DIRECTV RC24 User Manual - Page 26

Troubleshooting - remote not working

Page 26 highlights

TROUBLESHOOTING PROBLEM: Light at top of remote does not blink when you press a key. SOLUTION: Try replacing the batteries (see page 8). PROBLEM: Light at the top of the remote blinks when you press a key, but the home entertainment component does not respond. SOLUTION: Make sure you are aiming the DIRECTV® Universal Remote Control at your home entertainment component and that you are within 15 feet of the component you are trying to control. PROBLEM: The DIRECTV Universal Remote Control does not control home entertainment component or commands are not recognized properly. SOLUTION: Try all listed codes for the device brand being set up. Make sure all home entertainment components can be operated with an infrared remote control. PROBLEM: TV/VCR combo does not respond properly. SOLUTION: Use the VCR codes for your brand. Some combo units may require both a TV code and a VCR code for full operation (see page 12). PROBLEM: CHAN S, CHAN T, and PREV do not work for your RCA TV. SOLUTION: Due to RCA design (1983-1987), only the original remote control will operate these functions. PROBLEM: Changing channels does not work properly. SOLUTION: If original remote control required pressing ENTER to change channels, press ENTER on the DIRECTV Universal remote control after entering a channel number. PROBLEM: Remote control does not turn on Sony or Sharp TV/VCR Combo. SOLUTION: For power on, these products require programming TV codes on the remote control. For Sony, use TV code 0000 and VCR code 0032. For Sharp, use TV code 0093 and VCR code 0048. 26

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TROUBLESHOOTING
PROBLEM:
Light at top of remote does not blink when you
press a key.
SOLUTION:
Try replacing the batteries (see page 8).
PROBLEM:
Light at the top of the remote blinks when you
press a key, but the home entertainment com-
ponent does not respond.
SOLUTION:
Make sure you are aiming the DIRECTV®
Universal Remote Control at your home enter-
tainment component and that you are within 15
feet of the component you are trying to control.
PROBLEM:
The DIRECTV Universal Remote Control does
not control home entertainment component or
commands are not recognized properly.
SOLUTION:
Try all listed codes for the device brand being
set up. Make sure all home entertainment
components can be operated with an infrared
remote control.
PROBLEM:
TV/VCR combo does not respond properly.
SOLUTION:
Use the VCR codes for your brand. Some
combo units may require both a TV code and a
VCR code for full operation (see page 12).
PROBLEM:
CHAN
,
CHAN
, and
PREV
do not work for
your RCA TV.
SOLUTION:
Due to RCA design (1983-1987), only the origi-
nal remote control will operate these functions.
PROBLEM:
Changing channels does not work properly.
SOLUTION:
If original remote control required pressing
ENTER to change channels, press ENTER on
the DIRECTV Universal remote control after
entering a channel number.
PROBLEM:
Remote control does not turn on Sony or Sharp
TV/VCR Combo.
SOLUTION:
For power on, these products require program-
ming TV codes on the remote control. For
Sony, use TV code 0000 and VCR code 0032.
For Sharp, use TV code 0093 and VCR code
0048.
26