Dacor DRR36 Use and Care Manual - Page 47
Dacor iQ Kitchen, Could not log into
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Dacor iQ Kitchen Symptom Action Could not find "Dacor iQ Kitchen" on the app market. • The Dacor iQ Kitchen app is available for smartphones that run Android 4.0 (ICS) or higher, or iOS 8.0 or higher. The Dacor iQ Kitchen app fails to operate. • The Dacor iQ Kitchen app is available on applicable models only. • The old Dacor iQ Kitchen app cannot connect with Dacor iQ Kitchen models. The Dacor iQ Kitchen app is installed but is not connected to my refrigerator. • You must log into your Samsung account to use the app. • Make sure that your router is operating normally. • If the Wi-Fi icon on the refrigerator's display is off, this indicates that no network connection has been established yet. In this case, use the Dacor iQ Kitchen app to connect and register your refrigerator to the access point (AP) of your house. Could not log into the app. • You must log into your Samsung account to use the app. • If you don't have a Samsung account, follow the app's onscreen instructions to create one. An error message appears when I try to register my refrigerator. • Easy Connection may fail due to the distance from your access point (AP) or electrical interference from the surrounding environment. Wait a moment and try again. The Dacor iQ Kitchen app is successfully connected to my refrigerator but does not run. • Exit and restart the Dacor iQ Kitchen app, or disconnect and reconnect the router. • Turn off the refrigerator, and then turn it back on after 1 minute. Troubleshooting English 47