Compaq ProLiant 1850R ProLiant Server Troubleshooting Guide - Page 90
Operating Systems, Operating System Problems
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Software Problems Operating Systems Operating System Problems Use Table 3-1 to troubleshoot operating system problems. Table 3-1: Operating System Problems Problem Operating system locks up. Errors are displayed in the error log. IBM Token-Ring drivers do not load. The operating system does not load, and it was installed using SmartStart. The operating system does not load, and it was factory installed. Possible Solution Scan for viruses with an updated virus scan utility. Follow the information provided in the error log, and refer to your operating system documentation. For the first node of the ring, you must set the speed of the network interface controller. Refer to the documentation provided with the network interface controller drivers. Run the server setup utility. 1. Be sure that you are following the instructions in the Factory-Installed Operating System Software User Guide provided for your operating system. 2. If all instructions have been followed and a problem still exists, note at which phase the installation stops loading. Is the server in the process of booting? During the installation, the server restarts several times. Did you power down the server at any time during the installation process? If so, you must restart using the SmartStart CD. continued 3-2 HP Servers Troubleshooting Guide