D-Link DWL-AG700AP Product Manual - Page 46

Troubleshooting, Checking the IP Address - problems

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DWL-AG700AP User's Manual Troubleshooting Troubleshooting This chapter provides solutions to problems that can occur during the installation and operation of the DWL-AG700AP Wireless Access Point. We cover various aspects of the network setup, including the network adapters. Please read the following if you are having problems. Note: It is recommended that you use an Ethernet connection to configure the DWL-AG700AP Wireless Access Point. 1. The computer used to configure the DWL-AG700AP cannot access the configuration menu. Check that the Ethernet LED on the DWL-AG700AP is ON. If the LED is not ON, check that the cable for the Ethernet connection is securely inserted. Check that the Ethernet adapter is working properly. Please see item 3 (Check that the drivers for the network adapters are installed properly) in this Troubleshooting section to check that the drivers are loaded properly. Check that the IP address is in the same range and subnet as the DWL-AG700AP. Please see Checking the IP Address in Windows XP in the Networking Basics section of this manual. Note: The IP address of the DWL-AG700AP is 192.168.0.50. All the computers on the network must have a unique IP address in the same range, e.g., 192.168.0.x. Any computers that have identical IP addresses will not be visible on the network. They must all have the same subnet mask, e.g., 255.255.255.0. Do a Ping test to make sure that the DWL-AG700AP is responding. Go to Start>Run>Type Command>Type ping 192.168.0.50. A successful ping will show four replies. Note: If you have changed the default IP address, make sure to ping the correct IP address assigned to the DWL-AG700AP. D-Link Systems, Inc. 46

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46
DWL-AG700AP User’s Manual
D-Link Systems, Inc.
Troubleshooting
Troubleshooting
This chapter provides solutions to problems that can occur during the installation and
operation of the DWL-AG700AP Wireless Access Point. We cover various aspects of
the network setup, including the network adapters. Please read the following if you are
having problems.
Note:
It is recommended that you use an Ethernet connection to
configure the
DWL-AG700AP Wireless Access Point.
1. The computer used to configure the DWL-AG700AP cannot access the
configuration menu.
±
Check that the
Ethernet LED
on the DWL-AG700AP is
ON
. If the
LED
is not
ON
,
check that the cable for the Ethernet connection is securely inserted.
±
Check that the Ethernet adapter is working properly.
Please see item 3 (
Check that
the drivers for the network adapters are installed properly
) in this
Troubleshooting
section to check that the drivers are loaded properly.
±
Check that the
IP address
is in the same range and subnet as the DWL-AG700AP.
Please see
Checking the IP Address
in Windows XP
in the
Networking Basics
section of this manual.
Note:
The IP address of the DWL-AG700AP is 192.168.0.50. All the computers on the
network must have a unique IP address in the same range, e.g., 192.168.0.x. Any
computers that have identical IP addresses will not be visible on the network. They
must all have the same subnet mask, e.g., 255.255.255.0.
±
Do a
Ping test
to make sure that the DWL-AG700AP is responding. Go to
Start
>
Run
>Type
Command
>Type
ping 192.168.0.50.
A successful ping will show
four replies.
Note: If you have changed the default IP address, make sure to ping the correct IP
address assigned to the DWL-AG700AP.