Compaq Evo n1020v Compaq Evo Notebook N1020v Series, N1000v Series and Compaq - Page 75
Flowchart 2.20 - No Network or Modem Connection - driver
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Troubleshooting Flowchart 2.20 - No Network or Modem Connection No network or modem connection. N Network or modem jack active? Y Y Replace jack or have jack activated. Digital line? Connect to nondigital line. N N NIC/modem configured in OS? Reload drivers and reconfigure. Y N Y OK? Done Disconnect all power from the notebook and open. Reseat NIC/modem (if applicable). Replace NIC/modem (if applicable). Y OK? N Done Replace system board. 2-30 Maintenance and Service Guide
2–30
Maintenance and Service Guide
Troubleshooting
Flowchart 2.20 - No Network or Modem Connection
Y
Disconnect all
power from
the notebook
and open.
No network
or modem
connection.
N
Done
Digital
line?
Network
or modem jack
active?
Replace jack or
have jack
activated.
Connect
to nondigital
line.
NIC/modem
configured in OS?
Reload
drivers and
reconfigure.
Reseat
NIC/modem
(if applicable).
Replace
NIC/modem
(if applicable).
Replace
system
board.
OK?
OK?
Done
N
N
N
N
Y
Y
Y
Y