. Check that the monitor type is correct. This information is available under the menu Display Settings  Monitor. Confirm that the display device driver is installed correctly. This information is available under the menu Personalize  Display Settings  Advanced Settings  Adapter. The Adapter Information window should display the correct device driver name. NOTE: The device driver name depends on the video chip that has been installed on your computer. Click the Properties button and check the "Device status" box to confirm that the device is working properly. If not, click the Troubleshoot button. Incorrect characters appear Check that your application and operating system are correctly on the screen. installed. Missing, discolored, or bright dots appear on the screen every time you turn on your computer. Check that the surface of the screen is not scratched or damaged. If there is no visible damage, these small idiosyncrasies are a standard element of TFT screen technology and will not affect the computer's performance. Sound No sound can be heard from Confirm that the Mute function is off. the speaker even when the Check that no external device, such as a headphone or speaker, volume is turned up. is plugged into the audio output (headphone) jack. Check that speakers are selected as a playback device. Battery Your computer shuts down Remove and reinsert the battery. If the problem persists, you before the battery status in- may need to replace the battery. dicator turns on, or continues to operate after the battery status indicator lights. www.cobyusa.com Page 25

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www.cobyusa.com
Page 25
English
Problem
Solution
The screen is unreadable or
distorted.
Check that screen resolution and color quality are correctly set.
Check that the monitor type is correct. This information is
available under the menu Display Settings
Monitor.
Confirm that the display device driver is installed correctly. This
information is available under the menu Personalize
Display
Settings
Advanced Settings
Adapter. The Adapter Infor
-
mation window should display the correct device driver name.
NOTE: The device driver name depends on the video chip that
has been installed on your computer. Click the Properties button
and check the “Device status” box to confirm that the device is
working properly. If not, click the Troubleshoot button.
Incorrect characters appear
on the screen.
Check that your application and operating system are correctly
installed.
Missing, discolored, or
bright dots appear on the
screen every time you turn
on your computer.
Check that the surface of the screen is not scratched or dam
-
aged. If there is no visible damage, these small idiosyncrasies
are a standard element of TFT screen technology and will not
affect the computer’s performance.
Sound
No sound can be heard from
the speaker even when the
volume is turned up.
Confirm that the Mute function is off.
Check that no external device, such as a headphone or speaker,
is plugged into the audio output (headphone) jack.
Check that speakers are selected as a playback device.
Battery
Your computer shuts down
before the battery status in
-
dicator turns on, or continues
to operate after the battery
status indicator lights.
Remove and reinsert the battery. If the problem persists, you
may need to replace the battery.
Troubleshooting