Dacor ER48D Use & Care Manuals - Page 33

Before You Call for Service - service manual

Page 33 highlights

Before You Call for Service Problem Solution Guide - Oven NOTE: See Common Problems When Using the Bake Mode in the Operating the Oven section for problems with cooking food. Problem Nothing works. Oven will not heat. Oven shuts off by itself after it has been on for 12 hours. Time on display not correct. Time flashes on display. May Be Caused By What to Do Range not connected to electrical power. Have electrician connect range to properly wired electrical connection. Power is off. Turn power on at junction box. Check for tripped circuit breaker or blown fuse. Control panel locked. Press CANCEL-SECURE key for four seconds to reactivate control panel. Power outage. Contact power company. Oven setting not correct. Press CANCEL-SECURE, then follow instructions in Operating the Oven section of this manual. Oven set for delay timed cooking. Oven will turn on automatically at preset time. Press CANCEL-SECURE to return to normal operation. Attempting to broil with meat probe connected. Broil and convection broil settings will not work when meat probe is connected. Disconnect meat probe. 12 hour timer is on. Unit is set to turn off automatically after 12 hours of continuous use. Turn off 12 hour timer. See page 15. Time of day not set. Set time. See Setting Up Your Range section. Power failure or power was turned off. Reset time. See Setting Up Your Range section. Power failure or power was turned off. Reset time. See Setting Up Your Range section. Oven does not self clean. Oven lights will not work. Door not shut tightly. Oven set for delay timed cleaning. Model ER48D only: Other oven is on or slef-cleaning Oven not set properly. Meat probe connected. Oven in self clean mode. Check for obstructions. Close door tightly. Oven will start to self clean at preset time. Press CANCEL-SECURE to return to normal operation. Due to power consumption on model ER48D, one oven cannot self clean while the other is in use or self cleaning. Turn off other oven. Follow instructions in Cleaning and Maintenance section of this manual. Oven will not start self clean cycle when meat probe is connected. Disconnect and remove meat probe. Lights do not work when oven is in self clean mode. Foods over or under cook. Light bulbs burned out. Incorrect cooking time or temperature. Replace light bulbs. See Cleaning and Maintenance section. Follow instructions in Operating the Oven section. Cooling fan continues to run after Normal operation. oven is turned off. The cooling fan may run for a while after the oven is turned off, until the internal parts have cooled. Oven door will not open. Oven is set to self clean. Check display. If "LOCK" appears on display oven door cannot be opened. Wait for oven to complete self clean cycle or press CANCEL-SECURE. Door will unlock once oven has cooled. Continued... 31

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31
Before You Call for Service
Problem Solution Guide - Oven
NOTE:
See
Common Problems When Using the Bake Mode
in the
Operating the Oven
section for problems with cooking food.
Problem
May Be Caused By
What to Do
Nothing works.
Range not connected to electrical power.
Have electrician connect range to properly wired
electrical connection.
Power is off.
Turn power on at junction box. Check for tripped
circuit breaker or blown fuse.
Control panel locked.
Press
CANCEL-SECURE
key for four seconds to
reactivate control panel.
Power outage.
Contact power company.
Oven will not heat.
Oven setting not correct.
Press
CANCEL-SECURE
, then follow instructions in
Operating the Oven
section of this manual.
Oven set for delay timed cooking.
Oven will turn on automatically at preset time. Press
CANCEL-SECURE
to return to normal operation.
Attempting to broil with meat probe
connected.
Broil and convection broil settings will not work when
meat probe is connected. Disconnect meat probe.
Oven shuts off by itself after it has
been on for 12 hours.
12 hour timer is on. Unit is set to turn
off automatically after 12 hours of con-
tinuous use.
Turn off 12 hour timer. See page 15.
Time on display not correct.
Time of day not set.
Set time. See
Setting Up Your Range
section.
Power failure or power was turned off.
Reset time. See
Setting Up Your Range
section.
Time flashes on display.
Power failure or power was turned off.
Reset time. See
Setting Up Your Range
section.
Oven does not self clean.
Door not shut tightly.
Check for obstructions. Close door tightly.
Oven set for delay timed cleaning.
Oven will start to self clean at preset time. Press
CANCEL-SECURE
to return to normal operation.
Model ER48D only: Other oven is on or
slef-cleaning
Due to power consumption on model ER48D, one
oven cannot self clean while the other is in use or
self cleaning. Turn off other oven.
Oven not set properly.
Follow instructions in
Cleaning and Maintenance
section of this manual.
Meat probe connected.
Oven will not start self clean cycle when meat probe
is connected. Disconnect and remove meat probe.
Oven lights will not work.
Oven in self clean mode.
Lights do not work when oven is in self clean mode.
Light bulbs burned out.
Replace light bulbs. See
Cleaning and Mainte-
nance
section.
Foods over or under cook.
Incorrect cooking time or temperature.
Follow instructions in
Operating the Oven
section.
Cooling fan continues to run after
oven is turned off.
Normal operation.
The cooling fan may run for a while after the oven is
turned off, until the internal parts have cooled.
Oven door will not open.
Oven is set to self clean.
Check display. If “
LOCK
” appears on display oven
door cannot be opened. Wait for oven to complete
self clean cycle or press
CANCEL-SECURE
. Door will
unlock once oven has cooled.
Continued...